ResponsibilitiesDevelop, implement, and maintain quality assurance protocolsConduct audits to ensure compliance with established quality standardsInvestigate customer complaints and take appropriate corrective actionIdentify process improvements and recommend changes to managementMonitor production processes and product qualityCollect and analyze data to identify trends and make recommendations for improvementPrepare reports for upper managementTrain new employees on quality control proceduresAssist in the development of new products and processesMaintain up-to-date knowledge of industry trends and best practicesAdhere to all safety regulationsPerform other duties as assigned