67

Microsoft Excel Fresher Jobs in Mohali

Filters

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Dera Bassi Mohali
Microsoft Excel General Ledger Accounting Tally Bookkeeping
We are seeking a dedicated Account Assistant who will be responsible for supporting the accounting department in various tasks related to financial recordkeeping and reporting. This full-time position is located in Dera Bassi, Mohali, and is suitable for male candidates with a graduate degree.Key responsibilities include assisting with the preparation of financial statements, managing accounts payable and receivable, and ensuring accurate entry of financial data into accounting systems. The role also involves preparing reports on financial performance and supporting audits by providing necessary documentation. The ideal candidate should possess good knowledge of accounting principles and practices, with experience in accounting software being a plus. Strong attention to detail and organizational skills are essential for this role. Proficiency in MS Office, especially Excel, is required to handle data and prepare reports effectively.Candidates must be willing to work from the office during regular business hours. This position is perfect for individuals new to the field, offering the opportunity to learn and grow within a supportive environment. To apply, interested candidates should share their CV and demonstrate their commitment to accuracy and attention to detail.
View all details
  • Fresher
  • 7.0 Lac/Yr
  • Mohali
Data Entry Speed Data Entry Forms Data Entry Software Data Entry Accuracy Data Entry Audit Copy-Paste Data Accuracy Data Verification Google Sheets Data Input Keyboard Shortcuts Data Quality Control Numeric Keypad Data Entry Validation Data Formatting Spreadsheet Management Typing Speed Microsoft Excel Data Collection
We are looking for a Data Entry Specialist to join our team for part-time work from home opportunities in Mohali, India. This role is ideal for freshers who have completed their 10th grade education.Key Responsibilities:- Inputting Data: You will accurately enter data into various systems, ensuring all information is up-to-date and precise.- Maintaining Records: You will be responsible for organizing and maintaining files, ensuring that data is easily accessible and well-kept.- Quality Checking: Regularly review the entered data to check for errors or discrepancies, making corrections as needed to uphold data integrity.Required Skills and Expectations:Candidates should have a keen attention to detail, as accuracy is vital in data entry tasks. Basic computer skills and the ability to navigate different software applications are essential. Strong organizational skills will help you manage multiple tasks effectively. You should be self-motivated and able to work independently with minimal supervision, maintaining efficiency in a home setting. Good communication skills will also be beneficial for any collaboration with team members or reporting needs. This role offers an excellent opportunity to gain experience in data management while working flexibly from home.
View all details

Freshers For Telecaller - Mohali

Jeevan Herbal Pharmaceutical

  • 0 - 1 yrs
  • Female
  • Dhakoli Mohali
Communication Skills Microsoft Excel Voice Process
Job Overview Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Average Salary: 10,000 to 12,000 per month.Key Responsibilities Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed.Required Skills & Qualifications Education: High school diploma or 12th pass minimum. Communication: Clear verbal skills, good listening ability, and strong local/English language proficiency. Technical Skills: Basic computer literacy and familiarity with CRM software. Soft Skills: Patience, resilience against rejection, and problem-solving.You can review a full template guide on Indeed's Telecaller Guide or check requirements via Betterteam's Job Description.If you want, I can help you: Tailor this description for a specific industry (like real estate or tech support) Write custom interview questions for hiring.
View all details

Hiring Fresher - Computer Operator - Mohali

Pyatoz Online Services Pvt. Ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Mohali Sector 124
Clerical Work Data Management Internet Browsing Excel Sheet Internet
As a Computer Operator (Fresher), you will be responsible for various accounting and office-related tasks. This role requires basic knowledge of accounts and proficiency in Tally and Excel. You will handle daily accounting duties and support the smooth operation of the office.Key responsibilities include managing daily accounting tasks where you will record transactions, prepare reports, and assist in maintaining the financial integrity of the office. You will also be expected to effectively use Tally and Excel for these tasks.Candidates should possess basic knowledge of accounts and demonstrate a willingness to learn and develop skills in this area. Reliability and a strong work ethic are essential, as you will need to manage tasks efficiently and accurately. A personal vehicle, such as a bike or scooter, is necessary for commuting to the office located in Sector 124.The ideal candidate is a responsible and hardworking individual eager to contribute to the team. Since this is a full-time position, candidates should be prepared to work standard office hours and manage tasks effectively in a collaborative environment. This opportunity is suitable for fresh graduates looking to start their career in an engaging and supportive setting.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Telecaller (Freshers) Mohali

