Voice Support Fresher Jobs in Faridabad

Call the potential customers regarding financial services. Provides advice on credit requirements, products features and benefits of credit cards. Develops and expands on new customer base and cards deals through referrals provided to achieve monthly sales targets. Verifies customer documents for cards application and ensure complete submission of documents. Provides after-sales-service to card members in matters relating to the cards as and when necessary and ensure timely response to customer request or complaints.

We are looking for 10 Call Center Agent Posts in Faridabad, with deep knowledge in BPO Non Voice, Cold Calling, BPO Sales, Call Center, Domestic BPO, Customer Support, Outbound Calling, International Call Center, Voice Process, International BPO, Inbound Process, Inbound Voice Process, BPO, Sales and Required Educational Qualification is : Diploma, Professional Degree

Requirements-I3/Ryzen 3 4gb RAMMinimum windows 10 pro

Data Entry OperatorBasic Typing speed, Basic Computer KnowledgeFresher and Experience Both can Apply

Job Criteria:Good communication skills writing, Oral and verbal.Good computer knowledge, good typing speed..Basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems.Job Description:Have to resolve customer queries over Calls and emailHave to solve the queries or the problems of the customers.

Job descriptionRoles and Responsibilities Taking Incoming calls of customers and capturing important details in the system. Understand the customer's query and provide resolution. Document accurately. Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.Desired Candidate Profile Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue) Good in customer dealing (Know about Customer Service, Online Shopping Portals) Knowledge of Computer, Basic Typing Good Interpersonal Skills (Positive attitude, Negotiation Skills) Sales driven (Know basic selling skills on call) Listening skills. Awareness about digital payments platforms.

Urgent Requirement of Customer Support Executive/Tele Caller profile.Experience: 0 to 4 yearsSalary: 18K to 25K InhandLocation: Faridabad, Okhla, New DelhiShift: Night ShiftCustomer Support Executive Responsibilities & Duties:Answer Call pertaining to Customer orders and other concerns.Provide timely and accurate information to customers regarding products, services, order status, etc.Set up and maintain customer records by accurately updating account information.Identify product or service issues based on customer description, and provide resolution options to the customer.

Key Responsibilities:- Student Counseling: Provide personalized guidance to prospective students and their families about various educational programs, application procedures, and admission requirements.- Lead Generation: Identify and engage potential students through various channels, including social media, networking events, and educational fairs.- Application Assistance: Assist students with preparing and submitting their applications, including reviewing essays, gathering required documents, and meeting deadlines.- Information Sessions: Conduct virtual or in-person informational sessions to educate prospective students about our institutions offerings and admission process.- Follow-Up: Maintain regular contact with leads to answer questions, provide updates, and address any concerns throughout the application process.- Market Research: Stay updated on industry trends and competitor offerings to provide valuable insights and enhance recruitment strategies.- Reporting: Track and report on your progress, including the number of leads generated, applications submitted, and conversions achieved.