Software Support Engineer Job Vacancies in Thane

Manufacturers of Electronic weighbridges. BE / Diploma / ITI : Electrical / Electronics Candidate can apply. Job Description (Service Engineer):1) Installation & Commissioning of Electronic Weighbridge at the customers site2) Giving online software support to customers3) Coordination & maintaining cordial relationship with the customers4) Fault Finding & Repair of the Electronic Weighbridge5) Attend service calls from customers & provide telephonic supportJob involves travel.

IT and IT's hardware & infrastructure maintaining, and supporting the network infrastructure and security measures within an organization.Software Installation, Network configuring, and deploying network infrastructure, including LANs, WANs, routers, switches, and wireless networks, based on business requirements and industry best practices.

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Responsibilities :Handle production incidents in an effective manner and provide quick turnaround to customers.Communicate adequately with customers to keep them informed on the status of their tickets at all times.Coordinate with internal stakeholders such as QE, Product Management, Infrastructure support and release management teams to deliver solutions to customer requirements.Work as a team player to contribute to the overall operational success of the team.Document all the customer interactions and technical investigations in the ticketing system at all times.Represent team in audit reviews, change advisory calls, and business continuity programs such as Disaster Recovery exercises.Execute IT application support activities. Envision and support adherence to best practices and standards.Responding promptly to application alerts and issues.Troubleshooting Applications / Infrastructure issues within benchmarked SLAs.Responsible to report production impact details and being able to elaborate to the management.Adhere to standards and processes for incident resolution.Maintain production support run books for each application.Analyze and drive to RCA (Root Cause Analysis).Assist in testing and monitoring systems changes implemented.Ensure compliance with Client policies and procedures.Provide appropriate status updates and track assignments on a routine basis.Responsibilities for identifying defective behavior within supported applications and working with the appropriate development team to identify the root cause and communicate with end-users on the delivered solution.Requirements and skills :BE/B. Tech graduate in Computer Science, Computer Engineering, or other Engineering streams.Experience, primarily in Angular JS, Node Js, Oracle, and/or MS/SQL.Experience working with J2EE Application Servers (preferably Tomcat).Experience in resolving complex technical issues in a Windows/Linux/Java/MySQL-based platform.

Technical Experience: Proven work experience as a Technical SupportEngineer, Desktop Support Engineer, IT HelpDesk Technician or similar role Hands-on experience with Windows Desktop &Server + Linux OS environments Hands-on experience with working on Firewalls &VPN Configuration Hands-on experience with working on VMwareVirtualized Environments Good understanding of computer systems, mobiledevices and other tech products Ability to diagnose and troubleshoot basictechnical issues Familiarity with remote desktop applications andhelp desk software Excellent problem-solving and communicationskills Ability to provide step-by-step technical help, bothwritten and verbal BS degree in Information Technology, ComputerScience or relevant field Additional certification in Microsoft, Linux,Fortinet, SonicWALL, VMware or similartechnologies is a plus Significant experience managing web servers, ftpservers, mail servers. name servers Primary experience with Microsoft WinServer2003 / 2008 greatly preferred Significant experience with IIS (preferred) oralternatively Apache; key protocols (ftp, smtp;rdp, http; https; tcp/ip; etc.); remote hardwareadministration (stats; backup; real-timemonitoring); cron jobs; mime types (varied); DNS Experience with server performance issues,including load splitting/balancing, performancetuning, SCSI/RAID/SATA, and networkconnectivity. Knowledge of security issues, web administration,parallel and mirror sites; user per missioningschemes all in a Microsoft server environmentpreferred. Familiarity with database administration MSSQL/ MySQL 2+ years working professionally in a comparableposition and/or significant record of relatedacademic accomplishment.Skills the ability to think logically; a good memory of how software and operatingsystems work; excellent listening and questioning skills,combined with the ability to interact confidentlywith clients to establish what the problem

-Be able to Prioritize tasks, communicate well and understand what Clients are saying-Providing support in the form of procedural documentation-Testing and evaluating new technologies-Following up with clients to ensure the problem is resolved