Network Administrator Job Vacancies in Thiruvananthapuram

- Help customers through a series of actions, via either phone, email or chat, until resolution- Diagnose and troubleshoot technical issues, including account setup and network configuration- Properly escalate unresolved issues to appropriate internal teams- Ensure all issues are properly logged in Bluberry Media's Helpdesk Portal.- Prioritize and manage several open issues at one time- Document solutions in the form of notes and manuals- Should be flexible with shifts- Excellent communication skills in English both verbal and written- Good knowledge of network, Windows & Mac- Server/workstation Operating Systems, Printer and Scanner Installation and AD management- 2 to 3 years of experience in L1-Helpdesk / L1- Remote support- Proven work experience as an L1 Technical Support Engineer or IT Helpdesk Technician or similar role- Experience in helpdesk ticketing tool or any other service management tool- Good knowledge of current network hardware, protocols, and standards- Certifications in mainstream vendor technologies will an advantage (eg: MCITP)- Working knowledge of Outlook configuration and MS 365.

Needed System support Engineer, System admin, Network admin, Windows admin for our leading MNC clients in Chennai, Bengaluru and Thiruvananthapuram. Assured placement along with training provided. Roles and responsibilities:Remote Support for finding issues & resolving them remotely.Follow up with suppliers to ensure problem resolution and call closure.Diagnose and rectify Operating System & Hardware related problems.Installation & troubleshooting of Printers, Scanners and other peripheral devices.Installation & troubleshooting of Operating Systems(Microsoft Windows XP,Win 7)Troubleshooting network connectivity related problem.Installation and Configuration of Desktops.Troubleshooting Desktop Related hardware and Software Issues.Installation, Configuration and Maintenance of Antivirus.Configuration of Outlook and Outlook Express &Basic Troubleshooting