Software Support Engineer Female Graduate Jobs in Thane

Software Support EngineerResponsibilities1. Give back end support to the Service Engineer for the software application.2. Handling the client queries and technical support.3. Strong analytical and problem-solving skills and desire to learn new skills.4. Resolved the technical queries of the end user Over Phone, Mail and Remote Sessions.5. Trained the end user of the software Over Phone, Mail and Remote Session when its required.6. Database Maintenances.7. Strong communication skills and a strong team player.8. Preparing UAT document and helping clients in conducting UAT. Ensuring clients operate the application smoothly.9. Process Mapping and ensuring timely delivery of the processes. 10. Identifying potential problems and presenting desirable solutions.

Responsibilities :Handle production incidents in an effective manner and provide quick turnaround to customers.Communicate adequately with customers to keep them informed on the status of their tickets at all times.Coordinate with internal stakeholders such as QE, Product Management, Infrastructure support and release management teams to deliver solutions to customer requirements.Work as a team player to contribute to the overall operational success of the team.Document all the customer interactions and technical investigations in the ticketing system at all times.Represent team in audit reviews, change advisory calls, and business continuity programs such as Disaster Recovery exercises.Execute IT application support activities. Envision and support adherence to best practices and standards.Responding promptly to application alerts and issues.Troubleshooting Applications / Infrastructure issues within benchmarked SLAs.Responsible to report production impact details and being able to elaborate to the management.Adhere to standards and processes for incident resolution.Maintain production support run books for each application.Analyze and drive to RCA (Root Cause Analysis).Assist in testing and monitoring systems changes implemented.Ensure compliance with Client policies and procedures.Provide appropriate status updates and track assignments on a routine basis.Responsibilities for identifying defective behavior within supported applications and working with the appropriate development team to identify the root cause and communicate with end-users on the delivered solution.Requirements and skills :BE/B. Tech graduate in Computer Science, Computer Engineering, or other Engineering streams.Experience, primarily in Angular JS, Node Js, Oracle, and/or MS/SQL.Experience working with J2EE Application Servers (preferably Tomcat).Experience in resolving complex technical issues in a Windows/Linux/Java/MySQL-based platform.

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Freshers hiring Software Support EngineersHiring Company: WiproJob Location: KolkataMonthly Salary: 25,000 RsDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring

Freshers hiring Software Support EngineersHiring Company: WiproJob Location: KolkataMonthly Salary: 25,000 RsDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring

Fresher Software Support EngineerHiring Company : OracleJob Location: NoidaSalary: 25KDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Fresher Software Support EngineerHiring Company : CapgeminiJob Location: Kolkata/ Bangalore / Mumbai / Hyderabad / ChennaiSalary: 25KDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring.

Responsibilities :Ability to effectively communicate (verbal and written) and present information clearly to both technical and non-technical audiences.Prepare SQL queries to update data in database.Offer alternative solutions to software issues/questions where appropriate to prevent disruption in client activities.Fetching customer data and reports from SQL server/MySQL.Required Skills :Database skills (MySql, MS SQL Server etc.)Proficiency in MS Office.Should have a good understanding of agile project execution environment.Experience of testing SaaS products will be a very distinct advantage.Ability to communicate clearly and effectively.Clearly demonstrated passion for programming.Good command over English language.Will be good to work on Night Shifts (EST)/Weekends.