Service Sales Job Vacancies in Mumbai

We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.

We are seeking a dedicated Relationship Officer to join our team in Ghatkopar, Mumbai. This role is essential for building and maintaining positive relationships with clients, ensuring they have a satisfying experience.Key Responsibilities:1. **Client Interaction**: Engage with clients regularly to understand their needs and provide tailored solutions, enhancing customer satisfaction and loyalty.2. **Relationship Building**: Foster strong relationships by maintaining regular communication, addressing concerns, and offering support, which promotes trust and long-term partnerships.3. **Data Management**: Keep accurate records of client interactions and feedback to identify trends, enabling us to improve service offerings continually.4. **Sales Support**: Assist in identifying upsell and cross-sell opportunities that can benefit clients while driving business growth.5. **Reporting**: Prepare reports on client interactions and suggestions for improvements, which will help in strategic decision-making.Required Skills and Expectations:The ideal candidate will have 1 to 3 years of experience in customer service or a related field. A minimum of a 12th-grade education is required, and candidates must be male due to specific team dynamics. Effective communication skills are crucial, along with a friendly demeanor to connect well with clients. Candidates should be proactive, detail-oriented, and able to work independently as well as part of a team. Willingness to learn and adapt in a fast-paced environment is essential for success in this position

As a Field Engineer, you will play a crucial role in supporting various projects in the field. Your primary responsibilities will include:- **Installation and Maintenance**: You will be responsible for installing equipment and systems at client sites, ensuring everything is set up correctly for optimal performance.- **Troubleshooting**: When issues arise, you will identify problems and provide effective solutions, ensuring minimal disruption to client operations.- **Field Surveys**: You will conduct surveys at project locations to gather necessary data, helping to design and implement effective engineering solutions.- **Client Interaction**: You will communicate with clients to understand their needs and provide updates on project statuses, building strong professional relationships.- **Documentation**: You will maintain accurate records of work performed, including installation procedures, maintenance reports, and equipment inventories.To be successful in this role, you should have an I.T.I. certification, with 0-2 years of experience in a related field. A practical understanding of engineering principles and strong problem-solving skills are essential. You should be comfortable working in various environments and possess good communication skills to interact effectively with clients and team members. Attention to detail and the ability to work independently as well as part of a team are also crucial for ensuring high-quality service delivery.

Pay: 16,000.00 - 32,000.00 per monthJob description:Shift Structure and Timings:Morning: 10:30AM - 7:30PMAfternoon: 12:30PM - 9:30PMSalary Structure : Fixed + IncentivesWe are seeking proactive and customer-oriented Frontline Sales Executives with around 1 year of retail or sales experience. The role involves driving in-store sales, delivering excellent customer service, and contributing to store performance through effective product demonstration and customer engagement.Key Responsibilities:Engage walk-in customers and understand their needs through effective questioningRecommend and sell appropriate consumer electronics and appliancesDeliver compelling product demonstrations to enhance customer experienceAchieve individual sales targets and contribute to store revenue goalsUpsell and cross-sell accessories, add-ons, and protection plansMaintain visual merchandising standards and ensure product availabilityHandle basic customer queries, objections, and after-sales coordinationStay updated on product features, pricing, and ongoing promotionsSupport billing and store operations as requiredKey Requirements:Minimum 1 year of experience in retail sales / frontline sales / customer-facing rolesGraduate or Diploma holder (preferred)Strong communication and interpersonal skillsBasic understanding of sales techniques and customer engagementInterest in consumer electronics and retail environmentWillingness to work in shifts, weekends, and holidaysKey Skills:Customer Handling & EngagementSales Closing SkillsUpselling & Cross-SellingProduct KnowledgeCommunication & Interpersonal SkillsProblem Solving

Clinical Application Specialist:-The candidate should have relevant work experience of 4-5 years with a minimum of 1-2 years inthe same domain, i.e. from the ophthalmic industry.Experience in handling various ophthalmic equipment such as Ophthalmic Biometers, Imaging systems, FieldAnalyzers, and Electrophysiology equipment will be an added advantage.He/she will be responsible for handling clinical applications of advanced medical electronics, surgical equipment,and instruments.

