Customer Service Representative || Freshers & Experienced

Raviraj here from Ascendum KPS

OPENING FOR ONIDA/HITACHI CUSTOMER CARE

NO TARGET

Job Location Address:

8th Floor, Satya One Complex, Sushil Nagar Society, Memnagar, Ahmedabad, Gujarat

Map Link:

Time: Onida - 9 Hours (8 AM to 8 PM) Rotational

8 AM - 5 PM

9 AM - 6 PM

10 AM - 7 PM

11 AM - 8 PM

Salary: Between 12K On hand

Language: Hindi/English

JD - Customer Care Executive

1. Answering calls from customers professionally and responding to customer inquiries and complaints.

2. Handling and resolving customer complaints regarding product service problems.

3. Documenting all calls with regard to the customers query accurately in the software

4. Identifying, and escalating priority issues and reporting to the supervisors.

5. Research required information using available resources/software.

6. Provide quality customer support on every call

7. Following call scripts to ensure quality support for custom

Thanks & Regards,

Raviraj Gondaliya

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  Customer Care Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  8th Floor, Satya One Complex, Sushil Nagar Society, Memnagar, Ahmedabad, Gujarat 380052