Organization Skills Job Vacancies in Siliguri

We are looking for a dedicated Airline Customer Service Executive to join our team in Siliguri. This entry-level position is ideal for freshers who are passionate about providing excellent customer service in the aviation industry.As an Airline Customer Service Executive, your key responsibilities will include:- Assisting Passengers: You will greet passengers and assist them with inquiries about flights, schedules, baggage, and other travel-related concerns.- Ticketing Support: You will help customers with ticket bookings, changes, and cancellations, ensuring a smooth experience.- Handling Complaints: You will listen to customer complaints and provide solutions, making sure to address their needs promptly and courteously.- Information Dissemination: You will provide clear and accurate information regarding airline policies, procedures, and promotions to enhance the customer experience.To excel in this role, we expect you to possess excellent communication skills in English and Hindi, both spoken and written. You should have a friendly and approachable demeanor, with a strong desire to help others. Basic computer skills are required, as you will use software for bookings and inquiries.A high school education is sufficient for this position, and a genuine interest in customer service will be a significant asset. We seek individuals who are team players, reliable, and eager to learn as they embark on their career in the airline industry.

Position Summary:As an Operations Executive - Amazon POs & Reimbursement at Ergode, you will play a vital role in ensuring seamless operations related to tracking Amazon Purchase Orders, raising reimbursement requests with vendors or Amazon, and managing existing cases. You will be responsible for maintaining effective communication channels with vendors and Amazon to uphold our commitment to customer satisfaction and operational excellence.Key Responsibilities:Amazon Purchase Order Management:Track and monitor Amazon Purchase Orders (POs) from initiation to fulfillment.Ensure accurate order processing and timely delivery, collaborating with internal teams as needed.Proactively identify and address potential issues that may affect order fulfillment.Reimbursement Request Handling:Review and assess reimbursement opportunities related to order discrepancies, damaged products, lost shipments, and other applicable situations.Initiate reimbursement requests with vendors or Amazon, following established procedures and guidelines.Maintain accurate records of all reimbursement requests and communications.Case Follow-Up:Monitor and manage existing cases, including those related to disputes, discrepancies, and reimbursement claims.Engage with vendors or Amazon to facilitate the resolution of outstanding cases and ensure timely closures.Vendor Relations:Build and maintain positive relationships with vendors, fostering collaboration and effective communication.Collaborate with vendors to address operational issues and discrepancies, seeking mutually beneficial solutions.Process Improvement:Identify opportunities for process optimization within the Amazon PO and reimbursement handling processes.Collaborate with cross-functional teams to implement best practices and enhance operational efficiency.Reporting and Analysis:Generate regular reports on Amazon POs, reimbursement activities, and case statuses.Analyze data to identify trends, patterns, and areas for i

- Maintain office services by organizing office operations and procedures.- Assisting and coordinating with back office and front office staff.- Responsible for loan document and evaluate credit worthiness.- Interviewing applicants to determine financial eligibility.- Determining all applicable ratios and merits and set up debt payments plans.- Other add-hoc duties