Senior Process Executive Job Vacancies in Punjab

Position: Customer Service Associate (M / F)Experience: Freshers can applySalary 10-12kPreferred: Local candidateQualification Required: Diploma / Degree / Certification in ComputersKey Requirements: Good communication and convincing skills in English Basic knowledge of E mail and MS ExcelJob Responsibilities: Contact potential or existing customers to inform them about Contact potential or existing customers to inform them about products or services using scripts products or services using scripts Answer customer questions regarding products or the company Answer customer questions regarding products or the company Ask questions to understand customer requirements and close Ask questions to understand customer requirements and close salessales Direct prospects to the field sales team when required Direct prospects to the field sales team when required Enter and update customer information in the database Enter and update customer information in the database Take and process orders accurately Take and process orders accurately Handle customer grievances to maintain Handle customer grievances to maintain the companys reputation the companys reputation Keep records of calls, sales, and other useful information Keep records of calls, sales, and other useful information Conduct research to support ongoing lead generation efforts. Conduct research to support ongoing lead generation efforts.

We are looking for 60 B2B Sales Executive Posts in Noida, Lucknow, Pune, Varanasi, Ramganj Mandi Kota, Kishangarh, Ajmer, Patna, Amritsar, Ambala, Panipat, with deep knowledge in B2b Marketing, Sales, B2B Sales Executive, B2c Marketing, Tele Marketing, Field Sales, Sales Process, Service Marketing, Direct Sales, Direct Marketing Associate and Required Educational Qualification is : B.A, B.Com, B.Tech, Other Bachelor Degree, Post Graduate Diploma, M.Com, Other Doctorate Degree

Job Description:We are seeking a dedicated and friendly Customer Support Representative to join our team. In this role, you will assist customers by addressing their queries, troubleshooting issues, and providing solutions via phone, email, or chat. You will ensure a positive customer experience and offer exceptional service to meet customer needs.Key Responsibilities:Respond to customer inquiries and resolve complaints promptly.Provide product/service information and assist with troubleshooting.Maintain high customer satisfaction levels.Document customer interactions and follow up when necessary.Qualifications:Excellent communication and problem-solving skills.Ability to remain calm and patient in challenging situations.Previous experience in customer service is a plus but not required.

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

This is a work from office position only.Ar Associate-Ideal candidate must have following:Maximize insurance reimbursement for providers Must have work experience of Physician Billing process.Discover root causes for medical insurance claim denial, underpayment, or delay and propose resolutions.Interact with the US-based insurance carriers to follow-up on submitted claims, monitor unpaid claims, delayed processing, and underpayment plan, and execute medical insurance claim denial appeal process.Must have work experience in Personal Injury and Workers Comp AR. Comfortable talking to attorney and adjustors.Must be proficient in denial management and appeal process.Must have excellent documentation skills for maintaining SOPs/guidelines/notes.Review EOB/ERA denials and Patient history notes to understand and resolve denial on a claim.Interact with US-based practice owners and clinicians on completing and correcting any missing or incorrect data on their insurance claims. Must be comfortable in AR calling and have relevant experience.Identify claims that need balance transfer to patient and secondary balances or appropriate financial class for further resolution.Should be able to track and follow up on claims within given TAT.Must be comfortable with other voice process as per business requirement such as patient calling.Required Candidate profile:Completed graduation. Other formal education or training on a practice management system using patient accounting will be added advantage.Relevant experience in a USA health care medical billing or RCM office capacity with related job duties and responsibilities.Must have at least 1+ yrs. experience in physician billing; specifically, chiropractic, mental health, behavioral health etc.Understand CMS-1500 and UB-04 claim formats.Basic knowledge of collection laws, rules, and regulations.Knowledge of medical billing software, preferably Tebra, Therapy Notes, Simple Practice, Theranest, ECW, Epic or any other similar.