Red Bean Hospitality Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Mohali
Microsoft Excel Outbound Calling Voice Process Convincing Power Cold Calling Telesales English Calling
Job description:Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain the company's products and services clearly.Generate leads and schedule appointments for the sales team.Handle customer queries and provide accurate information.Follow up with customers to ensure satisfaction and increase conversions.Maintain accurate records of calls and customer information in the CRM/system.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships.RequirementsMinimum qualification: 12th Pass / Graduate.0-2 years of experience in telecalling, telesales, or customer service (Freshers can also apply).Excellent communication and interpersonal skills.Basic computer knowledge and MS Office proficiency.Ability to convince customers and handle objections professionally.Fluency in English, Hindi, and/or regional language is preferred.Benefits:Cell phone reimbursementFood providedHealth insuranceLife insuranceProvident Fund
View all details
  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Mohali Sector 118
Knowledge Of Computer MS Office Word PDF Accessibility Operator Internet Operations Online Data Entry
Office Assistant to assist company secretary for efiling of various form and returns under the companies act online and he should have typing and must be aware about the internet operations . Additionally one should be wellversed with MS office .
View all details
  • Fresher
  • 8.5 Lac/Yr
  • Mohali
Data Entry Audit Data Entry Accuracy Data Entry Forms Data Entry Software Data Entry Speed Copy-Paste Data Formatting Data Accuracy Data Entry Validation Keyboard Shortcuts Numeric Keypad Data Verification Google Sheets Spreadsheet Management Typing Speed Data Input Data Quality Control Microsoft Excel Data Extraction Data Collection Online Data Entry MS Office Package Basic Computers English Typing
We are looking for a Data Entry Executive to join our team in Mohali. This is a part-time position suitable for freshers with a minimum education of 10th pass. The selected candidate will work from home, managing various data entry tasks.Key responsibilities include:- Entering Data Accurately: You will be responsible for inputting data into our systems with precision to ensure accuracy and completeness.- Updating Records: Regularly update existing data and records as needed, ensuring all information is current and reflects any changes.- Reviewing Data: Carefully review data for errors or inconsistencies and make necessary corrections to maintain data integrity.- Organizing Files: Keep digital files organized and easily accessible, ensuring efficient retrieval of information when needed.- Meeting Deadlines: Complete data entry tasks within set deadlines to support the overall efficiency of the team.Required skills and expectations include:- Attention to Detail: A strong focus on detail to ensure all data entered is correct and free from errors.- Basic Computer Skills: Familiarity with computers and basic software applications, particularly spreadsheets and databases.- Time Management: Ability to manage time effectively and prioritize tasks to meet deadlines consistently.- Communication Skills: Good verbal and written communication skills, as you may need to collaborate with team members or clarify information.- Willingness to Learn: A positive attitude towards learning new skills and improving efficiency in data management tasks.
View all details

Telecaller Fresher (Female)

