Technical Support Engineer Graduate Jobs in Delhi

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

Company DescriptionA reputed company who is a distributor of Test & Measuring instruments , serving the industrial sector with solutions for electrical and instrumentation testing needs and Electrical Safety Intruments. We provide a wide range of products catering to industries such as Power, Oil & Gas, Automation, Solar PV, Food & Beverage, Chemical, Education, and more. Our expertise extends to Solar PV solutions, including the design and installation of Solar PV charging power plants for telecom sectors. Additionally, we are a representative for a USA based company who are manufacturers of Solar Charge Controllers and Inverters in the Indian subcontinent.Role DescriptionWe are seeking a full-time Senior Sales Application Engineer for an on-site role based in South Delhi. This individual will focus on providing engineering support to customers, offering technical solutions, and working closely with the sales team to meet customer requirements. Responsibilities will include identifying client needs, demonstrating technical features, providing after-sale technical support, and collaborating with teams to achieve sales targets and customer satisfaction.QualificationsProficiency in Sales and application Engineering , including the ability to identify client requirements and close technical sales effectively.Proven expertise in Technical Support and Electrical / Electronics Engineering, with the ability to address client concerns and deliver practical solutions.Knowledge and experience in Electrical / Electronics Engineering applicable to industrial testing and measurement solutions.Strong communication and interpersonal skills for engaging with clients and technical teams.At least a bachelor's degree or Diploma in Electrical, Electronics or related engineering fields is essential.Previous experience in industrial sectors like Power, Oil & Gas, or Automation, or exposure to Solar PV solutions is an advantage.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Provide first and second-level support for desktops, laptops, printers, and peripherals.Install, configure, and maintain operating systems and software (e.g., Windows, macOS, Microsoft Office).Troubleshoot hardware and software issues on end-user devices.Support user account management including Active Directory, email, VPN, and other corporate tools.Set up and configure new computers and related equipment for new hires.Monitor and respond promptly to service requests through the helpdesk/ticketing system.Maintain an up-to-date inventory of all IT assets.Collaborate with other IT teams to resolve complex issues.Provide support for video conferencing, VoIP phones, and office network connectivity.Create and update documentation for IT procedures and knowledge base articles.Ensure data security and compliance with IT policies and procedures.Offer on-site and remote support as needed.

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

Education Qualification: B.Tech in Computer Science/BCA/MCA CGPA must be above 70% and 7+ in Maths Good knowledge on the basic programming languages English Communication: 4/5(Fluent) Prefered Location: Delhi NCR, Noida, Gurgaon

What youll do Youll support our team with troubleshooting and resolving platform issues via our ticketing system with a focus on quality, thoroughness and a speedy resolution time Youll perform database rollbacks and recoveries from our AWS S3 when necessary Youll set up new cloud instances and demo sites using AWS Route 53 DNS, and on-premise installations and updates directly on client-hosted servers Youll assist our team in replicating and troubleshooting issues with integrations and Single Sign-On Youll perform SQL queries to gather and change information on a client database Youll verify new and changing features and write/update technical how-tos for our online documentation Youll plan, participate in, and report on feature testing prior to release Youll support Axero employees with technical issues and proactively share bestpractices.What youll need Youll be adaptable and creative to problem solve and present workable solutions You enthusiastically take a hands-on approach to provide best practices, manageissues, and solve technical problems You have excellent interpersonal skills and high integrity You have thoughtful verbal and written communication skills, including the ability toexplain technical concepts to business people You enjoy working in a highly collaborative, fast-paced, and dynamic environment You have a growth mindset and love to challenge the way things are done as part of arelentless pursuit of improvement You have an empathetic, positive attitude and a natural desire to help our clients reachtheir goals When you identify an opportunity for us to improve, you share a suggested solution You are comfortable in a small-firm environment. We move quickly and wear many hatsin our collaborative and dynamic remote environment.You will gain experience with these Troubleshooting software issues and bugs SQL DB queries & API calls Support in troubleshooting Single-sign-on using Active Direct

Job Openings for 2 Customer Support Executive Jobs with minimum 1 Year Experience in Najafgarh, having Educational qualification of : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree,B.A,B.C.A,B.Sc with Good knowledge in Customer Care, Service Marketing, Technical Services, Customer Service Operations, After Sales Service, Customer Support Engineer, SALES AND MARKETTING etc.

Job purposeThe role of this position exist to operate well established information technology farm in KSA withjoint venture in Delhi.We are looking for professional who have good bilingual (English and Arabic) communicationskills, have a passion for high level of achievements, strong interpersonal and team player skills aswell as able to deal with challenges of a business that is operating 24 hours a day. Applicant shouldalso have a solid an information technology background, and professional skills of graphic designMicrosoft office.Applicant is responsible for providing highest level of service possible to our customers, vendors,co-workers and community. This position is also required high level of skills to manage social mediaaccount and digital marketing plan.Duties and responsibilities Understand the needs of our customers and able to respond effectively with a plan of howto meet their needs. Assist the project manager for scheduling, training, implementation, and maintenanceour technology solutions. Interface with customers and internal teams to gather requirements and develop softwaresolutions. Coordinate with co-developers and keeps project manager well informed of the status ofdevelopment effort and serves as liaison between development staff and project manager Administrate the creation and publishing of relevant, original, high-quality content (forall channels and ads) Create a regular publishing schedule and promote content through social advertising. Leverage the right tools to manage your content. Integrate all channels of marketing (social media, SEO, content marketing, email, printand digital marketing) Manage or oversee all social advertising campaignsSkills and Abilities Considerable knowledge of IT vendor management and contract negotiations experience. Strong bilingual (Arabic and English) written and verbal communications skills and awillingness to work closely with and explain sophisticated technology and

Excellent communication, interpersonal, organizational, and presentation skills Build customer relationships through troubleshooting Provide client support and technical issue resolution via phone, via online. Take ownership of each customer issue and Work across functions to resolve them Knowledge of Accounts or Tally Software etc will add Advantage

Bachelors Degree/Diploma in electrical/ electronicengineering or related field,Acquired skills Knowledge of Control systems & electrical equipmentExperience in similar field/role Previous relevant experience Technical support.Total years of workingexperience0-2 years in same or related field / Fresh engineeringgraduatesTravel This position may require domestic travel and occasionalinternational travel as well. The ability to travel is consideredan inherent requirement of the position.Hard SkillsRequired: Practical knowledge of ComAp Products or ability

Process Name: Technical Support Engineer/Technical Support ExecutiveIndustry Type: IT Software/ Software ServicesSalary Package: 2L to 3L/AnnumGraduate Qualifications: Any Graduates from IT or CS DomainGraduate Qualifications: B.Tech/M.Tech/BCA/MCAExperience Needed: Candidates with 1 to 2 years of experience are preferred.Job Roles & Responsibilities Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensure all technical areas of concern are handled adequately.Desired Candidate Profile Masters / Graduate in Engineering with 1 to 2 years of experience. Must be customer focused, and willing to do whatever it takes to resolve customer issues. Good experience in Email, database, and other IT platforms. Good to have testing knowledge. Willingness to work in shifts and be participated in on-call rotation. Self-motivated and directed, with keen attention to detail. Good communication skills, quick learner

Roles and Responsibilities Identifying and establishing new business Organizing Sales Visits Liaising with Existing Clients Preparing Tenders, Proposals and Quotations Providing Pre-Sales and Post-Sales Support Negotiating Contracts, Terms and Conditions Reviewing Cost and Sales Performance Writing Reports and Sales Literature Providing Product Education and Advice Attending Trade Exhibitions, Conferences and Meetings Ensuring That Sales Targets Are Met. Desired Candidate Profile Previous industrial equipment Sales Experience, (Minimum Experience Required: 2-5 Year) Comprehensive Industry Knowledge, Strong Customer-Facing Skills, Strong Written and Verbal Communication, Self-Motivated, Creative Problem-Solving, Degree or Diploma in Mechanical/Electrical,

Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensures all technical areas of concern are handled adequately.

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc