This is a full-time on-site role for an Operations Manager at Suite 16 Studio Apartments, located in Gurugram.
Qualifications
Bachelors degree in Business Management or a related field, and Minimum of 2 - 5 years of relevant experience in hospitality industry
Experience in operations management, including overseeing staff, analyzing and improving processes, and managing budgets and resources
Strong leadership, communication, and problem-solving skills
Excellent organizational and time-management skills, with the ability to prioritize tasks and delegate responsibilities effectively
Experience with customer service and conflict resolution
Knowledge of regulations and compliance requirements related to the hospitality industry
Proficiency in Microsoft Office and other relevant software systems
Positive attitude, strong work ethic, and willingness to learn and adapt in a fast-paced environment
Duties & Responsibilities:
Evaluate and decide the need of personnel in the department.
Participate in the selection of front office personnel.
Train and update staff skills
Schedule the staff duties.
Supervise and help workloads during shifts.
Evaluate the job performance of each front office employee
Maintain working relationships and communicate with all departments
Maintain master key control
Check room status
Resolve guest problems quickly, efficiently and courteously
Update and monitor group information and requirements.
Review credit limit report
Enforce all cash-handling, other modes of payment and credit policies.
Location:- Sector 52, Gurgaon, Haryana
Job Type:- Full Time
Salary:- 20,000 30,000 / Month
Experience : 2 - 8 Years
No. of Openings : 1
Education : Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree
Role : Operations Manager
Industry Type : Manufacturing / Production / Quality
Gender : [ Male / Female ]
Job Country : India