Ticketing Staff Fresher Jobs in Ghaziabad

A ticketing officer's job is to help customers plan their trips by providing information, making reservations, and selling tickets:Provide information: Answer questions about travel arrangements, such as routes, schedules, fares, and travel policiesMake reservations: Confirm reservations and make other arrangements, such as car bookingsSell tickets: Calculate expenses and sell tickets to passengersHandle customer inquiries: Resolve ticketing issues and handle customer complaintsMaintain records: Keep accurate records of transactions and customer interactionsCoordinate with others: Collaborate with team members to improve the ticketing processRe-book tickets: Re-book tickets and other arrangements if passengers change their schedulesTicketing officers may work for airlines, bus companies, railroads, or cruise lines. They may use computers to help speed up the process.

The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers.You must also have a fair knowledge of World Geography, excellent English Language communication skills - spoken/written, the ability to delegate work, set clear direction and manage workflowExtensive knowledge of ArchTics, Outbox and NLIVEN ticketing softwareAbility to handle high volume of customer interaction while delivering exceptional serviceProfessionally assist and follow through with resolution of guest complaintsSell tickets, season passes, lessonsAssist in the resolution of all guest complaintsFluency in Arabic would be an advantageExceptional processing of tickets, be it new issues, refunds or exchanges, including all calculationsSupervising internal ticketing operations, including staffProviding world-class phone and email customer service to our diverse clientele, from patrons needing assistance with web bookings to concierge desks purchasing tickets for their guests

Coordinating with Flight Crews, Air Traffic Control, and other Airport Personnel.ensuring Aircraft are Positioned and Moved Safely On the Ground.operating Ground Support Equipment, such as Tugs and Pushback Vehicles

An airport ticket executive, also known as an air ticketing and reservation executive, helps passengers with their travel plans:Reservations: Book, change, or cancel flightsInformation: Provide details on fares, flight schedules, and routesTickets: Issue tickets, boarding passes, and other travel documentsCheck-in: Check in passengersCustomer service: Answer customer queries and help with check-in proceduresRefunds: Process ticket changes and refundsTravel insurance: Provide advice on travel insuranceSpecial needs: Help with special needsTravel problems: Assist with problems that may arise during travelTicketing executives usually work at a desk, but may need to stand for long periods.

An airport ticket executive, also known as an air ticketing and reservation executive, helps passengers with their travel plans:Reservations: Book, change, or cancel flightsInformation: Provide details on fares, flight schedules, and routesTickets: Issue tickets, boarding passes, and other travel documentsCheck-in: Check in passengersCustomer service: Answer customer queries and help with check-in proceduresRefunds: Process ticket changes and refundsTravel insurance: Provide advice on travel insuranceSpecial needs: Help with special needsTravel problems: Assist with problems that may arise during travelTicketing executives usually work at a desk, but may need to stand for long periods.

The Ticketing Officer helps passengers to plan for their trips. He/She answers questions on travel arrangements such as routes and time schedules. He/She makes and confirms reservations. He/She calculates the expenses and sells tickets to the passengers. He/She may be required to make other arrangements such as car bookings for the passengers. In addition, he/she is required to re-book tickets and other arrangements if the passengers decide to change their schedules. The ticketing officers may have access to computers to help speed up the process.

Ground staff at an airport, also known as Passenger Ground Handlers or Airport Customer Service Professionals, have many responsibilities, including ticketingWe are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers