Cargo Handling Job Vacancies in Gorakhpur

As an Airport Ground Staff member in Gorakhpur, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:- **Passenger Check-in**: Assist passengers with the check-in process, ensuring they receive their boarding passes and baggage tags efficiently.- **Baggage Handling**: Ensure the safe loading and unloading of passenger baggage, checking for any discrepancies in baggage claims.- **Customer Service**: Address passenger queries and provide information about flight schedules, gate changes, and airport services to enhance their travel experience.- **Security Procedures**: Follow strict security protocols during passenger processing to ensure safety at the airport.- **Coordination with Airline Staff**: Work closely with airline personnel, including flight crews and other airport staff, to manage boarding and other operational activities smoothly.- **Emergency Procedures**: Be trained and ready to respond to emergencies, providing assistance where necessary to maintain passenger safety.To succeed in this role, you should have strong communication skills to interact effectively with passengers and team members. Basic problem-solving abilities will help you address travel-related concerns promptly. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are crucial. Being dependable and a team player will greatly contribute to the overall success of airport operations. Finally, a high level of professionalism is expected while interacting with diverse passengers and staff throughout your shift.

We are excited to announce that we are looking for an experienced and pleasant experienced candidate having a pleasant personality to join us as a Ground Staff.As a Ground Staff, you will be responsible for welcoming the passengers and answering their questions. You will also be responsible for selling the airplane tickets and making reservations as and when requested.Prior work experience as a Ground Staff or a similar role in the Travel department will be an added benefit for the candidate. In addition to this, you should have a sharp eye for details for accuracy as well as extraordinary communication skills.Furthermore, you should be well aware of flight schedules, weather concerns, aircraft delays, and other factors that may affect passengers journeys. You should also have the ability to solve passengers' problems quickly.If you think you can take up these duties and responsibilities of a Ground Staff, then apply now.ResponsibilitiesWelcoming the passengers when they enter the airport.Checking the number of baggage the passenger has.Selling the airplane tickets.Making reservations as and when requested.Ensuring safety and comfort of all the passengers.Assisting passengers by answering their questions.Helping disabled passengers and kids.Verifying passengers' identities and issuing boarding passes.Conducting security scans of the passengers as well as their baggage.Loading and unloading baggage to or from the plane.Performing all the cabin related duties as and when required.Manning of check-in counters for departing passengers.Checking the stock levels of the refreshments on the plane.Offering good customer service to the passengers.call and share your cv on Hr-harshit(9336375973)