2

Troubleshooting Fresher Jobs in Thiruvananthapuram

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Hiring Freshers || ATM Operator

Ellarc Info Solutions

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Thiruvananthapuram
Time Management Cash Handling Troubleshooting Communication Adaptability
Prepare Daily Route Plan (DRP) for withdrawal and loading, in consultation with Route LeaderPick-up cash based on bank wise indent and denominationPrepare cash receipt and take approval from Route LeaderComplete allocated site visits for loading or EOD on daily basisResolve the FLM (First Level Maintenance) issues within TATPunch all the required entries in Android device timely and accurately such as - withdrawal, loading, EOD, FLMPunch the counter entry in CBS and submit the same to Route LeaderInform Route Leader in case of any issue and enter the same in Android deviceSubmit the return cash to vault, in cases when loading could not happen due to unavoidable circumstancesPrepare CBR (Cash Balance Report) when mandatory as per SLA (e.g. for HDFC bank) and submit to Route LeaderCoordinate with the Reports team, as required, for mandatory customer reportsCITCollection of CIT bags, scratch cards, seal from Route LeaderEnter all CIT pick-up related updates in AndroidPick-up cash from beat customersDeposit the cash in bank for same day pick up or in the vault for next dayHandover the deposit slip for next day basis SLACoordinate with the customers for cash availability for cash pick-up
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  • 0 - 1 yrs
  • Thiruvananthapuram
Troubleshooting Skills Technical Support
Need basic networking skills , ability to troubleshoot and need to handle customer queries and technical issues.
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