Service Sales Job Vacancies in Chandigarh

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

We are seeking an enthusiastic Airline Customer Service Representative in Chandigarh. This role is ideal for individuals who are passionate about assisting travelers and ensuring a pleasant journey. As a Customer Service Representative, your key responsibilities will include assisting passengers with ticket bookings, changes, and cancellations. You will provide information about flight schedules, check-in procedures, and baggage policies, ensuring customers have all the details they need for a smooth journey. Handling customer inquiries and complaints effectively will also be part of your role, where you will listen carefully and provide solutions to ensure customer satisfaction.To excel in this position, you must have excellent communication skills, both in Hindi and English, to interact with a diverse range of passengers. Strong problem-solving abilities are essential for addressing customer issues effectively. You should be friendly and approachable, providing a positive experience for every traveler. Candidates need to be comfortable working in a fast-paced environment and should be able to multitask efficiently. A willingness to learn and adapt is crucial, especially if you have little to no prior experience in customer service. Attention to detail and the ability to stay calm under pressure will help you succeed in this role. We look forward to meeting individuals who are eager to make a difference in the travel experience of our customers.

As a Hotel Manager, your responsibilities will include overseeing all aspects of the hotel operations to ensure a seamless and memorable guest experience. You will be responsible for managing the housekeeping staff, waiters, waitresses, room service team, commis chefs, cooks, front desk agents, sales team, PR executives, bell boys, and captains.Your skills should include strong leadership and management abilities, excellent communication skills, attention to detail, problem-solving skills.

As a Reservation Staff member in Chandigarh, you will play a crucial role in managing customer bookings and providing excellent service. This position is ideal for individuals looking to start their careers in the hospitality industry. Key Responsibilities:- Manage Bookings: You will handle incoming reservation requests by phone, email, or in person, ensuring accurate information is recorded and processed. - Customer Service: Deliver friendly and professional service to customers, answering questions and resolving issues promptly to enhance their experience. - Maintain Records: Keep detailed records of all reservations and transactions to ensure proper documentation and easy access for future reference. - Coordination with Other Departments: Collaborate with other staff members to ensure smooth operations and to communicate any special customer requirements or changes in reservations.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and a passion for working with people. Good communication skills in English and Hindi are essential for interacting effectively with customers. Basic computer knowledge, including familiarity with reservation systems and Microsoft Office, is expected. Attention to detail and the ability to work under pressure are important, as you may need to manage multiple reservations simultaneously. A positive attitude and a willingness to learn will make you a valuable addition to the team.

We are looking for dedicated Airport Staff to join our team in Chandigarh. This role is ideal for individuals who enjoy working in a fast-paced environment and are eager to support travelers and airport operations.Key Responsibilities:1. Customer Assistance: Provide friendly and efficient service to passengers, helping them with check-in, boarding, and baggage inquiries.2. Safety Compliance: Ensure compliance with security protocols and regulations, assisting in the safe operation of the airport.3. Information Desk Support: Assist travelers by providing them with information regarding flights, airport facilities, and services available.4. Baggage Handling: Help manage luggage processing and ensure all bags are accounted for during arrival and departure.5. Team Collaboration: Work closely with fellow staff members and other departments, ensuring smooth airport operations and maintaining a welcoming environment.Required Skills and Expectations:Candidates must possess a minimum education of 12th grade with a willingness to learn and grow within the aviation industry. Strong communication skills are essential to effectively assist passengers. Attention to detail and the ability to remain calm under pressure are important for handling various situations that may arise at the airport. A positive attitude and a team-oriented approach are crucial, as you will be working with diverse individuals daily. Candidates with prior experience in customer service or a related field will be given preference, but all enthusiastic applicants are encouraged to apply.

We are seeking dedicated Hotel Staff in Chandigarh to provide excellent service and ensure a comfortable experience for our guests. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum of a 12th-grade education.Key responsibilities include:1. Guest Assistance: Welcome guests warmly and attend to their needs during check-in and check-out, ensuring a smooth check-in experience.2. Room Preparation: Help in maintaining cleanliness in guest rooms and common areas, ensuring a welcoming environment for all visitors.3. Service Delivery: Assist in serving food and beverages in dining areas, ensuring prompt service that meets guests