Samriddhi Reiki Foundation

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Aerocity Mohali
Microsoft Excel Presentation Skills Telemarketing Telesales Computer Skills Cold Calling Convincing Power
Samriddhi Reiki Foundation is expanding its team and is looking for a motivated and enthusiastic Customer Support Executive (Tele caller). This role is ideal for individuals with excellent communication skills who enjoy interacting with people and delivering exceptional customer service.Job RoleAs a Telecaller Executive, you will be responsible for communicating with prospective customers, handling inquiries, providing information about our programs and services, and ensuring timely follow-ups to maintain a positive customer experience.Key Responsibilities* Make and receive calls in a professional manner.* Assist customers by providing accurate information about our courses and services.* Follow up with inquiries and maintain regular communication with interested candidates.* Schedule appointments and update customer information.* Respond to customer queries via phone and WhatsApp.* Maintain daily call reports and customer records.* Work closely with the team to achieve business goals.Eligibility* Excellent spoken English is mandatory.* Good communication skills in Hindi and/or Punjabi.* Basic knowledge of MS Office, Email, and WhatsApp.* Strong interpersonal and communication skills.* Positive attitude with a willingness to learn.* Freshers as well as experienced candidates are encouraged to apply.Employment DetailsOffice Location: 6325, Block G, GMADA Aerocity, Sahibzada Ajit Singh Nagar (Mohali), Punjab
View all details
  • Fresher
  • 12.0 Lac/Yr
  • Mohali
Data Entry Audit Data Entry Accuracy Data Entry Forms Data Entry Software Data Entry Speed Copy-Paste Data Formatting Data Accuracy Data Entry Validation Keyboard Shortcuts Numeric Keypad Data Verification Google Sheets Spreadsheet Management Typing Speed Data Input Data Quality Control Microsoft Excel Data Extraction Data Collection Online Data Entry MS Office Package Basic Computers English Typing
We are looking for a Data Entry Operator to assist with entering and managing data in our systems. This is a part-time position that allows you to work from the comfort of your home.Key Responsibilities:- Data Entry: Accurately input data from various sources into our databases, ensuring all information is correct and up to date.- Data Verification: Review and cross-check data for accuracy, identifying and correcting any discrepancies to maintain high-quality information.- Record Maintenance: Organize and maintain files and records systematically, making it easy to access important information when needed.- Reporting: Generate basic reports from the data entered, summarizing findings and providing insights as required by the team.- Communicate Effectively: Use email and other communication tools to coordinate with team members, asking questions and sharing updates as necessary.Required Skills and Expectations:- Attention to detail is crucial, as even small errors can lead to significant issues in data management.- Basic computer skills, including familiarity with word processing software and spreadsheets, are required for efficient data entry.- Good typing speed and accuracy are important to complete assigned tasks promptly.- Strong communication skills will help you work effectively with colleagues and follow instructions clearly.- Candidates should be self-motivated and disciplined, as the role is home-based and requires managing your own time effectively. This role is ideal for freshers who are looking to start their career in data management and are eager to learn.
View all details
  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Mohali
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are seeking a dedicated Back Office Staff member to join our team in Mohali, India. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum educational qualification of 12th pass. Key Responsibilities: - Data Entry: Accurately input information into our databases and ensure that records are updated regularly. - Document Management: Organize and maintain files, both physical and digital, to ensure easy retrieval when needed. - Customer Support: Assist in handling basic inquiries and provide information to clients through phone or email, ensuring a positive experience. - Administrative Tasks: Support daily office operations by managing schedules, arranging meetings, and assisting other departments as required.Required Skills and Expectations: Candidates should be detail-oriented and possess strong organizational skills to manage multiple tasks efficiently. Good communication skills are crucial, as the role involves interaction with team members and clients. Applicants should be comfortable using computers and basic software applications. A positive attitude and the ability to work collaboratively within a team are essential. This position is based in the office, so punctuality and a commitment to full-time work are expected. Enthusiasm for learning and growing within the role is highly valued.
View all details
  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Mohali
Data Processing Copy Editing Hindi Typing Back Office Processing English Typing Non Voice Process MS Office Package Basic Computers Online Data Entry Computer Operations Mails Copy Paste Jobs Offline Data Entry Typing Skills Data Entry MS Office Communication Skills Data Management
We are looking for a detail-oriented Data Entry Operator to join our team in Mohali, India. This part-time position is suitable for candidates with 0 to 1 year of experience who have completed at least the 10th grade. The role involves entering and maintaining information accurately.Key Responsibilities:1. Data Entry: Input data into our databases and systems with high accuracy and efficiency. This includes information from documents, spreadsheets, and forms.2. Verification: Review data for errors or inconsistencies and make corrections as needed to ensure the information remains reliable.3. Record Management: Organize and maintain files and records in accordance with company standards, making sure they are easily retrievable.4. Reporting: Assist in generating reports based on the data entered and perform simple analysis when required to aid decision-making.Required Skills and Expectations:Candidates should have basic computer skills, including familiarity with spreadsheets and word processing software. An eye for detail is essential, as accuracy is critical in this role. Strong organizational skills are needed to manage large volumes of data and maintain an orderly workflow. Good communication skills will help in clarifying instructions and collaborating with team members. A proactive attitude and the ability to work independently while managing time effectively are important in this work-from-home setting.
View all details
  • Fresher
  • Sas Nagar Phase 9 Mohali
Email Support Computer Microsoft Word Microsoft Excel Microsoft Office Communication Email Writing
We are looking for a smart, presentable, and professional Receptionist Executive to manage our front desk and handle day-to-day administrative tasks efficiently.Key Responsibilities: Greet and welcome visitors in a professional manner Answer, screen, and forward incoming calls Maintain office records and visitor logs Handle emails and basic documentation Coordinate with different departments Maintain a clean and organized reception area
View all details
  • Fresher
  • Mohali
12th Pass Computer Data Management Copy Editing MS Office Package
We are looking for a dedicated Data Entry Operator to join our team in Mohali. This full-time position is ideal for individuals who are detail-oriented and eager to start their careers in data management. Key Responsibilities:1. Data Input: Accurately enter data into our systems from various sources, ensuring high levels of precision and attention to detail.2. Data Verification: Review and verify data for completeness and accuracy, correcting any errors you may find to maintain data integrity.3. Record Maintenance: Organize and maintain records and files, making it easy to retrieve information as needed.4. Collaboration: Work closely with team members to ensure smooth data operations and assist in data-related tasks as assigned.5. Reporting: Generate simple reports based on the data entered and provide insights as required by supervisors.Required Skills and Expectations:Candidates should possess basic computer skills, including knowledge of word processing and spreadsheet software. Strong attention to detail is crucial, as well as good organizational abilities to manage data efficiently. Time management skills are important to ensure tasks are completed timely, and effective communication skills will aid in collaboration within the team. Since this role is open to freshers, a willingness to learn and adapt to new systems and processes is essential.
View all details

