We are looking for a dedicated Telecaller Cum Computer Operator in Bareilly, India, with 2 to 5 years of experience. This role combines communication skills with computer proficiency to support our operations effectively.Key Responsibilities:1. Telecalling: You will reach out to potential and existing customers to inform them about our products and services, ensuring high levels of customer engagement.2. Data Entry: Accurately enter information into the database, maintaining a systematic record of calls and customer interactions for future reference.3. Customer Support: Address customer inquiries and complaints professionally, providing timely solutions or escalating issues to the appropriate departments as needed.4. Reporting: Prepare daily and weekly reports on call outcomes and customer feedback, aiding in strategic decision-making and improvements.5. Collaboration: Work closely with sales and marketing teams to align goals and share insights from customer interactions that could enhance strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have strong communication skills to effectively engage with customers. Proficiency in computer applications, especially MS Office, is essential for data management. A good understanding of customer service principles is required. The ideal candidate should demonstrate problem-solving abilities, a positive attitude, and the capacity to work collaboratively in a team environment. Attention to detail and the ability to multitask efficiently are important for success in this role.
We are looking for a dedicated HR Assistant to support our human resources department. The successful candidate will help with various HR tasks and ensure a smooth HR operation within the office.Key Responsibilities:- Recruitment Assistance: Help in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates to ensure a seamless hiring experience.- Employee Onboarding: Assist in the onboarding process for new employees, ensuring they receive necessary training, paperwork, and resources to smoothly transition into their roles.- Record Maintenance: Maintain employee records accurately, including personal information, attendance, and performance reviews, ensuring compliance with company policies and legal requirements.- HR Documentation: Prepare and manage HR documents such as offer letters, contracts, and internal memos to ensure proper communication and documentation within the department.- Employee Queries: Serve as a point of contact for employee inquiries related to HR policies, benefits, and general assistance, fostering a positive workplace environment.Required Skills and Expectations:Candidates should have a Bachelor's degree, preferably in Business Administration or Commerce. A successful HR Assistant must possess strong communication skills, be highly organized, and demonstrate attention to detail. Familiarity with HR software and tools is a plus. The candidate should also have the ability to handle sensitive information with confidentiality. We expect someone who is proactive, a team player, and capable of managing multiple tasks effectively in a fast-paced environment.
Field Incharge (GeM Operations)Job Title: Field Incharge GeM Purchase & Delivery OperationsJob Summary:The Field Incharge will manage end-to-end product procurement and delivery process for orders received through the Government e-Marketplace (GeM Portal). The role includes vendor coordination, quality verification, timely dispatch, and ensuring compliance with buyer ATC and GeM order terms.Key Responsibilities (GeM Specific): Purchase ManagementArrange products as per GeM Order & Bid specificationsVerify product make, model, brand, and complianceEnsure proper documentation as per GeM guidelinesCoordinate for OEM authorization (if required)Delivery ManagementEnsure supply within GeM delivery timelineCoordinate transport and safe packagingArrange installation (if required in bid)Collect delivery challan & installation reportDocumentation & ComplianceMaintain GeM Order copy, Bid number & InvoiceUpload required documents on GeM portalCoordinate for CRAC generationFollow-up for payment through GeMBuyer CoordinationCommunicate with government department buyersHandle ATC compliance and clarificationResolve delivery or inspection-related issues