Jobs in Dattatray Nagar, Nagpur

The coder reads the documentation to understand the patient's diagnoses assignedTransforming of healthcare diagnosis, procedures, medical services, and equipment into universal medical alphanumeric codesCreating uniform vocabulary for describing the causes of injury, illness & death is the role of medical codersMedical coding allows for Uniform documentation between medical facilitiesThe main task of a medical coders is to review clinical statements and assign standard CodesRequirements of the role include:0 -1 Year of experience in any Healthcare BPOUniversity degree or equivalent that formal studies in Life science/BPT/Pharm/NursingGood knowledge in human Anatomy/Physiology

Here is a highly practical, ready-to-use job description for a dual-responsibility role: Computer Operator & Telecaller - Customer Support Department. This profile is perfectly optimized for companies requiring a blend of swift data entry, digital logging, and direct customer tele-communication.Job Title: Computer Operator & Telecaller - Customer Support Dept.Job OverviewWe are looking for a reliable, fast-working, and polite Computer Operator & Telecaller to join our Customer Support team. This is a hybrid desk role where you will divide your time between interacting directly with customers over the phone and executing accurate data entry operations. Your main objective will be to handle incoming service calls, resolve basic customer inquiries, and immediately log all communication, orders, and grievances into our company databases. The ideal candidate has excellent typing speed, a clear speaking voice, and a highly organized approach to handling records.Key Responsibilities1. Telecalling & Customer SupportInbound Call Management: Answer incoming customer calls promptly and professionally, address routine queries regarding product features, delivery status, or billing.Outbound Communication: Make follow-up calls to customers to share order updates, confirm delivery dates, collect feedback, or remind them of payment timelines.Grievance Handling: Listen patiently to customer complaints, provide immediate basic solutions, or accurately route complex technical issues to senior managers.2. Computer Operations & Data ManagementAccurate Data Entry: Input customer registrations, sales inquiries, service tickets, and feedback logs into the company CRM or MS Excel spreadsheets daily.Record Cleanliness: Regularly audit, update, and maintain the digital customer database, ensuring phone numbers, email addresses, and company details are error-free.Document Generation: Draft basic official emails, prepare customer support summary letters, and generate routine daily or weekly call performance reports for management.

We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.

1.Generate new business leads and convert them into sales.2.Meet monthly and quarterly sales target3.Build and maintain relationships with customers4.Follow up with leads and customer inquiries5.Prepare daily, weekly, and monthly sales reports.6.Visit customers, shops, offices, or businesses in person.7.Explain products or services and give demonstrations.

Key ResponsibilitiesDay-to-Day Bookkeeping: Record daily financial transactions, including sales, purchases, receipts, and payments, in the accounting software.Invoicing & Receivables: Prepare and issue accurate commercial invoices, track outstanding payments, and coordinate with the sales team or clients for timely collections.Accounts Payable: Verify incoming vendor invoices against purchase orders (POs) and delivery challans, process payments, and maintain aging schedules.Bank Reconciliation: Perform weekly and monthly bank reconciliation statements (BRS) to ensure accurate cash flow tracking.Statutory Compliance & Taxation: Prepare and file timely returns for GST (GSTR-1, GSTR-3B), calculate TDS deductions, manage professional tax (PT), and ensure general statutory compliance.Payroll Processing: Coordinate with HR to verify monthly attendance data, process employee salaries, and manage PF/ESIC account deductions.Financial Reporting: Assist senior management in preparing monthly profit and loss statements, balance sheets, and cash flow reports for management review.Audit Support: Organize financial documentation, ledger prints, and expense vouchers to assist internal and external auditors during annual tax filings.