We are looking for a dynamic and motivated Sales and Service Engineer to manage sales , servicing , and customer support for tablet tooling ( punches and dies ) used in pharmaceutical tablet compression . Develop and manage sales of tablet tooling ( punches , dies and accessories ) . Identify new business opportunities in pharmaceutical , nutraceutical , and allied industries . Maintain strong relationships with existing clients and generate repeat business . Conduct product presentations and technical discussions with customers .Key Responsibilities :1.) Service & Support : Perform on-site installation , commissioning , troubleshooting , and repairs of machinery or products2.) Preventive Maintenance : Conduct scheduled inspections and maintenance to ensure equipment reliability3.) Technical Sales Support : Prepare and deliver product presentations , demonstrations , and technical proposals to clients4.) Customer Relationship Management ( CRM ) : Build rapport with clients , address technical queries promptly , and identify opportunities for after sales-service upgrades5.) Reporting : Prepare accurate service reports , log repairs , and maintain documentation on customer accounts6.) Competitor Analysis : Research and report on competitor products to help customize solutions for clientsEducation : Any Diploma or Bachelor's degree holder preferred ( Mechanical )Experience Required : 1-2 yearsIndustry Preferred : Pharmaceutical industry background would be given preferencePackage Offered : Competitive Salary + Travelling Allowance

Urgent Hiring for Service EngineerLower Parel East Mumbai Min 4 to 6 yrs experience Salary : 40k to 60k Skills and Qualifications:

Were Hiring: Sr. Executive - Inside Sales / Tele sales-- Location: Mumbai-- Type: Full-time-- Openings: 1-- Experience: 2+ Years-- Salary: 20,000 - 30,000-- Job Responsibilities:Proactively call qualified leads to pitch diagnostic services, secure patient orders, andprocess diagnostic test bookings efficiently.Contact patients on the scheduled date of sample collection to confirm appointments,provide necessary instructions, and ensure smooth execution.Conduct monthly/periodic follow-ups with past customers due for repeat tests (e.g., LFT orother diagnostics), educate them on the benefits, and generate repeat orders to driveretention and revenue growth.

We are looking for an experienced Sales Executive with 5+ years of proven success in Software Services sales who can drive new business growth and build long-term client partnerships. What Youll Do Drive new business development and lead generation Leverage your industry network and connections to create qualified opportunities Manage the complete sales cycle from prospecting to deal closure Build strong relationships with CXOs, decision makers, and enterprise clients Consistently achieve and exceed revenue targets What Were Looking For 5+ years experience in Software / IT Services sales Strong network and ability to generate qualified leads Demonstrated track record of winning and closing deals Excellent communication, negotiation, and client engagement skills

We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.

About DoodleGenieDoodleGenie is a fast-growing digital marketing agency based in Mumbai, helping brands across India scale through SEO, social media marketing, performance marketing, and creative digital solutions. We work with businesses across multiple industries and focus on delivering measurable growth and ROI.Key ResponsibilitiesIdentify and generate new business opportunities through LinkedIn, cold calling, email outreach, and networkingPitch digital marketing services including SEO, Social Media Marketing, PPC, Website Development, and Performance MarketingHandle end-to-end sales cycle: lead generation, client meetings, proposal sharing, negotiation, and closureBuild and maintain strong client relationships for repeat business and referralsAchieve monthly and quarterly sales targetsCoordinate with internal marketing and delivery teams for smooth onboardingMaintain accurate sales records in CRM or tracking sheetsAttend client meetings (virtual or in-person) when requiredRequired SkillsStrong communication and presentation skillsExperience in selling digital marketing services preferredGood understanding of SEO, social media, and digital marketing servicesStrong negotiation and closing skillsSelf-motivated, target-driven, and result-orientedExperience with LinkedIn lead generation is a plusPreferred Candidate ProfileExperience in a digital marketing agency is highly preferredProven track record of achieving sales targetsMumbai-based candidates preferred

Key Responsibilities1. Provide administrative and operational support to the sales team2. Coordinate sales orders, quotations, invoices, and deliveries3. Maintain accurate customer and sales data in CRM systems4. Prepare sales reports, presentations, and documentation5. Act as a liaison between customers, sales representatives, and internal departments6. Handle customer inquiries and follow up on orders and payments7. Assist in tracking sales performance and meeting targets8. Schedule meetings, follow-ups, and sales activities9. Ensure compliance with company sales procedures and policiesRequirements & Qualifications1. 13 years of experience in sales coordination or sales support2. Strong organizational and multitasking skills3. Excellent communication and interpersonal abilities4. Proficiency in MS Office (Excel, Word, PowerPoint)5. Experience with CRM software is an advantage6. Ability to work independently and in a team environment

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

Customer Service Voice Process, Sales, Banking, Insurance.

