Senior Field Service Engineer - Mumbai

Greetings!

We are urgently hiring for Cafe (Coffee Machine) in Mumbai.

Location: Goregaon

Designation: Field Service Engineer

Job Profile:

Ø Installation and Training

· Install and configure coffee machines at customer locations according to specifications.

· Provide initial training to customers on machine operation and maintenance.

Ø Maintenance and Troubleshooting

· Perform regular preventive maintenance to ensure machines function at optimal levels.

· Diagnose and repair mechanical, electrical, and software issues in coffee machines.

· Respond promptly to service calls and ensure minimal downtime for customers.

Ø Customer Support

· Build and maintain strong relationships with customers through effective communication and service.

· Educate customers on proper use, cleaning, and care of coffee machines.

· Address customer complaints and provide technical support to resolve issues.

Ø Documentation and Reporting

· Maintain accurate service records, including maintenance schedules, repairs, and installations.

· Generate service reports and provide feedback to the management team.

· Ensure spare parts inventory is up to date and report shortages.

Ø Compliance and Safety

· Follow safety guidelines during equipment handling, maintenance, and repair.

· Ensure compliance with company and industry standards for quality and performance.

Good Luck!!

• Experience

  3 - 7 Years

• No. of Openings

  3

• Education

  Diploma

• Role

  Senior Field Service Engineer

• Industry Type

  IT-Hardware & Networking

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Goregaon