Application Support Engineer Job Vacancies in Bangalore

Job Openings for 3 Application Support Engineer Jobs with minimum 1 Year Experience in Bangalore, having Educational qualification of Bachelor Degree Or Any Master Degree with Good knowledge in Technical Support, Application Support, App Support, IT Support, Mobile Application Developer, Technical Skills, Software Support, Tool Maintenance etc.

Software EngineerReports To: Lead Software Architect / Engineering ManagerJob RoleDesign, develop, test, and maintain software systems and applications that support business operations, product innovation, and digital infrastructure. Collaborate with cross-functional teams to deliver scalable, secure, and high-performance solutions.Key Responsibilities- Write clean, efficient, and well-documented code- Develop and maintain software applications and tools- Perform debugging, testing, and optimization for performance- Collaborate with product managers, designers, and engineers- Integrate APIs, databases, and third-party services- Stay updated with emerging technologies and frameworksQualifications & Skills- Bachelors degree in Computer Science, Engineering, or related field- Proficiency in languages like Python, Java, C++, or JavaScript- Experience with software development lifecycle (SDLC)- Strong problem-solving and analytical skills- Familiarity with version control (e.g., Git), CI/CD, and Agile methodologies

Have Passion and dedication for QA and support work (This is not a development role) Be able to quickly learn our product and understand end to end features and functionalities of the product. Perform functional, security, performance, and manual software testing on web and mobile applications. Be able to help our clients to install, set and configure the product for our new clients. Be able to help configure settings to our new and existing clients Be able to talk to our clients, understand their requirements/issues and be able to resolve the same for them. Be able to work with our development Engineers and effectively communicate the client issues/problems to the engineers and seek their help to resolve the same. Be able to effectively take back the solution to the clients and help them in resolving the issue by clearly explaining the solution. Perform necessary escalations to Senior management in cases where client is not satisfied with the solutions and work with Engineers and Senior management team to resolve the client issues. Interact with the clients and be the first line of communication for any problem that is discovered. Be able to Manage, classify, and respond to Client tickets with quick turnaround. Be able to directly communicate with the client to find out the nature of the issued problem. Establish the root causes of application errors, and escalating serious concerns. Maintain good client relations. Be able to give training to the end user. Interact with software development engineers to effectively troubleshoot problems discovered during the testing process. This document is strictly confidential Qualifications: Degree in the field of IT (BCA / B.Sc. IT/ BTech / MCA/ MTech) 1+ years of experience in QA and support Knowledge of the Software Development Process

MPOS OR CPOS Application support engineerProvide day-to-day support for Microsoft Dynamics 365 applications, including Finance and Operations, Customer Engagement, and related modules.Respond to user queries and issues promptly, ensuring timely resolution within agreed SLAs.Diagnose and troubleshoot technical issues related to D365 functionalities, integrations, and customizations.Collaborate with business analysts and developers to understand business requirements and translate them into technical solutions within D365.Perform application configuration, customization, and system testing as needed.Implement system upgrades, patches, and enhancements in coordination with IT operations and development teams.Create and maintain technical documentation, including system procedures, configurations, and troubleshooting guides.Train end-users on new functionalities and provide ongoing support and guidance.Participate in project planning and deployment activities related to D365 implementations and enhancements.Stay updated with Microsoft Dynamics 365 updates, features, and best practices to optimize system performance and user experience.Required Skills and Qualifications:Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience).Proven experience as a Microsoft Dynamics 365 Application Support Engineer or similar role.Strong understanding of Microsoft Dynamics 365 modules, configurations, and integrations.Hands-on experience with D365 Finance and Operations, Customer Engagement (CRM), Power Platform (Power BI, Power Automate), and Azure services.Ability to troubleshoot and resolve technical issues independently and collaboratively.Excellent communication skills with the ability to interact effectively with technical and non-technical stakeholders.Strong analytical and problem-solving skills with attention to detail.Experience in documenting technical solutions and procedures.Relevant Microsoft cert

ResponsibilitiesTake ownership of customer issues reported and see problems through to resolution.Research, identify, troubleshoot, and identify solutions to resolve customer issues.Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Provide prompt and accurate feedback to customers.Ensure proper recording and closure of all issues.Prepare accurate and timely reports.Document knowledge in the form of knowledge base tech notes and articles.Follow the SLA for issues with respect to the severity.Requirements1-2 years of experience as an Application Support EngineerStrong problem-solving skillsExcellent client-facing skillsAbility to prioritize tasks based on urgency and importance.Motivation to learn new skills and technologies.Should have Good knowledge in SQL , LinuxCritical thinker and problem-solving skillsGood interpersonal and communication skills.

Application support engineerResponsibilitiesBusiness and system requirements fully understoodImplementations related to incidents, changes and/or service requestsManagement of incidents, problems, minor changes and/or service requestsSLA adherence and managementRoot cause analysisUnderstand (and grow understanding) of business and systemsTroubleshooting and debugging of technical solutionsOperational coordination from a technical support perspectiveKnowledge sharing with team members (in the form of advice and documentation)To drive enhancement of operational procedures.Requirements:Oracle PL/SQL coding experienceVB.Net or C# coding experience, which would be advantageousTechnical skills within reporting tools such as SSRSProfessional and customer service orientationWork within a team to achieve common goalsWorking Knowledge of IT Hardware and SoftwareUnderstanding of Structured Query Language (SQL)Working experience of Retail Merchandise Systems and knowledge of other programming scriptinglanguages is an advantage.

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.

