this is a full-time on-site role for an operations manager at suite 16 studio apartments, located in gurugram.
qualifications
• bachelor’s degree in business management or a related field, and minimum of 2 - 5 years of relevant experience in hospitality industry
• experience in operations management, including overseeing staff, analyzing and improving processes, and managing budgets and resources
• strong leadership, communication, and problem-solving skills
• excellent organizational and time-management skills, with the ability to prioritize tasks and delegate responsibilities effectively
• experience with customer service and conflict resolution
• knowledge of regulations and compliance requirements related to the hospitality industry
• proficiency in microsoft office and other relevant software systems
• positive attitude, strong work ethic, and willingness to learn and adapt in a fast-paced environment
duties & responsibilities:
• evaluate and decide the need of personnel in the department.
• participate in the selection of front office personnel.
• train and update staff skills
• schedule the staff duties.
• supervise and help workloads during shifts.
• evaluate the job performance of each front office employee
• maintain working relationships and communicate with all departments
• maintain master key control
• check room status
• resolve guest problems quickly, efficiently and courteously
• update and monitor group information and requirements.
• review credit limit report
• enforce all cash-handling, other modes of payment and credit policies.
location:- sector 52, gurgaon, haryana
job type:- full time
salary:- 20,000 – 30,000 / month
Experience
2 - 8 Years
No. of Openings
1
Education
Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
Operations Manager
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office