Raviraj here from Ascendum KPSOPENING FOR ONIDA/HITACHI CUSTOMER CARENO TARGETJob Location Address:8th Floor, Satya One Complex, Sushil Nagar Society, Memnagar, Ahmedabad, Gujarat 380052Map Link: https://maps.app.goo.gl/VG19iUfXeFM7Gzqo7Time: Onida - 9 Hours (8 AM to 8 PM) Rotational8 AM - 5 PM9 AM - 6 PM10 AM - 7 PM11 AM - 8 PMSalary: Between 12K On handLanguage: Hindi/EnglishJD - Customer Care Executive1. Answering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customers query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5. Research required information using available resources/software. 6. Provide quality customer support on every call 7. Following call scripts to ensure quality support for customThanks & Regards,Raviraj Gondaliya