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Ticket Booking Job Vacancies in Raipur

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  • 0 - 5 yrs
  • 20.0 Lac/Yr
  • Raipur
Customer Service Aviation Ground Staff Activities Aviation Security Airport Ground Handling Ground Handling Airport Cargo Hard Working Ground Operation Basic Computer Skills Grooming Airport Ticketing Airline Operations Hospitality Airport Supervisor Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Customer Relationship Ticket Booking Air Ticketing Good Communication Skills
We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.Key responsibilities include:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.2. **Customer Service**: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.3. **Problem Resolution**: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.4. **Coordination with Airlines**: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.5. **Record Keeping**: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.Required skills and expectations include:- **Communication Skills**: Clear and friendly communication with customers is essential, along with proficiency in English and Hindi.- **Organizational Skills**: Ability to manage multiple tasks efficiently, keeping accurate records and information.- **Technical Proficiency**: Basic knowledge of computer systems, especially ticketing software, is preferred.- **Attention to Detail**: Ensure accuracy in ticketing and customer information to avoid errors.- **Team Player**: Willingness to collaborate with team members to achieve common goals and enhance customer service. This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a fast-paced environment.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for a dedicated Air Export Executive who will be responsible for managing the shipment of goods via air. This role is essential for ensuring that products reach our clients in a timely and efficient manner.**Key Responsibilities:**- **Coordinate Shipments:** You will be responsible for planning and organizing air shipments, making sure that all items are shipped according to schedule.- **Documentation Management:** It will be your job to prepare and handle all required shipping documentation, such as bills of lading and customs papers, ensuring accuracy and compliance with regulations.- **Communication with Clients:** You will communicate with clients to understand their shipping needs and provide updates on shipment statuses, ensuring that they are well-informed throughout the process.- **Liaise with Airlines and Freight Forwarders:** You will work closely with airlines and freight companies to negotiate rates and schedules, always seeking the best options for our shipments.- **Tracking Shipments:** It will be crucial for you to monitor shipments, addressing any issues or delays that may arise to maintain customer satisfaction.**Required Skills and Expectations:**Candidates should be detail-oriented and have good organizational skills, as the role involves managing multiple shipments and documents. Strong communication skills are essential for working effectively with clients, airlines, and team members. A proactive attitude towards problem-solving is a must. Basic knowledge of shipping processes and good computer skills will be an advantage. A minimum education level of 10th passis required, with 0-1 years of experience preferred.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
As an Air Ticketing Associate, you will play a crucial role in helping customers with their travel plans. Your primary responsibilities include the following:- **Issuing Air Tickets**: You will confirm and issue flight tickets for customers, ensuring accuracy in all details such as flight numbers, dates, and passenger information.- **Booking Reservations**: You will handle requests for flight reservations, checking availability and providing suitable options tailored to customer preferences.- **Customer Support**: Responding to customer inquiries and providing information about flight schedules, fares, and company policies will be essential parts of your role.- **Processing Payments**: You will be responsible for processing payments for ticket bookings, ensuring that transactions are secure and recorded correctly.- **Handling Changes and Cancellations**: You will assist customers in making changes to their bookings or cancelling flights when necessary, including advising on the relevant policies.To be successful as an Air Ticketing Associate, you should have strong communication skills and a friendly demeanor to assist customers effectively. Basic computer knowledge is expected to operate booking systems and process transactions smoothly. Attention to detail is vital for accurately handling bookings and avoiding mistakes. Being organized and able to work under pressure will help in meeting customer expectations in a fast-paced environment. A willingness to learn and adapt will also be beneficial, especially if you have limited prior experience in this field.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Raipur
Air Ticketing Aviation Holiday Packages Hotel Booking Basic Computer Skills Ticket Booking BHM
We are looking for a dedicated Air Ticketing Agent to join our team in Raipur. This is an entry-level position suitable for individuals with a passion for travel and the airline industry.**Key Responsibilities:**- **Ticket Reservations:** Handle customer requests for flight bookings by accurately processing ticket reservations to ensure all details are correct.- **Customer Service:** Provide excellent service to clients, addressing inquiries and resolving any issues related to ticketing and travel arrangements.- **Fare Quotation:** Offer clients information about flight fares, travel routes, and availability to help them make informed decisions.- **Documentation Support:** Assist customers with necessary travel documents and provide guidance regarding visa requirements and travel regulations.- **Payment Processing:** Manage payment transactions efficiently and ensure that all financial records are maintained accurately.- **Collaboration with Airlines:** Coordinate with various airlines to stay updated on flight schedules, changes, and promotional offers that benefit customers.**Required Skills and Expectations:**Candidates should have a minimum education of a 12th pass and some experience in customer service is preferred, though not mandatory. Strong communication skills are essential, as the role involves interacting with clients regularly. Basic computer knowledge is necessary for handling reservations and processing transactions. Applicants should be detail-oriented and able to work in a fast-paced environment. A passion for the travel industry and a willingness to learn are important traits for success in this role.
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Air Ticketing Airport Operation Airport Ticketing Ticket Booking Air Ticketing Reservation Ground Operation Good Communication
Hiring for 25 Ticket Support Executive Jobs in Chandigarh, Guwahati, Madurai, Vijayawada, Gwalior, Jabalpur, Coimbatore, Prayagraj, Raipur, Chhattisgarh, Amritsar, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Air Ticketing, Airport Operation, Airport Ticketing, Ticket Booking, Air Ticketing Reservation, Ground Operation, Good Communication etc.
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Customer Relationship Air Ticketing Ticket Booking
Job Openings for 21 Airport Ticketing Executive Jobs for Freshers in Bhubaneswar, Jharsuguda, Jharia Dhanbad, Ranchi, Patna, Gaya, Mayurbhanj, South 24 Parganas, Dumka, Raipur, Chhattisgarh, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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Air Ticketing Agent

