Service Sales Jobs

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

Team Supervision: Build work schedules, train new hires, and coach employees to meet high service standards.Guest Relations: Welcome VIP guests, answer questions, and solve complaints quickly and professionally.Department Coordination: Work closely with housekeeping, maintenance, and other teams to make sure guest requests run smoothly.Administrative Tasks: Monitor front desk operations, manage cash flow or billing, and keep accurate daily logsHR RINKY-8721023842

We are seeking an E-commerce Executive to join our team in Mumbai. The ideal candidate will have 3 to 8 years of experience in the e-commerce sector and hold at least a 12th-grade education. This full-time position requires working from the office.nnKey Responsibilities:nn1. Manage Online Listings: The E-commerce Executive will be responsible for creating and maintaining product listings on various e-commerce platforms, ensuring accurate descriptions and images.nn2. Inventory Management: This role involves monitoring stock levels, placing orders for replenishment, and coordinating with suppliers to avoid stockouts.nn3. Order Processing: The Executive will handle order processing from receipt to shipment, ensuring timely delivery and customer satisfaction.nn4. Customer Service: Interacting with customers to address inquiries and resolve issues effectively will be a key duty, helping to improve overall customer experience.nn5. Performance Analysis: The candidate will analyze sales data and website traffic to identify trends and recommend strategies for improving performance.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills, both verbal and written, and have a keen eye for detail. Proficiency in using e-commerce platforms and familiarity with digital marketing concepts is essential. The ability to work well under pressure and collaborate within a team is expected. A proactive attitude towards problem-solving and a commitment to achieving targets will greatly contribute to success in this role.

We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

K9HR SOlUTIONS, Bansi Vanpariya (HR Manager - Mo. No. 90999 71251 Email ID : hr06@k9hr.com) is looking for Service Engineer to install, maintain, troubleshoot, and repair equipment and technical systems. The candidate will handle customer service calls, identify technical issues, perform preventive maintenance, provide on-site technical support, and ensure equipment operates efficiently. The role also involves preparing service reports, coordinating with customers and internal teams, and maintaining proper service records.

SHARE YOUR RESUME 8282965559nAs an Airline Customer Service Representative in Bhadrak, India, you will play a vital role in assisting passengers with their travel needs. You will provide support and help ensure a smooth and pleasant experience for customers.nnKey Responsibilities:nn- Help Passengers: You will assist passengers with their inquiries, including flight schedules, ticket bookings, and luggage issues, ensuring they receive accurate and timely information.n n- Handle Complaints: Address any customer complaints or concerns professionally and efficiently, working to resolve issues to enhance customer satisfaction.nn- Verify Travel Documents: Ensure that all required travel documents, such as identification and tickets, are correct before the boarding process.nn- Use Computer Systems: Operate computer systems to manage bookings, check-in procedures, and update passenger information as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education and have a strong desire to learn. Good communication skills in English and the local language are essential to interact effectively with passengers. A friendly and approachable attitude is crucial, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for using airline systems efficiently. Lastly, a willingness to work from the office in a full-time capacity is required for this role.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

We are looking for a Hotel General Manager in Jorhat, Assam. This role is perfect for freshers who are ready to lead and manage a hotel environment. You'll be responsible for ensuring guests have an enjoyable stay and that all operations run smoothly.Key Responsibilities:1. Oversee daily operations: Manage all aspects of hotel operations, from front desk to housekeeping, ensuring efficient services and a positive guest experience.2. Staff management: Recruit, train, and lead hotel staff, creating a motivated and effective team that delivers exceptional service.3. Financial management: Monitor budgets and expenses, ensuring financial targets are met while maintaining high-quality services.4. Customer service: Address guest inquiries and complaints promptly, aiming to resolve issues and enhance customer satisfaction.5. Strategy development: Create and implement marketing strategies to attract guests and increase occupancy rates.Required Skills and Expectations:The ideal candidate should have strong leadership skills and be a good communicator. A keen eye for detail is important to maintain high standards throughout the hotel. You should be enthusiastic, able to deal with pressure, and ready to work in a fast-paced environment. Demonstrating problem-solving abilities and a genuine passion for hospitality will be essential for success in this role. A high school diploma is required, and a willingness to learn and grow within the hotel industry is essential for freshers.

A Bancassurance Sales Manager drives insurance product sales through banking partner networks by managing partner relationships, hitting revenue targets, and training bank staff. Role OverviewBancassurance involves selling insurance policies life insurance through a partner banks branch network. As a Sales Manager, you act as the bridge between the insurance company and the partner bank. Key Responsibilities Relationship Management: Build strong, daily working bonds with bank branch managers, tellers, and relationship officers to promote insurance offerings. Sales Target Achievement: Drive cross-selling and up-selling of insurance policies to the banks existing and walk-in customer base to meet monthly and annual business goals. Staff Training: Train bank employees on insurance products, sales pitches, and regulatory guidelines so they can confidently recommend policies. Lead Conversion: Assist bank staff in closing high-value sales, conducting joint client meetings, and processing customer leads efficiently. Operations and Service Support: Coordinate with internal operations teams to ensure smooth policy issuance, renewals, and claims registration for bank clients. Requirements and Qualifications Education: A bachelor's degree in any discipline (an MBA in marketing or finance is often preferred). Experience: 1 to 6 years of proven experience in Life Insurance) sales, specifically in bancassurance or life insurance. Skills: Strong communication, negotiation, interpersonal abilities, and comfort working toward strict sales metrics.