**WE ARE HIRING**Primefox Infotech is inviting applications for the role of Process Associate to join our high performing lead generation team in providing service offerings to our esteemed clients. The ideal candidate should be self-driven and must possess good command over English language.Skills Required: Excellent English communication skills No Technical/Sales skills required Strong Interpersonal skills Adaptive and quick learner Good, smooth, calm, enthusiastic communicatorResponsibilities: Generating high quality leads following the laid SOPs Using rebuttal techniques to handle customers query Make outgoing calls to create new leads Developing a strong knowledge of the products script/s and rebuttal/s in order to facilitate the leadDesignation:Process Associate/ Sr. Process AssociateCompensation:Salary no bar for the right candidateLucrative daily incentive planLocation:WORK FROM OFFICE: Sector 74, MohaliWorking Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification:Bachelors degree in Marketing/Business Administration or equivalent**FRESHERS with EXECELLENT communication skills may also apply**Walk-in Interviews between 12 PM to 6 PM:Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055

Dear Candidate,Greetings !!!We Have an exciting opportunity for you to join our client a leading BPO company. We are looking for enthusiastic and driven individuals to the role of customer service associate.Key Responsibility:-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or services effectively.Handle customer inquiries, resolve issues, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem-solving abilities.Proficiency in using customer service software and CRM systems.Ability to work in a fast-paced and target-driven environment.Flexibility to work in rotating shiftsFreshers EligibleBenefits :Competitive salary with performance-based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Work from office- Excellent coms- 5 days working with 24/7 rotational shifts

We are looking for a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients and candidates. This is a full-time position based in Mohali, Punjab, India. It is an entry-level role suitable for freshers.Additional Information:International voice/non-voice processLocation: Mohali/Chandigarh(Work from office)Rotational shift(major evening and night)Salary: 18k-36k ctc,depends on your skillsetCabs available.5 days workingQualifications and SkillsExcellent communication skills, both verbal and writtenStrong customer service orientation and problem-solving abilitiesAbility to multitask and prioritize tasks effectivelyAttention to detail and accuracy in data entryProficiency in using customer relationship management (CRM) softwareAbility to work independently as well as in a team environmentBasic knowledge of the recruitment industry is a plusFamiliarity with social media platformsRoles and ResponsibilitiesHandle incoming calls, emails, and chat inquiries from clients and candidatesProvide information and assistance regarding recruitment processes, job opportunities, and candidate profilesResolve customer inquiries and complaints in a timely and efficient mannerMaintain accurate and up-to-date customer records in our databaseCollaborate with the recruitment team to identify and address client and candidate needsCoordinate and schedule interviews between clients and candidatesFollow up with clients and candidates to ensure satisfaction and gather feedbackStay updated on industry trends, recruitment best practices, and company servicesProvide support to other departments as needed

Job Description: Top Duties and QualificationsA Logistics Coordinator, or Logistics Specialist Coordinator, prepares, routes and manages a companys purchase orders. Their main duties include reviewing shipment materials before distributions, collaborating with transportation systems to ensure prompt shipment pick-ups and monitoring shipment costs and productivity processes

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Hiring for International Voice ProcessSalary : 17,000 CTC to 24,000 CTC + Night Shift Allowance (2 Weekly Offs+ Cab Pick/Drop)Freshers can also applyJob Location : ChandigarhWork From Office, Night Shifts (Rotational)Mode of Interview : Face-to-Face / TelephonicMin Qualification :Graduate/10+2 with Extremely High Communication SkillsExcellent written/verbal communication skills .HR Alka Sharma BSCJ EnterprisesC-133, 4th Floor, Phase-8, Industrial Area, Mohali Above Gold Gym

Contact potential or existing customers to inform them about a product or service using scripts.Answer questions to understand customer requirements and close sales.Direct Prospects to the field sales team when needed.Take and process orders in an accurate manner.Handle grievances to preserve the company's reputation.

We have vacancy of 100 Customer Care executive Jobs in Lucknow,Delhi,Mumbai,Kolkata,Hyderabad,Pune,Ahmedabad,Telangana,Tamil Nadu,Punjab which is totally work from home for Freshers and experienced both can apply Educational Qualification : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree Skill Customer Care,Voice Process,lead generation etc can apply for it.

