1-Check-in and Check-out: Verifying guest information, processing payments, assigning rooms, and providing keys. 2-Reservations: Managing phone and online reservations, processing cancellations, and handling modifications. 3-Guest Assistance: Addressing inquiries, resolving complaints, and fulfilling requests for information or services. 4-Information Hub: Providing information about hotel amenities, local attractions, and services.5-Record Keeping: Maintaining accurate records of bookings, payments, and guest information. 6-Communication: Handling phone calls, emails, and messages, relaying information to relevant departments or staff. 7-Clerical Duties: Filing, photocopying, and other administrative tasks to support the front office. 8-Coordination: Communicating with other hotel departments to fulfill guest needs. 9-Cash Handling: Processing payments, handling cash, and maintaining accurate financial records. 10-Maintaining Order: Ensuring a clean and organized reception area and a welcoming atmosphere. Additional Responsibilities:Upselling: Promoting hotel services and facilities to guests. Night Auditing: Assisting with night audit tasks as needed. Supervision: Assisting with training and supervising front office staff. Reporting: Preparing and distributing relevant reports.