job overview
an air cargo executive is responsible for managing air cargo operations, ensuring timely, safe, and compliant handling of shipments. the role involves coordination between airlines, freight forwarders, ground staff, and customs authorities to facilitate smooth cargo movement. the air cargo executive ensures operational efficiency, documentation accuracy, and high customer satisfaction.
key responsibilities
📦 cargo operations
manage the booking, handling, and tracking of air cargo shipments.
ensure proper storage, labeling, and palletization of cargo.
coordinate loading and unloading of cargo with ground handling staff.
handle special cargo types, including perishable, hazardous, and oversized shipments.
monitor cargo movement to prevent delays or discrepancies.
🧾 documentation & compliance
prepare and verify airway bills, invoices, and other shipping documents.
ensure compliance with iata, dgca, and international cargo regulations.
maintain accurate records of shipments, deliveries, and cargo transactions.
coordinate with customs authorities for import/export clearance.
implement safety, security, and quality control measures.
💬 customer service & coordination
communicate with clients, freight forwarders, and vendors regarding cargo status.
resolve customer queries, complaints, and special shipment requests.
provide updates and reports to management on cargo operations and performance metrics.
collaborate with airline, warehouse, and ground staff to ensure smooth cargo flow.
⚙️ reporting & administration
maintain daily operational logs and shipment records.
prepare reports on cargo volumes, revenue, and operational issues.
assist in planning and optimizing cargo schedules and resources.
monitor inventory of cargo equipment and supplies.
skills & competencies
technical skills:
proficiency in cargo management software (., champ, cargospot, ibs, amadeus cargo).
knowledge of air cargo handling, documentation, and logistics.
understanding of regulatory compliance and safety procedures.
soft skills:
excellent communication and interpersonal skills.
strong customer service orientation.
problem-solving and decision-making abilities.
teamwork and coordination skills.
attention to detail and accuracy.
additional attributes:
adaptability to work under pressure and meet tight deadlines.
physical stamina for occasional cargo handling on-site.
willingness to work in shifts, including nights and weekends.
educational qualifications
minimum: bachelor’s degree in logistics, supply chain management, aviation, or related field.
preferred: diploma in air cargo management or freight forwarding.
certifications: iata cargo handling training or equivalent is an advantage.
experience
entry level: freshers with knowledge of logistics and air cargo operations may apply.
experienced: 0–6 years of experience in air cargo operations, freight forwarding, or logistics preferred.
work environment
airport terminals, cargo handling facilities, and offices.
shift-based schedules, including nights, weekends, and public holidays.
frequent coordination with multiple stakeholders in a fast-paced environment.
Experience
0 - 6 Years
No. of Openings
75
Education
12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree
Role
Air Cargo Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Hyderabad