Skytech Aviation Services Pvt Ltd

Air Ticketing Aviation Ticket Booking Basic Computer Skills
The primary tasks is to sell tickets, the responsibilities of an airline ticket agent include greeting passengers, making sure each reservation is valid, providing information about flights, and helping passengers as they are boarding or when they wish to upgrade their seats.
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Jobs by Popular Location

Air Ticketing Passenger Service Ticket Booking
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Mail us at - [Confidential Information]
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Customer Relationship Air Ticketing Ticket Booking
We have vacant of 19 Airport Ticketing Staff Jobs in Varanasi, Srinagar, Dhanbad, Jodhpur, Amritsar, Raipur, Chhattisgarh, Prayagraj, Jabalpur, Vijayawada, Madurai, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc Skill Customer Relationship, Air Ticketing, Ticket Booking etc.
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Air Ticketing Aviation Holiday Packages Hotel Booking Basic Computer Skills Ticket Booking
We are looking for 19 Air Ticketing Agent Posts in Chandigarh, Guwahati, Madurai, Vijayawada, Gwalior, Jabalpur, Coimbatore, Prayagraj, Raipur, Chhattisgarh, Jodhpur, with deep knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Basic Computer Skills, Ticket Booking and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, BDS, BAMS, B.Sc
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Air Ticketing Agent

