Responsibilities for Ground Staff:1. Check passengers' passports and tickets to ensure they are valid and accurate2. Assist passengers with check-in procedures and luggage handling3. Provide excellent customer service to passengers by answering their inquiries and resolving any issues or complaints4. Perform data entry tasks to update passenger information and process ticketing transactions5. Assist with back-office duties such as filing paperwork and organizing records6. Coordinate with other airline staff to ensure smooth operations at the airport