Hiring Freshers || Retail Store Executive

About the Role

We are looking for enthusiastic and customer-focused individuals to join our kids' toys and gifts store in Dhakoli, Zirakpur. The ideal candidate will have a passion for helping families find the perfect toys, excellent communication skills, and the ability to create a fun shopping experience for children and parents alike.

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Job Responsibilities

Customer Service & Sales

· Welcome customers warmly and understand their requirements for toys and gifts.

· Assist customers in selecting age-appropriate toys, educational games, and gift items

· Demonstrate toy features and functionalities to children and parents.

· Provide recommendations based on child's age, interests, and budget.

· Handle customer queries regarding product quality, safety certifications, and usage.

· Achieve daily and monthly sales targets

Store Operations

· Display toys attractively on shelves, racks, and window displays to attract customers.

· Maintain proper arrangement of toys by category (educational toys, action figures, soft toys, ride-on vehicles, board games, gifts, etc.)

· Ensure the store is clean, organized, and presentable at all times.

· Verify and inspect toys for damages or defects before display.

· Keep track of popular and slow-moving items

Billing & Inventory

· Prepare accurate bills and invoices for customers.

· Process payments through cash, UPI, debit/credit cards, and digital wallets.

· Operate computerized billing systems and point-of-sale (POS) machines.

· Maintain sales records for inventory control.

· Assist in stock counting and reporting low-stock items to management.

· Help in receiving and unpacking new stock deliveries

Additional Duties

· Maintain cleanliness and hygiene in the store premises

· Follow safety protocols for battery-operated and electronic toys

· Handle customer complaints professionally and escalate when needed

· Support during festive seasons, promotional events, and sale periods

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Required Qualifications & Skills

Education

· Minimum 10th Pass (12th Pass preferred)

· Any graduate or pursuing graduation is an added advantage

Experience

· For Freshers: No prior experience required; enthusiasm and willingness to learn essential

· For Experienced: 1-3 years of experience in retail sales (toy shops, kids' stores, or general retail preferred).

Skills & Abilities

· Good communication skills in Hindi, Punjabi, and basic English.

· Friendly, patient, and comfortable dealing with children and families.

· Basic knowledge of mobile phones, computers, and billing software.

· Honest, punctual, and responsible attitude.

· Ability to stand for long hours and handle multiple customers.

· Presentable appearance and professional behavior.

· Quick learner with positive attitude.

Preferred Qualities

· Knowledge of popular toy brands, trends, and age-appropriate toys

· Experience with inventory management systems.

· Interest in toys, games, and child development.

· Local candidate from Dhakoli, Zirakpur, Panchkula, Chandigarh, or nearby areas (for better attendance and stability)

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Salary & Benefits

Compensation Package

Category

Monthly Salary

Additional Benefits

Freshers

‚¹10,000 - ‚¹13,000

€¢ Compensation for working on weekly off

Experienced

‚¹14,000 - ‚¹16,000

€¢ Compensation for working on weekly off

Additional Benefits

· Weekly Off: One day off per week (day to be decided)

· Compensation for Extra Working Day: If weekly off is not taken, additional

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Working Hours & Schedule

· Store Timings: 10:00 AM to 8:30 PM (may vary slightly)

· Weekly Working Days: 6 days per week

· Weekly Off: 1 day (rotational basis, preferably on weekdays)

· Break Time: 30-45 minutes lunch/tea break during shift

Note: Candidates should be flexible to work during festivals, weekends, and sale periods when footfall is high.

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Selection Process

1. Application Submission: Submit resume via WhatsApp, phone call, or walk-in

2. Initial Screening: Telephonic or in-person preliminary interview

3. Store Visit: Short discussion at store location

4. Paid Trial: 1-2 days paid trial on actual counter to assess customer handling, billing, and punctuality

5. Final Selection: Offer letter and joining formalities

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How to Apply

Walk-in Interview

Visit our store directly during working hours (10 AM to 7 PM)

Address:

SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, Punjab

Contact Details

Mobile/WhatsApp:

Email:

Timing to Call: 11:00 AM to 8:00 PM (Daily)

What to Bring

· Updated resume (1 copy)

· Educational certificates (10th/12th marksheet)

· 2 passport-size photographs

· Identity proof (Aadhar Card, PAN Card, or Driving License)

· Experience certificates (if applicable)

• Experience

  0 - 5 Years

• No. of Openings

  1

• Education

  10th Pass

• Role

  Retail Store Executive

• Industry Type

  FMCG / Retail / Food / Beverages

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, Punjab