Airindia Airways

Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:Call Us : 9124392309
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Customer Relationship Ticket Booking Air Ticketing
Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff, Customer service Executive, Cabin Crew, Air-ticketing, and Aircraft EngineerResponsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.
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Air Ticketing Aviation Ticket Booking Basic Computer Skills Holiday Packages Hotel Booking BHM
We are looking for 30 Airport Ticketing Agent Posts in Guwahati, Dibrugarh, Patna, Gaya, Raipur, Chhattisgarh, Delhi NCR, Goa, Surat, Rajkot, Gurgaon, with deep knowledge in Air Ticketing, Aviation, Ticket Booking, Basic Computer Skills, Holiday Packages, Hotel Booking, BHM and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc
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Good Communication Ticket Booking
Air Ticketing Executive Responsibilities:- Handling ticket bookings for domestic and international flights- Providing customers with information on flight details, fares, and availability- Assisting customers with booking changes, cancellations, and refunds- Ensuring accuracy in ticketing information and invoicing- Communicating effectively with customers through phone, email, and in-person interactions- Coordinating with airlines, travel agencies, and other partners to ensure smooth ticketing processes
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Customer Relationship Air Ticketing Ticket Booking
Hiring for 40 Air Ticketing Executive Jobs in Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar, Chandigarh, Shimla, Ranchi, Bangalore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for enthusiastic candidates to join our team as Cabin Crew in Raipur. This full-time position is ideal for individuals who enjoy working with people and delivering excellent service in a fast-paced environment. Your role will involve ensuring the comfort and safety of passengers throughout their journey. No previous experience is required, as we welcome fresh candidates.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with their needs during the flight, including answering questions and directing them to their seats.- **Safety Checks:** Conduct pre-flight safety checks to ensure that all safety equipment is in working order and that the cabin is secure.- **In-flight Service:** Serve food and beverages while maintaining a friendly attitude to enhance the overall travel experience for passengers.- **Emergency Response:** Be prepared to handle emergencies, providing instructions and support to passengers in case of an incident.- **Team Collaboration:** Work closely with your fellow cabin crew members to create a positive and efficient working environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and the team. A positive attitude and strong customer service skills are essential for creating a welcoming atmosphere. The ability to stay calm under pressure and work in a team are important traits for success in this role. Candidates must be able to meet the physical demands of the job, which include standing for long periods and assisting with heavy luggage. A minimum educational qualification of 10th grade is required.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking Good Communication Skills
As an Air Ticketing Executive, you will play a crucial role in helping customers book flights and manage travel arrangements. You will be the first point of contact for clients seeking assistance with air travel, and your attention to detail will ensure a smooth booking process.**Key Responsibilities:**- **Book Flight Tickets:** Assist clients in selecting and booking flight tickets based on their travel needs and preferences.- **Provide Information:** Answer customer inquiries about flight schedules, fares, and travel policies to help them make informed decisions.- **Issue Ticketing:** Process ticket bookings accurately and efficiently, ensuring all travel information is correctly recorded.- **Handle Changes and Cancellations:** Manage ticket modifications and cancellations according to company policies, aiming to provide solutions that satisfy clients.- **Maintain Records:** Keep track of ticketing transactions and customer data for future reference and audits.- **Collaborate with Airlines:** Liaise with different airlines for updates on flights and pricing, ensuring you provide the most accurate and timely information to clients.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with clients and colleagues. A basic understanding of airline booking systems is beneficial, though training will be provided. Attention to detail is essential to minimize errors in bookings and ticketing processes. A positive attitude and customer-centric approach are necessary to ensure a satisfying experience for all clients. Basic computer skills and proficiency in English, along with a willingness to learn, are also important in this role. Individuals with a passion for the travel industry will thrive in this position.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Staff member in Raipur to help our customers with their travel plans. As part of our team, you will assist travelers in booking airline tickets and providing excellent customer service.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking flights by checking availability and pricing, ensuring that they receive the best options for their travel needs.- **Customer Support:** Provide helpful and friendly support to customers, answering their questions about bookings, changes, and cancellations.- **Documentation:** Ensure that all necessary travel documents are prepared accurately and comply with airline regulations.- **Payment Processing:** Handle payment transactions securely and maintain accurate records of bookings and payments.- **Follow-up Calls:** Reach out to customers for confirmation of bookings and to offer assistance with any travel-related concerns they may have.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication abilities are essential for interacting with customers and understanding their needs.- **Attention to Detail:** Must be detail-oriented to ensure accuracy in bookings and documentation.- **Team Player:** Willingness to work collaboratively with team members and contribute to a positive workplace environment.- **Tech-Savvy:** Basic computer skills are important for using booking systems and managing electronic documents.- **Willingness to Learn:** Ideal for candidates looking to grow in the travel industry, even those with minimal experience. A positive attitude and enthusiasm for travel will be key to success in this role.
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Air Ticketing Staff

Skytech Aviation Services Pvt Ltd

Customer Relationship Air Ticketing Ticket Booking
Job Summary: The Air Ticketing Staff is responsible for managing the booking and issuing of airline tickets. This role involves providing exceptional customer service, assisting passengers with inquiries, and ensuring accurate ticketing processes.Key Responsibilities:Ticket Booking: Assist customers in booking flights, making reservations, and issuing tickets using airline reservation systems.Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel advice.Documentation: Ensure all ticketing documents are accurately completed and comply with airline regulations.Payment Processing: Handle payment transactions for ticket purchases and provide receipts to customers.Coordination: Collaborate with airlines and travel agencies to manage ticketing and scheduling changes.System Updates: Maintain up-to-date knowledge of airline policies, fare structures, and ticketing software.Problem Resolution: Address and resolve ticketing-related issues, including cancellations, refunds, and changes.Record Keeping: Maintain accurate records of bookings, payments, and correspondence with customers.Compliance: Ensure compliance with all relevant laws and regulations pertaining to air travel.Benefits:Competitive salary[List any benefits such as health insurance, travel perks, etc.]Opportunities for professional development
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Air Ticketing Agent (0-1 Years)