Data Entry Operator Fresher

Job Copilot Agency

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Mohali
Online Data Entry Data Management Data Processing Back Office Processing English Typing Non Voice Process MS Office Package
We are looking for a Data Entry Operator to join our team in Mohali. This is a full-time position that allows you to work from home. The ideal candidate will be responsible for entering and managing data accurately and efficiently.Key Responsibilities:- Data Entry: Accurately input and update information in various databases and systems.- Verification: Double-check data entries to ensure correctness and detail, minimizing errors and maintaining data integrity.- Record Maintenance: Organize and maintain files and records for easy retrieval and reference as needed.- Report Generation: Compile data and prepare reports as requested by supervisors or management teams.- Communication: Collaborate effectively with team members to clarify data requirements and resolve issues promptly.Required Skills and Expectations:- High school diploma or equivalent is necessary; additional education or courses in data management is a plus.- Strong typing skills with attention to detail to ensure accurate data entry.- Basic knowledge of computer applications, particularly MS Office Suite (Excel, Word).- Good organizational skills to manage multiple tasks and deadlines efficiently.- Effective communication skills, both verbal and written, to keep team members informed.- Willingness to learn and adapt to new software or data entry tools as needed. This role suits individuals who are diligent, focused, and passionate about maintaining data accuracy.
View all details

E Commerce Executive (Fresher)

