Hiring Freshers || Retail Store Executive

About the Role

We are looking for enthusiastic and customer-focused individuals to join our kids' toys and gifts store in Dhakoli, Zirakpur. The ideal candidate will have a passion for helping families find the perfect toys, excellent communication skills, and the ability to create a fun shopping experience for children and parents alike.

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Job Responsibilities

Customer Service & Sales

Welcome customers warmly and understand their requirements for toys and gifts.

Assist customers in selecting age-appropriate toys, educational games, and gift items

Demonstrate toy features and functionalities to children and parents.

Provide recommendations based on child's age, interests, and budget.

Handle customer queries regarding product quality, safety certifications, and usage.

Achieve daily and monthly sales targets

Store Operations

Display toys attractively on shelves, racks, and window displays to attract customers.

Maintain proper arrangement of toys by category (educational toys, action figures, soft toys, ride-on vehicles, board games, gifts, etc.)

Ensure the store is clean, organized, and presentable at all times.

Verify and inspect toys for damages or defects before display.

Keep track of popular and slow-moving items

Billing & Inventory

Prepare accurate bills and invoices for customers.

Process payments through cash, UPI, debit/credit cards, and digital wallets.

Operate computerized billing systems and point-of-sale (POS) machines.

Maintain sales records for inventory control.

Assist in stock counting and reporting low-stock items to management.

Help in receiving and unpacking new stock deliveries

Additional Duties

Maintain cleanliness and hygiene in the store premises

Follow safety protocols for battery-operated and electronic toys

Handle customer complaints professionally and escalate when needed

Support during festive seasons, promotional events, and sale periods

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Required Qualifications & Skills

Education

Minimum 10th Pass (12th Pass preferred)

Any graduate or pursuing graduation is an added advantage

Experience

For Freshers: No prior experience required; enthusiasm and willingness to learn essential

For Experienced: 1-3 years of experience in retail sales (toy shops, kids' stores, or general retail preferred).

Skills & Abilities

Good communication skills in Hindi, Punjabi, and basic English.

Friendly, patient, and comfortable dealing with children and families.

Basic knowledge of mobile phones, computers, and billing software.

Honest, punctual, and responsible attitude.

Ability to stand for long hours and handle multiple customers.

Presentable appearance and professional behavior.

Quick learner with positive attitude.

Preferred Qualities

Knowledge of popular toy brands, trends, and age-appropriate toys

Experience with inventory management systems.

Interest in toys, games, and child development.

Local candidate from Dhakoli, Zirakpur, Panchkula, Chandigarh, or nearby areas (for better attendance and stability)

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Salary & Benefits

Compensation Package

Category

Monthly Salary

Additional Benefits

Freshers

10,000 - 13,000

Compensation for working on weekly off

Experienced

14,000 - 16,000

Compensation for working on weekly off

Additional Benefits

Weekly Off: One day off per week (day to be decided)

Compensation for Extra Working Day: If weekly off is not taken, additional

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Working Hours & Schedule

Store Timings: 10:00 AM to 8:30 PM (may vary slightly)

Weekly Working Days: 6 days per week

Weekly Off: 1 day (rotational basis, preferably on weekdays)

Break Time: 30-45 minutes lunch/tea break during shift

Note: Candidates should be flexible to work during festivals, weekends, and sale periods when footfall is high.

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Selection Process

1. Application Submission: Submit resume via WhatsApp, phone call, or walk-in

2. Initial Screening: Telephonic or in-person preliminary interview

3. Store Visit: Short discussion at store location

4. Paid Trial: 1-2 days paid trial on actual counter to assess customer handling, billing, and punctuality

5. Final Selection: Offer letter and joining formalities

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How to Apply

Walk-in Interview

Visit our store directly during working hours (10 AM to 7 PM)

Address:

SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, Punjab

Contact Details

Mobile/WhatsApp:

Email:

Timing to Call: 11:00 AM to 8:00 PM (Daily)

What to Bring

Updated resume (1 copy)

Educational certificates (10th/12th marksheet)

2 passport-size photographs

Identity proof (Aadhar Card, PAN Card, or Driving License)

Experience certificates (if applicable)

• Experience

  0 - 5 Years

• No. of Openings

  1

• Education

  10th Pass

• Role

  Retail Store Executive

• Industry Type

  FMCG / Retail / Food / Beverages

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, Punjab