We are looking for dedicated Airport Ground Staff in Gorakhpur to ensure a smooth and safe experience for passengers. **Key Responsibilities:**- **Check-In Assistance:** Help passengers with the check-in process, ensuring they receive boarding passes and understand their flight details.- **Baggage Handling:** Safely handle and load luggage, ensuring it reaches the correct destination without damage.- **Customer Service:** Provide excellent service by addressing passenger queries, helping with any issues they may face during their travel.- **Safety and Security:** Ensure compliance with safety protocols and assist in security checks, maintaining a secure environment at the airport.- **Flight Information:** Communicate real-time flight information to passengers, including delays and gate changes, to keep them informed.- **Support Operations:** Work closely with pilots and cabin crew to support on-ground operations, ensuring flights depart and arrive on time.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education. Previous experience in customer service or airport operations is a plus but not mandatory, as training will be provided. Strong communication skills are essential for effectively interacting with passengers and team members. Applicants must be punctual, reliable, and capable of working in a fast-paced environment. A positive attitude and a customer-focused mindset are important to help create a pleasant experience for travelers. Additionally, being physically fit is necessary, as the job may require standing for long periods and lifting luggage.