Passenger Service Agent Fresher Jobs in Dhubri

We are looking for a Cargo Executive to join our team in Dhubri, Assam. This entry-level position is perfect for motivated individuals eager to start a career in logistics and cargo management.Key Responsibilities:1. Cargo Coordination: Assist in organizing cargo activities, ensuring that shipments are prepared for transport and meet deadlines.2. Documentation Handling: Prepare and verify shipping documents, including bills of lading and customs papers, ensuring compliance with regulations.3. Customer Interaction: Communicate with customers to provide updates on their shipments and address any inquiries or concerns they may have.4. Inventory Management: Help keep track of cargo inventory, ensuring that all items are properly accounted for during the shipping process.5. Safety Compliance: Adhere to safety guidelines and practices while handling cargo to ensure a safe working environment.Required Skills and Expectations:Candidates should have at least a 10th-grade education. Strong communication skills are essential for interacting effectively with customers and team members. Attention to detail is crucial when preparing documents and coordinating shipments. Basic computer skills are important for inventory management and documentation purposes. A positive attitude and willingness to learn are highly valued, as the role may require flexibility and adaptability to various tasks. This is a full-time office position, and candidates should be prepared to work in a collaborative team environment.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.