Minimum 13 years experience in footwear / retail / wholesale storeGood communication skills in Hindi & basic English (Marathi preferred)Basic knowledge of billing software / POS / ExcelUnderstanding of footwear sizes, varieties, and materialsHonest, responsible, and customer-focused attitude

Key Responsibilities:1. Respond to customer queries and resolve issues in a timely manner.- The Customer Support Executive will be responsible for addressing customer inquiries via phone, email, or chat and finding solutions to their problems efficiently.2. Provide product information and assistance to customers.- It is crucial for the Customer Support Executive to have a good understanding of the company's products and services in order to effectively communicate this information to customers seeking assistance.3. Maintain customer records and follow up on unresolved issues.- The candidate will need to keep accurate records of customer interactions and ensure that any unresolved issues are followed up on until they are resolved satisfactorily.4. Collaborate with other teams to improve overall customer satisfaction.- The Customer Support Executive may need to work with other departments such as Sales or Product Development to address recurring customer problems and enhance the overall customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers.- Strong problem-solving abilities to quickly assess and resolve customer issues.- Ability to work well in a fast-paced environment and manage multiple tasks simultaneously.- Knowledge of basic computer applications and CRM software to maintain customer records accurately.- Customer-oriented approach with a focus on providing high-quality service and support to customers.

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred

1. Preparation of long-term & short-term business plans for revenue generation.2. Identify and connect with prospective corporate anchors (large buyers/suppliers).3. Find out details of FMCG / FMEG / any other industry Distributors /Dealers and brief them about lending products.4. Support onboarding of anchors by assisting with proposals, meetings, and internal coordination. Sign service agreements with distributors.5. Help map distributor ecosystems for downstream financing opportunities and daily visits to existing distributors.6. The candidate will look after the Repayment collection part of distributor.7. Candidate will play role of mentors for their own distributors and help in their application process.8. Work cross-functionally with credit, legal, and operations team to drive seamless execution.9. Inventing new business strategies followed by their execution for the growth of the company.10. Co-ordination with head office /Central Office for all distributor related activity.11. Maintain lead data, support sales pipeline management and monthly sales report submission

About us:We are 70+ member strong agri-tech startup, trying to build breakthrough technology productsfor the backbone of this country - the farmers. We have the backing of the giant - Mahindra &Mahindra, who is our strategic investor and have backed us through a recent Series C investment.Our Flagship Product is the Krishe Smart kit (Also known as Simha Kit), which is an IoT-based offeringfor tractor owners, more specifically the Rental Entrepreneurs (RE) who rent out their tractor as ameans to earn income. Over the last 2 years, we have created a 20,000+ strong user base which isthe biggest Agri-telematics deployment in India. Responsibilities: Familiarize yourself with our product and service offerings to provide accurate information tocustomers. Initiate recharge sales by contacting existing customers via phone and promoting thebenefits of our recharge services. Listen attentively to customers, understand their concerns, and provide appropriatesolutions or escalate to the relevant department for further assistance. Achieve monthly and daily Recharge sales targets to contribute to the team's overall success. Maintain accurate records of customer interactions and update the customer databaseaccordingly. Stay updated with industry trends, competitor offerings, and market dynamics to effectivelyaddress customer inquiries and concerns. Collaborate with other team members and departments to ensure a seamless customerexperience.Requirements and skills Fluency in Hindi, Marathi, Kannada, and Telugu (both verbal and written) to effectivelycommunicate with customers. Proven experience in sales, preferably in a customer service or call center environment. Strong communication skills, with the ability to listen actively and provide clear and conciseinformation to customers. Excellent problem-solving skills to address customer issues and find suitable resolutions. Ability to work in a target-driven environment and meet monthly and daily Recharge salesgoals. Strong organizational skills to maintain accurate customer records and handle multiple tasksefficiently. Flexibility to adapt to changing business needs and work schedules. Positive attitude, self-motivated, and a team player.

As a Service Engineer, you will be responsible for ensuring that our products are properly installed and maintained for optimal performance. You will work on-site in Mumbai, addressing customer needs and maintaining high standards of service.**Key Responsibilities:**- **Installation of Equipment:** You will set up and install machinery at customer locations, ensuring that systems are operational and meet safety standards.- **Maintenance and Repair:** You will perform routine maintenance and emergency repairs on equipment to minimize downtime and enhance performance.- **Technical Support:** You will provide technical assistance to clients, addressing any issues or concerns they may have with the equipment.- **Documentation:** You will maintain accurate records of service requests, visits, and customer feedback to ensure a clear communication flow and follow-up actions.- **Training Customers:** You will educate customers on the proper use and maintenance of their equipment, ensuring they understand all features and functionalities.**Required Skills and Expectations:**- **Technical Knowledge:** A solid understanding of machinery and basic mechanical engineering principles is essential for troubleshooting and repairs.- **Problem-Solving Skills:** You should possess strong analytical skills to assess issues quickly and determine effective solutions.- **Communication Skills:** Clear communication is vital, both when interacting with clients and when documenting service reports.- **Team Collaboration:** You should be able to work well with colleagues and other departments to enhance service delivery.- **Flexibility:** A willingness to adapt to changing work environments and customer needs is essential for this role. Candidates with 0 to 3 years of experience and an I.T.I. qualification are encouraged to apply.