Urgent Hiring Application Support EngineerCompany : AccentureSalary : 25KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

SAP ABAP, Linux admin, Oracle dba,UNIX * Experience: 2 - 4 Years* 5 days working* Timings: Rotational shift* Location: Bangalore, Hyderabad, Chennai, Pune (WFO)* CTC : Upto 6LPA* Both way cab facility available

Responsibilities To provide level 2 technical assistance related to integrations and automation solutions. Should have good knowledge of products, automation, and integrations tailor-made for the customer. Ability to handle escalations reported by other teams or customers. Should maintain quality and adhere to SLA, process & security policies. Collaborate with other operational and development teams during triage and resolution of operational issues. Adhere to the incident management procedure based on the severity. Capturing detailed documentation on the reported incident, communicating to respective stakeholders Should take ownership of reported incident Should follow the change management process in implementing any changes reported from incidents. Requirements Ambitious, Tech support expert with any Bachelor's Degree A minimum of 3 years of experience in product support, especially software applications/integration. Good customer service skills, including communication (verbal and written), active listening, and interpersonal skills. Excellent problem-solving ability, troubleshooting, and critical thinking skills Good understanding of software applications, especially web-based applications and related technology. Knowledge and understanding of cloud integration. Hands-on experience would be an added advantage. Good understanding of API and Web Services Good understanding of any SQL Server and/or Oracle database management systems Ability to work on complex scenarios with time limits and available resources Comfortably handle multiple tasks/projects simultaneously and effectively work as an individual and as part of a team Experience and willingness to work in a 24/7 support environmentShift timings 6:00 AM to 3:00 PM IST 2:00 PM to 11:00 PM IST 6:00 PM to 3:00 AM IST 9:30 PM to 6:30 AM IST The shift would be assigned based on a rotational basis including the weekly time off. The 6th working day

Candidate should have Application/Production support Knowledge, and having experience in java, and candidate should have no gaps or half of their experience gaps are accepted.

Customer Support & interactions Collect the Data Quote to customer Validate Customer requirements Please the Order internally Update the StockRequest the stockRental Support Software support resolve the issue

Job DescriptionThe Application Engineer is a customer facing role, providing pre-sales and post sales technical and functional support to prospective customers. The candidate should be able to effectively communicate Mentor Graphics PCB product capabilities and the benefits of the solutions through presentations and advanced demonstrations.Conduct discovery and requirements gathering sessions to analyze and understand customer needs, workflows and technical requirements. Troubleshoot customer technical problems, analyse customer product development processes and create sample documents, application sample designs and applications for qualified customer prospects.Develop and/or collate sample documents, applications and other sales enablement materials for use by sales and marketing teams. Provide technical support in sales presentations and product demonstrations. Collaborate with sales and services teams to specify, recommend and architect comprehensive customer solutions. Participate in and support the sales proposal process, including software and services elements.Qualification : BE or B.Tech. ( E&C/ E&E / Instrumentation)Skills/ Experience: experience on tools like PADS, Hyperlynx, Altium, Allegro etc Good Technical knowledge on PCB/ SI/EMC Exposure to board design and verification would be an added advantage Experience in product positioning Good communication skills Self-starter/ learnerResponsibilities: Discussing customer's needs and identifying suitable product mix Conduct presentation on products/concepts Providing Pre and Post product support Conducting / Initiating Product seminars and conferences Deliver demo and technical presentation Resolve customer's critical technical problemsSoft Skills: Excellence in teamwork. Possess conceptual, analytical and presentation skills. Creative, dynamic & confident. Should be an initiator Able to work under pressure. Should be able to work under different cultures.

To install and configure the LUCID suite of software solutions for hotels and restaurants. 2. Train end users in proper usage of the software. 3. Provide post implementation support on software for end users.

Essential Duties: Leading and mentoring the Technical Support Team, performing scheduled staff reviews, communicating and adhering to new procedures, policies and goals. Oversee the day-to-day operations of the Technical Support Team Act as a senior agent who will drive customer satisfaction through customer support Monitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures. Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services. Working effectively with other teams implementing strategies to increase profitability, productivity and overall client experience. Auditing customer accounts to ensure accuracy of information. Handling escalated issues from customers. Level I & II support for inbound tickets, email, phone & remote based technical support for on-site and remote employees Jira tech tickets resolution support & other duties as and when required Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels Dynamic, energetic, motivated, positive outlook Skilled in a computerized work environment utilizing Microsoft Office, specifically Word and Excel Ability to work with minimal supervision Team player with good interpersonal skills Good understanding of Web & Mobile Applications, Cloud Technologies Able to communicate with developers and handle bug fixes with priorities Be the point of contact when it comes to technical escalations Record and track team SLAs and workflows Provide support where needed for both internal and external customers. Monitor team performance and report on metricsMinimum Qualifications: Bachelor Degree or College Diploma in a relevant field preferred 5+ years of experience in a Technical Support role Previous experience in a leadership or management role, preferably in the IT sector.

Responsibilities:1. Research and identify solutions to software and hardware issues.2. Diagnose and troubleshoot technical issues, including account setup and network configuration.3. Ask customers targeted questions to quickly understand the root of the problem.4. Track computer system issues through to resolution, within agreed time limits. 5. Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue. 6. Properly escalate unresolved issues to appropriate internal teams (e.g., software developers). 7. Provide prompt and accurate feedback to customers. 8. Refer to internal database or external resources to provide accurate tech solutions. 9. Ensure all issues are properly logged. 10. Prioritize and manage several open issues at one time. 11. Follow up with clients to ensure their IT systems are fully functional after troubleshooting. 12. Prepare accurate and timely reports. 13. Document technical knowledge in the form of notes and manuals. 14. Maintain jovial relationships with clients. 15. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Suitable & interested!! Kindly drop your CV mentioning the position Technical support Engineer in the subject line on jobs@telesoftlabs..com

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring