Jobs in Kakrola, Delhi

Job Description: Laptop Repair EngineerCompany Name: Maxiple Technology Pvt Ltd Job Title: Laptop Repair Engineer / Laptop Technician Department: Technical Support & Repair Services Job Location: Laxmi Nagar, Delhi Employment Type:Full-Time Experience Required: 1-3 Years (relevant experience preferred)About the CompanyMaxiple Technology Pvt Ltd provides professional laptop and desktop repair, motherboard-level diagnostics, hardware upgrades, software support, and IT maintenance services. We aim to deliver reliable technical solutions and quality customer service.Job SummaryWe are looking for a skilled and responsible Laptop Repair Engineer who can diagnose, troubleshoot, and repair laptops and desktops efficiently. The candidate should have practical knowledge of hardware troubleshooting, motherboard diagnostics, component replacement, and operating system installation.Key Responsibilities1. Diagnose and repair laptops and desktop computers from various brands, including HP, Dell, Lenovo, Acer, Asus, and Apple MacBook.2. Perform hardware troubleshooting, including motherboard faults, power issues, charging problems, overheating, and display issues.3. Diagnose motherboard-level faults and perform component-level repairs wherever technically feasible.4. Replace laptop screens, keyboards, batteries, hinges, DC jacks, RAM, SSDs, and other hardware components.5. Perform RAM and SSD upgrades, operating system installation, driver installation, and software troubleshooting.6. Diagnose booting issues, BIOS/UEFI problems, BSOD errors, and system performance issues.7. Perform preventive maintenance, internal cleaning, thermal paste replacement, and overheating-related repairs.8. Maintain accurate job sheets, diagnosis reports, repair status, and parts consumption records.9. Communicate technical issues, repair estimates, and turnaround times clearly to the team and customers.10. Handle customer devices, accessories, data, and confidential information responsibly.11. Follow company SOPs, quality standards, and service warranty policies.12. Maintain an organized and clean repair workstation.Required Technical Skills- Practical knowledge of laptop and desktop hardware.- Experience in laptop disassembly and reassembly.- Understanding of motherboard circuits, power rails, and basic electronic components.- Knowledge of BIOS programming and troubleshooting is an advantage.- Experience with Windows installation, drivers, software troubleshooting, and data backup.- Ability to use a multimeter and other diagnostic tools.- Knowledge of MacBook repair, chip-level troubleshooting, and schematic/boardview tools is an added advantage.Eligibility Criteria- ITI, Diploma, or relevant technical training preferred; candidates with strong practical experience may also apply.- 1-3 years of hands-on laptop repair experience preferred.- Strong troubleshooting and problem-solving skills.- Honest, punctual, disciplined, and willing to learn.- Ability to work independently and within a technical team.Performance Expectations- Accurate diagnosis and minimal repeat repairs.- Timely completion of assigned service jobs.- Proper documentation of diagnosis, parts used, and repairs performed.- Responsible handling of customer devices and company inventory.- Compliance with repair quality standards and customer data privacy.Salary & Benefits- Salary: Negotiable based on skills, practical assessment, and experience.- Full-time employment.- Opportunity to improve technical skills and work on advanced laptop and motherboard repairs.- Career growth based on technical performance and responsibility.Application Process:Interested candidates may share their resume and details of their laptop repair experience. Shortlisted candidates may be required to complete a practical technical assessment.

Hiring: Customer Service AssociateCompany: Bright Future RPD Hiring SolutionsJob ID: BP105Location: Pitampura, DelhiDepartment: BPOSalary: 22,000-28,000 per monthExperience: 1-3 YearsQualification: 12th Pass and AboveJob DescriptionWe are hiring Customer Service Associates to provide high-quality support to local or international customers through phone, email, chat, and social media. Candidates should be customer-focused and capable of resolving queries professionally while maintaining service quality and customer satisfaction.Daily Responsibilities- Handle customer queries through calls, emails, chat, and social media.- Understand customer issues and provide appropriate solutions.- Resolve customer concerns at the first point of contact whenever possible.- Maintain customer satisfaction and follow service quality standards.- Achieve daily performance targets and KPIs.- Maintain accurate customer interaction records.- Escalate complex issues to the relevant team when required.Required Skills- Strong communication and interpersonal skills.- Professional customer-handling abilities.- Problem-solving and active listening.- Comfortable using phone, email, and chat support.- Ability to meet performance targets.Benefits- Growth and learning opportunities.- Supportive work environment.- Salary and incentives as per company policy.Apply NowRecruitment Partner: Bright Future RPD Hiring SolutionsContact Person: Rajan SharmaContact Number: 8595974460Interested candidates with 1-3 years of relevant experience can contact us for further details.