Sale and marketing exp, banking system workIng and costmer delining

Job OverviewBPO Executive for Banking Process is supposed to help customers or clients with billing or purchasing financial products. A BPO Executive for Banking Process has many tasks where the most important out of many is to ensure client or the customer's satisfaction.ResponsibilitiesThe primary task of a BPO executive is to handle calls from customers or clients and provide them with banking solutions to their queries.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any banking issue sorted.Giving a resolution to the customers or clients should be the whole and sole responsibility.BPOs must be very effective in providing customer service by providing resolution to their complicated queries and issues related to various banking queries.Key skills:Fluency in spoken English & Hindi languageGood communication skills

**WE ARE HIRING**Primefox Infotech is inviting applications for the role of Process Associate to join our high performing lead generation team in providing service offerings to our esteemed clients. The ideal candidate should be self-driven and must possess good command over English language.Skills Required: Excellent English communication skills No Technical/Sales skills required Strong Interpersonal skills Adaptive and quick learner Good, smooth, calm, enthusiastic communicatorResponsibilities: Generating high quality leads following the laid SOPs Using rebuttal techniques to handle customers query Make outgoing calls to create new leads Developing a strong knowledge of the products script/s and rebuttal/s in order to facilitate the leadDesignation:Process Associate/ Sr. Process AssociateLocation:WORK FROM OFFICE: Sector 74, MohaliWorking Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification:Bachelors degree in Marketing/Business Administration or equivalent**FRESHERS with EXECELLENT communication skills may also apply**Walk-in Interviews between 12 PM to 6 PM:Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055

**WE ARE HIRING**Primefox Infotech is inviting applications for the role of Process Associate to join our high performing lead generation team in providing service offerings to our esteemed clients. The ideal candidate should be self-driven and must possess good command over English language.Skills Required: Excellent English communication skills No Technical/Sales skills required Strong Interpersonal skills Adaptive and quick learner Good, smooth, calm, enthusiastic communicatorResponsibilities: Generating high quality leads following the laid SOPs Using rebuttal techniques to handle customers query Make outgoing calls to create new leads Developing a strong knowledge of the products script/s and rebuttal/s in order to facilitate the leadDesignation:Process Associate/ Sr. Process AssociateLocation:WORK FROM OFFICE: Sector 74, MohaliWorking Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification:Bachelors degree in Marketing/Business Administration or equivalent**FRESHERS with EXECELLENT communication skills may also apply**Walk-in Interviews between 12 PM to 6 PM:Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160059

Key job Accountability:Responsible for attending patient calls and answering patient queries.Communicate respectfully and politely with all patients.Developing and maintaining a detailed call database.Professionally handle all inbound calls and resolve queries as per TAT guidelines.Responsible for making outbound calls as required.Perform script (with necessary adjustments as required) to ensure consistency of customer/patient queries.Responsible for daily/weekly/monthly MIS reporting via email/CRM/Excel.Experience on Data Entry, Patients Collections, Charges, Denials, Rejections, Eligibility verification, Insurance Processing, Payment Posting, Customer Service duties will be big plus.Answering patient calls as required and providing faster resolutions.Should be comfortable with voice process.Required candidate profile:Relevant experience in a USA health care medical billing or RCM office capacity with related job duties and responsibilities.Experience of QA/Audits and Team management, client interaction/client account management will be big plus.Must have at least 3+ yrs. experience in patient calls. Physician billing; specifically, chiropractic, mental health, behavioral health, nephrology etc.Understand CMS-1500 and UB-04 claim formats. Typing speed, at least 45 WPM.Third party payer requirements. Account management experience will be a big plus.Must have knowledge of medical billing software, preferably Kareo, Therapy Notes, Simple Practice, YouthCare, Theranest or any other similar.Good knowledge of Microsoft 365 office applications like Teams, Outlook, CRM Dynamics, OneDrive etc. Experience of other areas of RCM like credentialing and medical coding will be given preference.

Hiring for International Airlines - blended processQualification - Grad & Undergrad both eligibleExperience- 1 year Documented BPO Experience preferred in chat or blended domestic or international process ( Offer letter, salary slip, Experience letter or FNF & LWD Mail )Salary- Upto 33K CTCShare your CV on WhatsApp