As an Air Ticketing Executive based in Bagdogra, you will play a crucial role in ensuring smooth ticketing operations for our customers. Your primary responsibility will be to assist clients in booking air tickets efficiently. **Key Responsibilities:**- **Customer Interaction:** Engage with customers to understand their travel requirements and preferences, ensuring high levels of service.- **Ticket Booking:** Utilize airline reservation systems to book and confirm tickets, ensuring accuracy and adherence to company policies.- **Fare Quotation:** Provide customers with up-to-date price information and fare alternatives, helping them make informed decisions.- **Issue Resolution:** Address any ticketing issues or customer complaints promptly, offering solutions and alternatives to ensure satisfaction.- **Documentation Management:** Maintain and organize necessary travel documentation and records for ticketing transactions in compliance with regulations.- **Market Knowledge:** Stay updated on airline policies, destinations, and pricing trends to provide the latest information to customers.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Attention to detail is crucial for accurately processing bookings and resolving issues. Basic computer proficiency is expected, particularly in using reservation systems and email. Candidates should be able to work well in a team environment, demonstrating a proactive attitude towards learning and problem-solving. Timeliness and the ability to manage multiple tasks efficiently are also essential in this role. Ideally, applicants should have a positive demeanor and a passion for the travel industry.