Ticketing Staff Job Vacancies in Sonkatch

An airport ticket executive, also known as an air ticketing and reservation executive, helps passengers with their travel plans:Reservations: Book, change, or cancel flightsInformation: Provide details on fares, flight schedules, and routesTickets: Issue tickets, boarding passes, and other travel documentsCheck-in: Check in passengersCustomer service: Answer customer queries and help with check-in proceduresRefunds: Process ticket changes and refundsTravel insurance: Provide advice on travel insuranceSpecial needs: Help with special needsTravel problems: Assist with problems that may arise during travelTicketing executives usually work at a desk, but may need to stand for long periods.

Ticket checking staff, also known as Ticket Collectors (TCs) or Travelling Ticket Examiners (TTEs), have several responsibilities, including:Checking tickets: TTEs and TCs check tickets for passengers in train compartments and on platforms.Ensuring valid tickets: TCs and TTEs make sure that passengers have valid tickets and fine those who don't.Maintaining records: TTEs maintain records of reservations and other information.Guiding passengers: TTEs help passengers find their seats and guide them on the train.Collecting fares: TTEs collect fares and supplementary charges.Assisting passengers: TTEs help passengers with luggage, food, and other amenities.Maintaining cleanliness: TTEs ensure the cleanliness of the coaches.Reporting: TTEs report for duty at the station and sign on and off registers.Wearing uniforms: TTEs wear clean uniforms with badges, name plates, and numbers.

As an Airline Ground Staff, you will be responsible for a variety of tasks to ensure the smooth operation of the airline at the airport. Some of your responsibilities will include assisting passengers with their check-in process, baggage handling, boarding procedures, and overall customer service. You will also be required to communicate important information to passengers, provide assistance to those with special needs, and handle any issues or complaints that may arise.

We are looking for dedicated Ticketing Checking Staff to ensure the proper validation of tickets in Bhopal, India. This role is perfect for individuals with a keen eye for detail and a passion for customer service.Key Responsibilities:- Ticket Verification: Check all tickets for authenticity and compliance with travel requirements to prevent fraud and ensure passenger safety.- Customer Assistance: Help passengers with inquiries related to ticketing and provide information about schedules and services.- Record Keeping: Maintain accurate records of ticket checks and report any discrepancies or issues to the management.- Collaboration: Work closely with other team members to ensure a smooth and efficient ticketing process, helping each other as needed.Required Skills and Expectations:Applicants should have completed at least 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial, as accuracy in ticket checking is essential. Candidates should have a basic understanding of ticketing systems and procedures, and experience in customer service is a plus but not required. Punctuality and reliability are important, as the role involves working from the office in a full-time capacity. A positive attitude and the ability to work well under pressure will help candidates succeed in this position. If you have a willingness to learn and grow within a team environment, we encourage you to apply.

Join our team as an Airport Ticketing Staff member in Bhopal, India, where you will assist passengers with ticket purchases and check-in processes. This full-time role is perfect for those looking to start their career in the aviation industry.Key Responsibilities:- Customer Service: Greet passengers warmly and assist them with their inquiries, ensuring a friendly and professional experience.- Ticket Sales: Help customers choose and book the right tickets for their travels, offering various options based on their needs.- Check-in Assistance: Guide passengers through the check-in process, including bag checks and issuing boarding passes to ensure smooth departures.- Problem Solving: Address issues such as ticket changes, cancellations, or refund requests, providing timely and helpful solutions.- Record Keeping: Maintain accurate records of ticket sales and customer interactions, ensuring all information is up to date for smooth operations.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and team members. A basic understanding of computer systems is essential, as the role involves using ticketing software. Candidates must have a high school diploma and be eager to learn about the aviation industry. Attention to detail and the ability to work in a fast-paced environment are vital for success in this position. Teamwork and a customer-first attitude are highly valued, as the role involves supporting both colleagues and travelers alike.

