Leadership Training Job Vacancies in Gurgaon

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. Team Management: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. Service Delivery: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. Customer Engagement: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. Performance Analysis: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. Operational Coordination: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor

Are you a seasoned corporate professional turned freelance trainer? Do you have a passion for delivering impactful behavioural and leadership development programs? If yes, we are looking to partner with you!Who We Are:Stimulus Consulting (Bangalore) an HR Consulting & Training Organization, delivering high-quality corporate learning interventions across India since 1997. While our trainers previously travelled nationwide for in-person sessions, post-pandemic client preferences have shifted toward regional/local trainers.Who Were Looking For:Minimum 10 years of corporate experience before transitioning into freelance training.At least 5 years of freelancing experience in corporate training.Expertise in Delivering Training on Topics Like: Business Communication Interpersonal Skills Conflict Management Presentation Skills First-Time Managers Campus to Corporate Leadership Development Selling Skills Customer Centricity Individual Effectiveness Negotiation & Influencing Team Building & CollaborationPreferred Locations:Chennai, Hyderabad, Pune, Mumbai, Nashik, Delhi, Kolkata, Gurugram, Vadodara, Noida, Ahmedabad. (Trainers with multiple base locations will have an added advantage.)Note: Trainers will be responsible for their own local conveyance and accommodation expenses.Interested? Let's Connect!Share your profile with us at contact@stimulusconsulting.com.We will get in touch if your profile aligns with our requirements.

Excellent organizational skills and attention to detail.

certified trainer and successful interpersonal communication