Skytech Aviation Services Pvt Ltd

Air Ticketing Aviation Ticket Booking Basic Computer Skills
A ground staff ticketing job typically involves various responsibilities related to the management of passenger services at airports or travel hubs. Heres a general job description:Job Title: Ground Staff - TicketingResponsibilities:Ticketing Services: Assist passengers with ticket purchases, changes, and cancellations. Provide information on flight schedules and fare options.Customer Service: Address passenger inquiries, resolve issues, and ensure a positive travel experience.Check-in Assistance: Facilitate the check-in process, including verifying passenger documents and issuing boarding passes.Luggage Handling: Assist with luggage check-in procedures and provide information on baggage policies.Coordination: Work closely with other departments (boarding, security, and customer service) to ensure smooth operations.Documentation: Maintain accurate records of ticket sales and passenger data in the system.Compliance: Ensure adherence to airline regulations and policies, including safety and security measures.Qualifications:Education: High school diploma or equivalent; a degree in hospitality or travel management is a plus.Skills: Excellent communication and interpersonal skills, attention to detail, and proficiency in computer systems.
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Air Ticketing Associate (Full Time)

Skytech Aviation Services Pvt Ltd

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Raipur
Air Ticketing Aviation Hotel Booking Basic Computer Skills Ticket Booking
Applicants should be able to type and have good communication and problem-solving skills. Because computers are being used more and more in this field, you should have a basic knowledge of computers and computer software.
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Customer Relationship Air Ticketing Ticket Booking Ground Staff
We have vacant of 21 Airport Ticketing Staff Jobs in Kolkata, Murshidabad, Malda, Nadia, Bhubaneswar, Raipur, Chhattisgarh, Patna, Uttar Dinajpur, Darbhanga, Guwahati, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma Skill Customer Relationship, Air Ticketing, Ticket Booking, Ground Staff etc.
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Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
Hiring for 18 Air Ticketing Agent Jobs in Patna, Ranchi, Bhubaneswar, Bhubaneswar Sector 2, Nadia, Paschim Bardhaman, Raipur, Chhattisgarh, Purba Bardhaman, Birbhum, Dumka, Jamsola, Mayurbhanj, Howrah, Asansol, Durgapur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A with Good knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Ticket Booking, Basic Computer Skills, BHM etc.
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Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills BHM
Hiring for 50 Air Ticketing Associate Jobs in Kolkata, Raipur, Chhattisgarh, Gaya, Asansol, Bhubaneswar, Samastipur, Bihar, Patna, Darbhanga, Ranchi, Jamshedpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Air Ticketing, Aviation, Holiday Packages, Hotel Booking, Ticket Booking, Basic Computer Skills, BHM etc.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Executive based in Raipur. This is a full-time role that requires a commitment to delivering excellent customer service. The ideal candidate should be enthusiastic about travel and able to handle various booking and ticketing tasks efficiently.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in booking round-trip, one-way, or multi-city flights based on their travel preferences and budgets.- **Managing Ticket Changes:** Handle customer requests for changes to existing bookings, ensuring that changes are processed quickly while informing clients of applicable fees.- **Providing Customer Support:** Answer customer inquiries via phone or email regarding flight schedules, fares, and policies, ensuring a high level of service.- **Processing Payments:** Accurately process payments for ticket bookings and manage any related financial transactions.- **Maintaining Records:** Keep detailed records of all bookings and transactions for future reference and account reconciliation.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact efficiently with customers and colleagues.- **Attention to Detail:** You must pay close attention to detail to avoid errors in bookings and transactions.- **Customer Service Orientation:** A helpful and friendly attitude is important in providing a positive experience for travelers.- **Basic Computer Skills:** Familiarity with booking software and general computer operations is necessary, along with a willingness to learn.- **Team Player:** Ability to work collaboratively in a fast-paced environment and support team members as needed. This position is suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass is required.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for enthusiastic Airport Ticketing Staff in Kolkata, India. This role is ideal for individuals who are early in their careers and eager to learn about the aviation industry.Key Responsibilities:- **Ticket Sales**: Assist passengers in purchasing tickets for their flights, ensuring they understand the pricing and flight options available.- **Customer Service**: Address passenger inquiries and provide assistance with travel-related questions to enhance their journey experience.- **Check-in Assistance**: Help passengers during the check-in process, ensuring all necessary documentation is in order and providing boarding passes.- **Handling Luggage**: Support passengers with luggage queries, ensuring they are informed about baggage policies and fees.- **Problem Solving**: Manage any issues that arise with ticketing or check-in, helping passengers find solutions and ensuring smooth operations.Required Skills and Expectations:Candidates should have completed at least the 10th grade. Good communication skills in English and Hindi are essential for interacting with diverse passengers. Attention to detail is crucial, as accuracy in ticketing and documentation is necessary. A friendly and approachable demeanor is important for providing excellent customer service. Willingness to work in a fast-paced environment and collaboration with team members is expected to ensure smooth airport operations. Flexibility in work hours is necessary, as shifts may vary based on flight schedules.
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Customer Relationship Air Ticketing Ticket Booking Ground Staff Freshers
Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.
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