As an Air Ticketing Executive, you will play a vital role in facilitating flight bookings for customers. Your main task will involve managing ticket sales and assisting customers effectively over the phone or in person.Key Responsibilities:- Booking Flights: Handle customer inquiries and efficiently book airline tickets according to their travel preferences and schedules. This includes selecting the best flights that meet their needs.- Customer Support: Provide excellent customer service by addressing questions and resolving any issues related to bookings, cancellations, or changes in itineraries.- Ticketing Procedures: Understand and follow airline ticketing rules, regulations, and procedures to ensure compliance and accuracy in bookings.- Payment Processing: Manage transaction processes for ticket sales, ensuring that payments are collected accurately and securely.- Documentation: Maintain records of sales, customer information, and transactions, keeping all documents organized and up-to-date for future reference.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with customers and assist them in their travel plans.- A basic understanding of airline operations and ticketing processes will be beneficial, although training will be provided.- Attention to detail is important for ensuring accurate bookings and documentation, eliminating potential errors.- Ability to work in a fast-paced environment is expected, as you will often need to manage multiple queries simultaneously.- A positive attitude and strong problem-solving abilities will help you assist customers and enhance their overall travel experience. This role is suitable for candidates with 0 to 6 years of experience, and a high school education is the minimum requirement.

We are looking for an Air Ticketing Staff member to join our team in Bhopal. This position is suitable for candidates with 1 to 2 years of experience in ticketing and customer service. The ideal applicant should have completed their 12th grade and be ready to work full time from our office.The key responsibilities include managing flight bookings, which involves checking availability and issuing tickets correctly. You will assist customers in choosing suitable flights based on their preferences and provide information about fares and flight schedules. Handling customer inquiries is essential; you will be the point of contact for any questions or issues related to ticketing.Additionally, you will ensure that all ticket transactions are processed smoothly and accurately while maintaining the highest standards of customer service. Collaborating with airlines and travel partners is also part of the role, requiring you to stay updated on policies and promotions.Candidates should possess strong communication skills to interact effectively with customers. Attention to detail is crucial as mistakes in bookings can lead to dissatisfaction. Familiarity with ticketing software and travel regulations will be an advantage. A positive attitude and a problem-solving mindset will help you succeed in this dynamic environment as you strive to provide excellent service to every traveler.

We are seeking dedicated Airport Ticketing Staff to join our team in Bhopal. This position is ideal for enthusiastic individuals looking to start their careers in the aviation industry. The role involves assisting passengers with ticket inquiries and bookings in a fast-paced environment. Key Responsibilities:- Ticket Sales and Reservations: Handle ticket requests and make reservations for passengers, ensuring accurate and timely processing of bookings.- Customer Assistance: Provide excellent customer service by answering queries, addressing concerns, and guiding passengers through the ticketing process.- System Operation: Use ticketing software to issue tickets and manage passenger information, ensuring data accuracy throughout the process.- Payment Processing: Manage payment transactions for ticket sales, confirming that payments are processed securely and efficiently.- Collaboration with Airlines: Coordinate with various airlines to stay updated on ticket availability, pricing, and any changes that may affect bookings.Required Skills and Expectations: Candidates should possess strong communication skills and a friendly demeanor to effectively assist customers. Attention to detail is essential for handling ticketing systems and ensuring accurate bookings. Basic computer skills are required, along with the ability to learn new software quickly. A proactive attitude and the ability to work well in a team environment are important, as staff will frequently interact with colleagues and passengers. Previous experience in customer service is a plus, but not mandatory.

An Air Ticketing Executive is responsible for handling flight reservations, issuing tickets, managing cancellations, and assisting customers with travel-related queries. The role requires strong knowledge of airline systems, fare rules, and customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air tickets using GDS systemsProvide customers with accurate fare details, routes, and travel optionsManage PNR creation, updates, and modificationsAssist customers with refunds, rescheduling, and cancellationsEnsure compliance with airline policies and fare rulesCoordinate with airlines and vendors for booking confirmationsHandle customer inquiries via phone, email, or in personMaintain proper documentation and booking recordsUpsell travel-related services (insurance, hotel bookings, etc.) Required Skills:Knowledge of GDS systems such as:AmadeusGalileoSabreStrong communication and interpersonal skillsGood knowledge of airline codes, geography, and fare calculationCustomer handling and problem-solving skillsBasic computer proficiency (MS Office, email handling)Attention to detail and accuracy Educational Qualification:Minimum: 12th PassPreferred: Diploma or Degree in Travel & Tourism / Aviation Experience:Fresher or experienced candidates can apply0-3 years of experience in ticketing or travel agency preferred Work Environment:Travel agenciesAirlinesAirport officesTour operators Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month

Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations