System Support Engineer Jobs

Job Summary:We are looking for a dedicated and technically skilled Technical Support Engineer to provide support for hardware, networking, and related technical issues. The candidate will be responsible for troubleshooting, installation, maintenance, and on-site technical support. The role requires both office-based and field-based work, depending on project requirements.Key Responsibilities: Provide technical support for hardware and networking-related issues Diagnose and troubleshoot system, device, and network problems Install, configure, and maintain computer systems, networking equipment, and related devices Visit client sites for field support, servicing, and issue resolution as required Coordinate with internal teams to ensure timely technical assistance and problem resolution Maintain service reports, issue logs, and technical documentation Assist in ensuring smooth operation of all installed systems and equipmentRequirements and Qualifications: B.Tech in Computer Science, Information Technology, Electronics, or related field Freshers are welcome to apply; prior experience will be an added advantage Basic knowledge of computer hardware and networking Understanding of routers, switches, LAN/WAN, and troubleshooting techniques Good analytical and problem-solving skills Basic communication and coordination abilitiesPreferred Candidate: Candidate willing to work in field-based assignments as well as office-based support Owns a personal vehicle for travel and site visits Comfortable handling client interactions during on-site visits Male candidate preferred Quick learner with a proactive and responsible attitude

Handling onsite service calls for branded Laptop, Desktop & Monitor

Key ResponsibilitiesHardware Installation and Maintenance Install, configure, and maintain computer hardware, peripheral devices, andelectronic systems. Perform preventive and corrective maintenance for desktops, laptops, printers,servers, and related equipment. Ensure proper hardware performance, upgrades, and replacements as required. Manage hardware inventory, spare parts, and asset tracking processes.Testing and Troubleshooting Diagnose and resolve complex hardware issues and system failures eiciently. Conduct detailed hardware testing, system diagnostics, and root cause analysis. Use advanced diagnostic tools and testing equipment for troubleshooting. Ensure timely resolution of hardware-related incidents and minimize downtime.Technical Support Provide advanced technical support for hardware and system-related issues. Support end-users with hardware configurations, software installations, andtechnical guidance. Coordinate with vendors and service providers for repairs and warranty-relatedmatters. Mentor and guide trainee and junior hardware engineers.Documentation and Reporting Maintain accurate records of hardware assets, maintenance activities, andtechnical documentation. Prepare technical reports, maintenance logs, and troubleshootingdocumentation. Develop and update standard operating procedures for hardware support andmaintenance.Safety and Compliance Ensure compliance with safety standards, ESD (Electrostatic Discharge)precautions, and organizational policies. Maintain a safe and organized work environment while handling hardwarecomponents and tools. Ensure adherence to quality standards and technical best practices.Process Improvement and Learning Recommend improvements in hardware processes, maintenance practices, andsystem reliability. Stay updated with the latest hardware technologies, tools, and industry trends. Participate in technical training programs and knowledge-sharing sessions.

Independently handle and support client sites Manage Microsoft Server environments (Active Directory, Group Policy) Configure and support email clients like Outlook and Thunderbird Basic knowledge of Linux (added advantage) Configure and troubleshoot Firewalls Perform networking tasks such as crimping and punching Troubleshoot desktops, laptops, printers, and peripherals Identify and replace faulty hardware components (RAM, Processor, SMPS, etc.) Install and configure operating systems and software Set up user accounts and network profiles Install updates and patches for software applications Diagnose and resolve network, hardware, and software issues.Required Skills: Strong technical troubleshooting abilities Hands-on experience with hardware and networking Ability to work independently at client locations Good communication and client management skills

The Accounts & Finance Executive will be responsible for managing financial transactions, accounting records, statutory compliance, and financial reporting for airport-based operations. The role requires accuracy, compliance awareness, and coordination with airport authorities, vendors, and internal departments. Key Responsibilities1 Financial Accounting & BookkeepingMaintain daily accounting entries in ERP/TallyLedger scrutiny and reconciliationJournal entries, accruals & adjustmentsMaintain books of accounts as per accounting standards2 Billing & Revenue ManagementPrepare invoices for airline/airport servicesMonitor receivables and follow up for paymentsProcess vendor bills and paymentsHandle airport concession billing (if applicable)3 Bank & Cash ManagementBank reconciliation statements (BRS)Monitor daily cash flowPetty cash handling and reportingCoordinate with banks for transactions4 Statutory ComplianceGST calculation, filing coordinationTDS deduction & return filing supportAssist in compliance with income tax regulationsMaintain statutory records and documentation5 Payroll & Expense ManagementSupport payroll processingEmployee reimbursements verificationExpense approvals and documentation6 Reporting & MISPrepare monthly MIS reportsProfit & loss statementsCost analysis reportsBudget monitoring and variance analysis7 Audit SupportCoordinate with internal and external auditorsProvide financial data and documentationEnsure compliance with airport authority norms

Key Responsibilities:1. Provide technical support: Assist users with troubleshooting and resolving hardware and software issues on their systems.2. Install and configure systems: Set up new computer systems, including operating systems, software, and hardware components.3. Monitor system performance: Keep an eye on system performance metrics and proactively address any issues to ensure smooth operation.4. Maintain system security: Implement security protocols, perform regular system updates, and conduct system audits to protect against cyber threats.5. Collaborate with IT team: Work closely with IT team members to coordinate system upgrades, implementations, and maintenance activities.Required Skills and Expectations:- Proficiency in troubleshooting hardware and software issues to provide timely technical support.- Knowledge of system installation and configuration processes to set up new systems efficiently.- Familiarity with monitoring tools and techniques to track system performance and identify areas for improvement.- Understanding of cybersecurity principles and best practices to maintain system security.- Strong communication skills to effectively collaborate with team members and provide support to end-users.

Engage with architects, consultants, and enterprise decision-makers to present cutting-edge AV and collaboration solutions. Conduct live product demos with global manufacturer partners. Collaborate with design & engineering teams to translate client goals into powerful tech proposals. Partner with global PSNI and AVIXA networks for cross-border learning and opportunities. Prospect new clients, build relationships, and represent All Wave at industry events across India. Travel across India for client meetings, demos, and industry events.

PAYMENT SYSTEMS SUPPORT ENGINEERSubject: Urgent: Remote Payment Systems Support ($5/hr + Bonus)We Need:A detail-obsessed Payment Systems Engineer to ensure our Stripe/Payoneer failover system ships flawlessly in 14 days.Requirements: Backup our: Fix bugs, write docs, and triple-check his code. Stripe/Payoneer API mastery (prove it with 1 line of pseudocode for idempotency keys). AI-Copilot Skills: Use ChatGPT to audit our work daily.Your Tasks:1. Daily Code Reviews: Verify every commit meets bank-grade standards.2. Client Handoff Prep: Create 1-click demo scripts for sales pitches.3. Emergency Fixes: Patch bugs within 1 hour of detection.Pay: $5/hour (Wise/Payoneer) $500 bonus if system hits $10k in client payments within 30 daysApply Now:Reply with:1. A screenshot of your most complex Stripe integration

Firewall Management:Configure, monitor, and troubleshoot enterprise firewalls (Sophos, Fortinet, SonicWall, Palo Alto, etc.)Maintain security policies, NAT rules, VPNs (Site-to-Site and Remote Access)NAS Administration:Set up, manage, and maintain Network Attached Storage systems (QNAP, Synology, etc.)Configure user access, permissions, and ensure data integrity and backupsWindows Server Administration:Install, configure, and maintain Windows Server OS (2016/2019/2022)Manage Active Directory (AD), DNS, DHCP, Group Policies, Domain Controllers (DC)Troubleshoot user authentication, login issues, and AD replicationCisco Network Devices:Configure and troubleshoot Cisco switches and routersImplement VLANs, routing protocols (OSPF, EIGRP), trucking, and port securityMaintain network diagrams and documentationVoIP & Telephony Systems:Support VoIP and telephony platforms like Avaya IP Office / Cisco Unified Communications / 3CX / Grand stream etc.Configure SIP trunks, extension mappings, IVRs, ring groups, voicemail, and call flowTroubleshoot VoIP-related issues: call drops, registration failures, QoS issuesMonitoring & Troubleshooting:Use tools like PRTG, Nagios, or SolarWinds for infrastructure monitoringRespond promptly to network/system alerts and perform root cause analysisEmergency Support:Be available 24x7 for critical support, emergencies, and planned maintenance windowsParticipate in on-call rotation for after-hours supportDocumentation:Maintain comprehensive and up-to-date documentation of configurations, SOPs, and change logsCommunication:Coordinate with internal teams and vendors for issue resolution and project implementationProvide clear updates to stakeholders in a timely and professional mannerRequired Skills & Qualifications:Education: Bachelors degree in computer science, Information Technology, or related fieldCertifications (Preferred):Cisco CCNA/CCNPMicrosoft MCSA/MCSE (Windows Server)Fortinet NSE or other firewall certificationsExperience: 35 years of relevant hands-on experience in infrastructure and network supportTechnical Proficiency:Strong understanding of Layer 2/3 networkingHands-on experience with managing firewall rules, VPN tunnels, and access policiesExperience managing Active Directory & GPOsFamiliarity with backup solutions and disaster recovery planningSoft Skills:Excellent verbal and written communicationTeam player with a problem-solving attitudeAbility to work under pressure and handle emergencies with calmness and precisionWorking Conditions:May require working outside of regular hours for critical updates, troubleshooting, or emergencies

