As an Air Ticketing Executive, you will play a vital role in facilitating flight bookings for customers. Your main task will involve managing ticket sales and assisting customers effectively over the phone or in person.
**Key Responsibilities:**
- **Booking Flights:** Handle customer inquiries and efficiently book airline tickets according to their travel preferences and schedules. This includes selecting the best flights that meet their needs.
- **Customer Support:** Provide excellent customer service by addressing questions and resolving any issues related to bookings, cancellations, or changes in itineraries.
- **Ticketing Procedures:** Understand and follow airline ticketing rules, regulations, and procedures to ensure compliance and accuracy in bookings.
- **Payment Processing:** Manage transaction processes for ticket sales, ensuring that payments are collected accurately and securely.
- **Documentation:** Maintain records of sales, customer information, and transactions, keeping all documents organized and up-to-date for future reference.
**Required Skills and Expectations:**
- Strong communication skills are essential to effectively interact with customers and assist them in their travel plans.
- A basic understanding of airline operations and ticketing processes will be beneficial, although training will be provided.
- Attention to detail is important for ensuring accurate bookings and documentation, eliminating potential errors.
- Ability to work in a fast-paced environment is expected, as you will often need to manage multiple queries simultaneously.
- A positive attitude and strong problem-solving abilities will help you assist customers and enhance their overall travel experience.
This role is suitable for candidates with 0 to 6 years of experience, and a high school education is the minimum requirement.
Experience
0 - 6 Years
No. of Openings
105
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Bhopal