Frontier Group of companies

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Mohali Sector 66
Digital Marketing Advance Excel E-commerce Online Sales
Job description:About the Role:Were looking for an experienced E-commerce Executive for our business on online marketplaces such as Amazon, Flipkart, Meesho, JioMart, and other emerging platforms.The ideal candidate should have hands-on experience in marketplace operations, product listings, pricing, and promotions .Key Responsibilities:Manage and grow business across Amazon,Flipkart, Meesho, JioMart & similar platforms.Handle listings, pricing, promotions, and stock management.Optimize product visibility and sales performance using data-driven insights.Coordinate with internal teams for marketing, supply chain, and finance.Maintain strong relationships with platform account managers.Leverage Amazon knowledge to apply best practices across channels.Requirements:1-3 years of e-commerce marketplace management experience.Strong understanding of seller dashboards (Flipkart Seller Hub, Meesho, JioMart Partner Central, etc.).Analytical mindset with good Excel / Google Sheets skills.Excellent communication and negotiation abilities.Bachelors degree in Business, Marketing, or related field.Why Join Us:Drive growth across leading and emerging e-commerce platforms.Be part of a dynamic, fast-growing digital commerce team.Competitive pay with performance-linked incentives.Job Type: Full-timeBenefits:Health insuranceWork Location: In person
View all details
  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Mohali
Screening Talent Acquisition Internal Communication Human Resource Management Microsoft Excel Mass Recruitment Mass Hiring MS Office Word Interviewing Candidates Negotiation Skills Microsoft Office Interpersonal Skills Leadership Skills Recruitment Development Leadership
Experience Required: 6 months to 1 yearIndustry: IT IndustryLocation: Mohali, PunjabWorking days: 5 days working alternative SaturdayInterview: Face to Face/ In-personResponsibilities:Assist in recruitment, onboarding, and exit formalities, IT recruitment - Web development, web designing and Graphic designing, BDE profile.Maintain employee records and manage attendance tracking.Address employee queries and grievances.Ensure compliance with company policies and procedures.Coordinate employee engagement activities.Support payroll and administrative tasks.About Company:Follis HiTech Solutions is an IT and digital services company in India that provides website design & development, mobile app development, branding, and digital marketing solutions to help businesses grow online. They work on building responsive sites, custom apps, and branding strategies for clients. The company promotes itself as focused on innovative, quality tech services since around 2018.
View all details
  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Mohali Sector 82
Soft Spoken Good Communication Skills Basic Computers Internet Operations Telecalling Microsoft Excel Microsoft Word
Job Opening: Back Office Assistant Company: TASKBIZWe are looking for a Back Office Assistant to join our growing team at TASKBIZ. The ideal candidate will handle customer calls, provide effective support, and resolve job-related queries in a professional manner. This role offers an attractive in-hand salary along with opportunities for career growth.Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Respond to customer queries, resolve concerns, and manage complaints related to job opportunities.Maintain accurate records of customer interactions and ensure timely follow-ups.Provide clear and accurate information to customers to resolve their issues.Coordinate between internal staff and clients to ensure smooth communication.Meet assigned performance targets and escalate complex issues when required.Job Requirements:Minimum qualification: 10th pass.At least 6 months of relevant experience in telecalling, customer support, or back-office operations.Good communication skills and a customer-focused approach.Ability to manage multiple tasks and work collaboratively with the team.This role is well-suited for candidates looking for stability, learning, and growth in a customer supportdriven environment.
View all details

Operation Executive - Freshers

Cynor Media Services Pvt. Ltd.