Software EngineerReports To: Lead Software Architect / Engineering ManagerJob RoleDesign, develop, test, and maintain software systems and applications that support business operations, product innovation, and digital infrastructure. Collaborate with cross-functional teams to deliver scalable, secure, and high-performance solutions.Key Responsibilities- Write clean, efficient, and well-documented code- Develop and maintain software applications and tools- Perform debugging, testing, and optimization for performance- Collaborate with product managers, designers, and engineers- Integrate APIs, databases, and third-party services- Stay updated with emerging technologies and frameworksQualifications & Skills- Bachelors degree in Computer Science, Engineering, or related field- Proficiency in languages like Python, Java, C++, or JavaScript- Experience with software development lifecycle (SDLC)- Strong problem-solving and analytical skills- Familiarity with version control (e.g., Git), CI/CD, and Agile methodologies

Hardware Installation and MaintenanceInstalling, configuring, and maintaining desktops, laptops, servers, routers, and switches.Computer Architecture KnowledgeUnderstanding of CPU, RAM, motherboard, storage devices, and peripherals.Troubleshooting and DiagnosticsIdentifying and fixing hardware issues (e.g., faulty components, BIOS issues).Networking BasicsKnowledge of LAN/WAN setup, IP addressing, DNS, DHCP, and basic network troubleshooting.System IntegrationConnecting hardware with software systems, ensuring compatibility.

We are looking to hire a skilled technical support engineer to assist our clients with all IT and technical-related issues. You will be required to respond to report tickets and assist clients via remote access or on-site. This may include installing hardware and software systems, diagnosing networking issues, installing upgrades, and resolving IT issues. Qualification: BE/BTech/MCA Experience: 0 2 years Salary: 20000 to 25000

The Mechanical Engineer to ensures the fire hydrant line is safely, efficiently, and effectively installed with high-quality welding, cutting, and fitting processes that meet all safety and regulatory standards.

The Accounts & Finance Executive will be responsible for managing financial transactions, accounting records, statutory compliance, and financial reporting for airport-based operations. The role requires accuracy, compliance awareness, and coordination with airport authorities, vendors, and internal departments. Key Responsibilities1 Financial Accounting & BookkeepingMaintain daily accounting entries in ERP/TallyLedger scrutiny and reconciliationJournal entries, accruals & adjustmentsMaintain books of accounts as per accounting standards2 Billing & Revenue ManagementPrepare invoices for airline/airport servicesMonitor receivables and follow up for paymentsProcess vendor bills and paymentsHandle airport concession billing (if applicable)3 Bank & Cash ManagementBank reconciliation statements (BRS)Monitor daily cash flowPetty cash handling and reportingCoordinate with banks for transactions4 Statutory ComplianceGST calculation, filing coordinationTDS deduction & return filing supportAssist in compliance with income tax regulationsMaintain statutory records and documentation5 Payroll & Expense ManagementSupport payroll processingEmployee reimbursements verificationExpense approvals and documentation6 Reporting & MISPrepare monthly MIS reportsProfit & loss statementsCost analysis reportsBudget monitoring and variance analysis7 Audit SupportCoordinate with internal and external auditorsProvide financial data and documentationEnsure compliance with airport authority norms

The Accounts & Finance Executive will be responsible for managing financial transactions, accounting records, statutory compliance, and financial reporting for airport-based operations. The role requires accuracy, compliance awareness, and coordination with airport authorities, vendors, and internal departments. Key Responsibilities1 Financial Accounting & BookkeepingMaintain daily accounting entries in ERP/TallyLedger scrutiny and reconciliationJournal entries, accruals & adjustmentsMaintain books of accounts as per accounting standards2 Billing & Revenue ManagementPrepare invoices for airline/airport servicesMonitor receivables and follow up for paymentsProcess vendor bills and paymentsHandle airport concession billing (if applicable)3 Bank & Cash ManagementBank reconciliation statements (BRS)Monitor daily cash flowPetty cash handling and reportingCoordinate with banks for transactions4 Statutory ComplianceGST calculation, filing coordinationTDS deduction & return filing supportAssist in compliance with income tax regulationsMaintain statutory records and documentation5 Payroll & Expense ManagementSupport payroll processingEmployee reimbursements verificationExpense approvals and documentation6 Reporting & MISPrepare monthly MIS reportsProfit & loss statementsCost analysis reportsBudget monitoring and variance analysis7 Audit SupportCoordinate with internal and external auditorsProvide financial data and documentationEnsure compliance with airport authority norms