Company Name:- Finmech Business Services
Job Title: Team Leader - Credit Card Sales Process - ICICI Bank
Location: [Ghansoli]
Job Type: Full-time(10-7)
Salary:- 20k - 28k
Key Responsibilities:
 1.â â Lead and manage a team of sales agents
 2.â â Achieve sales targets and performance metrics
 3.â â Monitor and analyze sales metrics.
 4.â â Develop and implement sales strategies and process improvements
 5.â â Conduct training and coaching sessions for agents
 6.â â Handle customer escalations and resolve issues
 7.â â Collaborate with clients to understand requirements and preferences
 8.â â Ensure compliance with company policies and procedures
 9.â â Manage team performance, attendance, and productivity
10.â â Provide feedback and performance evaluations
Requirements:
 1.â â 6 months+ of experience in sales, preferably in BPO
 ng leadership, communication, and interpersonal skills
 ity to motivate and manage a team
 ytical and problem-solving skills
 liarity with sales software and tools.
What We Offer:
 1.â â Competitive salary and incentives
 2.â â Opportunities for growth and development
 3.â â Dynamic work environment
 4.â â Recognition and rewards for outstanding performance