Network Support Engineer Graduate Experience Jobs in Bangalore

As a Network Support Engineer in Bangalore, you will play a crucial role in ensuring smooth network operations. You will work full-time in the office and provide technical support to resolve network issues effectively.**Key Responsibilities:**- **Network Monitoring:** Regularly check network performance and functionality to ensure that all systems are running optimally. Quick identification of faults or disruptions is key.- **Troubleshooting:** Investigate and resolve network-related problems, such as connection issues and hardware failures, ensuring minimal downtime and disruption for users.- **Installation and Configuration:** Assist in setting up new network equipment, such as routers and switches, and configure them according to the company's standards.- **Documentation:** Maintain accurate records of network configurations, changes, and incidents to help in future troubleshooting and planning.- **User Support:** Provide technical assistance to users regarding network access issues and educate them about best practices for using the network effectively.**Required Skills and Expectations:**Candidates should possess a degree in B.C.A, B.Sc, or B.E. A background in network technologies, such as TCP/IP, DNS, and DHCP, is essential. You should have 1-2 years of experience in a similar role, demonstrating your ability to troubleshoot and resolve issues efficiently. Strong communication skills are necessary to interact with users and team members effectively. Additionally, candidates should be detail-oriented and able to work well under pressure to meet deadlines. Familiarity with network monitoring tools and equipment is a plus.

Responsible for the maintenance, configuration, and reliable operation of computer systems,network servers, and virtualization.Install and upgrade computer components and software, manage virtual servers, and integrateautomation processes.Troubleshoot hardware and software errors by running diagnostics, documenting problems andresolutions, prioritizing problems, and assessing impact of issues.Provide documentation and technical specifications to IT staff for planning and implementingnew or upgrades of IT infrastructure.Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations,and related equipment problems are resolved in a timely manner with limited disruptions.Manage and maintain Windows and Linux servers to ensure optimal performance and uptime.Configure, monitor, and troubleshoot IP networks, DHCP, firewalls, and switches.Oversee IT infrastructure security, including Sophos (EDR & Email Protection) andconfigurations.Manage ZhoEngine Desktop Central for endpoint management and patch management.Manage and configure tools under Zoho One suite (CRM, Campaigns, Desk, Email, Work Drive,etc.).Provide advanced administrative support for Microsoft 365 (Exchange Admin Centre,SharePoint, OneDrive).Handle cloud access points using Meraki Cloud solutions.Monitor and manage cloud services via the Azure Portal.Perform hardware troubleshooting for servers, desktops, laptops, and network devices.Conduct software installation, updates, and troubleshooting across various platforms.Ensure timely application of software and system updates through effective patch management.Maintain and monitor IT inventory, including hardware and software assets.Ensure seamless integration of new IT systems and tools into existing infrastructure.Implement and uphold IT security standards and best practices across the organization.Collaborate with cross-functional teams to troubleshoot and resolve system and network

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Technical Support Engineer - Job description1. Take ownership of customer issues reported and see problems through to resolution2. Research, diagnose, troubleshoot and identify solutions to resolve customer issues3. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams4. Provide prompt and accurate feedback to customers5. Ensure proper recording and closure of all issues6. Prepare accurate and timely reports7. Document knowledge in the form of knowledge base tech notes and articles8. Proven working experience in CCTV technical support, IT support or as a technical engineer9. In-depth knowledge in the product that the technician is supporting.10. Strong problem-solving skills11. Excellent client-facing skills12. Excellent written and verbal communication skillsJob Types: Full-time, Walk-In

Network Security Engineer: L2 Support Engineer with a minimum of 2 years of experience in web proxy/secure web gateway and remote Access VPN support. Strong knowledge of web proxy and secure web gateway tool - Netskope and Proxy / Remote access tool - Cisco Remote Access (AnyConnect with ASA/Firepower backend) Troubleshoot and resolve issues related to web proxy and secure web gateway solutions like unable to access a site, delay in response through proxy if any etc. Troubleshoot and resolve issues related to VPN connectivity, authentication, and authorization Strong understanding of VPN technology and protocols such as IPSec, SSL, and PPTP Experience with VPN concentrators, firewalls, and authentication servers Experience in Create/modify proxy rules, Installing proxy rules, Configure whitelisting/blacklisting, Daily health checks and event logs analysis Work with cross-functional teams to identify and resolve issues Document technical issues and solutions in the knowledge base Excellent problem-solving and troubleshooting skills Strong communication skills, both written and verbal Ability to work independently and in a team environment

Laptop and Desktop installation &support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

2 to 3 years of experience in a similar role, preferably in a network operations center environment.Solid understanding of network protocols, routing, switching, and security concepts.Proficiency in network monitoring and management tools such as SolarWinds, Nagios, or PRTG.Familiarity with network devices and technologies, including routers, switches, firewalls, and load balancers.Basic knowledge of TCP/IP, DHCP, DNS, VPN, and other network protocols.

Hardware & Networking Field Engineer (Male/female) 2 2 Years of relevant work experience Two-Wheeler with Valid driving license issued by the state Ability to work under stress, Patience & Time Management Develop positive relationships with clients Implementation, supporting, Maintaining & Troubleshooting of Windows (XP,Vista,7,8.1,10, 2003 server, 2008 server, Ubuntu server & all Latest Version). Installing and configuring Switches, and Routers. Designing structured cable networks, troubleshooting LAN, WAN etc., Remote support for different location Troubleshooting various network problems like port enabling, crimping. Etc.,

Urgent Hiring Network Support EngineerCompany : Tech MahindraSalary : 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

End user installation & support like Desktop/laptop imaging, Microsoft Outlook client issues, unified communication like Lync/webex, video conferencing issues, audio conferencing issues, remote access vpn end user issues, handheld device configurations and any other technical support activities as instructed. Network knowledge like Ping, Trace root, NSLookup, TCP/UDP Ports, IP addressing & subnets, ftp and basic troubleshooting skills at end user IT devices IT Asset inventory knowledge and coordinating with vendors for warranty replacements, material inward/outwards of IT materials Resolving service requests/incidents by understanding priority, adhering SLA and processes and managing timely communication with End user

Incident, problem, service request management, change management, configuration management & capacity management of Firewall & NIPS Setup Day to Day BAU configuration changes Proactively utilize network monitoring tools to isolate events before service degradation occurs Supporting incident monitoring and incident analysis/response initiatives Coordinating with users to ensure timely and satisfactory resolution for any trouble tickets Troubleshooting layers 1, 2 and 3 of the OSI Model

Desktop, Laptop Trouble Shooting, Software Installation, Basic Networking knowledge

Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services

Provide PC and laptop hardware support, including installations, relocations, and upgrades Provide necessary desktop application support and deployment Responsible for creating and maintaining user login, group access and security records Provide necessary user training on network and desktop applications Provide additional technical support services, such as videoconference meetings, desktop phone support, network cabling and connectivity, etc. Maintain IT asset inventory and configuration documentation on personal computers Create and maintain documentation and desktop instructions for all routinely performed tasks Other duties as assigned.

Sr. Engr security:Key DeliverablesTroubleshooting L1/L2/L3 tickets and submitting the RCA.Implementing information Security products and submitting the reports. Presenting the appropriate solutions at customer meetings.Keeping well informed of general technical developments, company products and services.Maintaining accurate up to date reporting using the company systems and providing ad-hoc manual reporting where required.Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, liaising with other colleagues and sharing unique knowledge with the rest of the company.Domain knowledge & expertise:Product (Technology) Application of technology Troubleshooting / root-cause analysis (RCACommunication skills :Listening and understanding Clear articulation of technical issues/needs Relationship building Art of probing / questioning Establishing trust & credibility High service orientationPlanning & management:Activity planning & ticket resolution Success at multiple deliveries On-time deliveryQualifications / Exp: 3+ years of experience in similar domainsMandatory hands-on experience on one or more of the following: Firewall, Proxy, IPS, Web Security, Mail Security / F5 / Zscaler Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP)IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDRIn-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.) Strong knowledge in VPN: Design, Implementation Scenarios, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI, IPSEC Site to Site & Remote Access VPNSecurity, Firewalls, access and perimeter control, vulnerability management and intrusion detection. Strong knowledge on various attacks like SYN flood, Replay attacks and the mitigation.