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mohali
Email Writing Team Coordinator Client Management Microsoft Excel Microsoft PPT Client Communication Documentation Computer Literate
Hiring!Operations ExecutiveCandidates with long term vision to work in event industry Good in coordination with the team and clientsMultitasking, Good writing skillsKnows work and time management
View all details
  • Fresher
  • 1.3 Lac/Yr
  • Mohali
Data Management Microsoft Excel Microsoft Word Internet Administrative Skills Microsoft Office Office Work
Job Title: Office AssistantCompany: Ras Intellect Private LimitedSalary: 15,000 per monthLocation: Mohali, PunjabJob Type: Full-timeAbout Us:At Ras Intellect Private Limited, we believe in creating a vibrant, efficient, and collaborative workplace where every team member contributes to smooth office operations. We are looking for a motivated Office Assistant who is organized, proactive, and ready to keep our office running seamlessly.What Youll Do: Handle Incoming Calls: Professionally answer and transfer phone calls, and take messages. Email Management: Check, send, and respond to emails promptly, ensuring clear communication with clients and colleagues. Office Administration:Maintain documents using Microsoft WordManage spreadsheets, data entry, and reports in Microsoft ExcelAssist with filing, scanning, printing, and other general clerical tasks Support the Team: Help with day-to-day office activities and contribute to a smooth workflow.Who Were Looking For: Graduate in any discipline Good communication and interpersonal skills Basic knowledge of MS Word and Excel Highly organized with the ability to multitask Positive attitude and willingness to learnWhat We Offer: Fixed monthly salary of 15,000 Friendly and collaborative work environment Opportunity to develop general office and administrative skills
View all details
  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Mohali
Collections Recovery Collection Agent Payment Collection Debt Recovery Calling Microsoft Excel
Job Title: Collection Telecaller Location: Mohali, Phase 8 Salary: 12,000 16,000 Job Description:We are hiring a professional Collection Telecaller to manage payment follow-ups and customer coordination. Responsibilities: Outbound calls for payment reminders Follow-up on overdue accounts Maintain and update call records Achieve monthly collection targets Requirements: Fresher/Experienced both can apply Good communication skills Basic computer knowledge DRA / Non-DRA both eligible Contact: HR Ritik 8448387967
View all details
Microsoft Excel Human Resource Management Microsoft Office Internal Communication Internal Control Leadership Interpersonal Skills Problem Solving Screening Leadership Skills Project Communications MS Office Word Negotiation Skills
Job Openings for 693 Human Resource Internship Jobs for Freshers in Delhi, Gurgaon, Bhopal, Indore, Amritsar, Gwalior, Lucknow, Kanpur, Faridabad, Chandigarh-Ludhiana Highway, Mohali, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Microsoft Excel, Human Resource Management, Microsoft Office, Internal Communication, Internal Control, Leadership, Interpersonal Skills, Problem Solving, Screening, Leadership Skills, Project Communications, MS Office Word, Negotiation Skills etc.
View all details
Customer Relationship Customer Calling Internal Communication Communication System General Office Management Microsoft Excel English Language Computer Skills Microsoft Word Followups Back Office Sales Quick Learner Communication Skills Email Writing
We are looking for 640 Back Office Assistant Posts in Delhi,Gurgaon,Lucknow,Kanpur,Chandigarh,Amritsar,Ludhiana,Mohali,Dehradun,Ambala, with deep knowledge in Customer Relationship,Customer Calling,Internal Communication,Communication System,General Office Management and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, M.A, M.Ed, M.Sc
View all details
Data Management Microsoft Office Clerical Work Hindi Typing Computer Operations Typing Typing Skills Microsoft Word Internet Receptionist Activities English Typing Excel Sheet Internet Browsing Basic Computers Computer Skills Online Data Entry Data Entry
Looking for computer operator.
View all details
  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Mohali Sector 117
Communication Skills Computer Microsoft Excel Presentable Confident Strategic Communication Outbound Calling Customer Retention
We Are Hiring Job Title: Customer Relationship ExecutiveLocation: Mohali Job Type: Full-timeReports to: Customer Relationship Manager/Team Lead Job Summary:As a Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to ensure customer satisfaction, resolve issues promptly, and identify opportunities to upsell/cross-sell our products/services.Key Responsibilities:Customer Relationship Management:1. Develop and maintain strong relationships with existing customers through regular communication.2. Understand customer needs, provide tailored solutions, and ensure timely issue resolution.3. Conduct customer feedback sessions to improve our products/services.Customer Support:1. Respond to customer inquiries via phone, email, and chat.2. Resolve customer complaints and escalate complex issues to seniors.3. Provide product/service information, demos, and training.Sales and Business Development:1. Identify upsell/cross-sell opportunities and propose tailored solutions.2. Achieve sales targets through proactive customer engagement.3. Collaborate with internal teams to develop and implement sales strategies.Data Management and Analysis:1. Maintain accurate customer records in CRM systems.2. Analyse customer data to identify trends, preferences, and areas for improvement.3. Provide insights to inform business decisions.Requirements:Essential Skills:1. 2+ years of experience in customer relationship management or sales.2. Excellent communication, interpersonal, and problem-solving skills.3. Strong customer focus and conflict resolution abilities.4. Proficiency in CRM software (e.g., Salesforce).5. Ability to work in a fast-paced environment.Desirable Skills:1. Industry-specific knowledge (e.g., finance, healthcare).2. Certification in customer relationship management (e.g., CRM, CRM-IT).3. Experience with sales Annal
View all details
View More Jobs