Inbound Voice Process Job Vacancies in West Bengal

We are looking for a Tele Caller to join our team in Jadavpur, Kolkata. This is a full-time, work-from-office position suitable for freshers who have completed at least 10th grade. As a Tele Caller, your primary duty will be to communicate with potential customers over the phone. You will engage in conversations, answer queries, and provide information about our services to encourage interest. You will be expected to work efficiently and contribute positively to team goals.Key responsibilities include:- Making outbound calls to prospective customers to share product details and information.- Maintaining a record of conversations in a structured manner to ensure follow-up and track interactions.- Utilizing basic computer skills for data entry and documentation.Required skills and expectations encompass:- Proficiency in Hindi to effectively communicate with clients.- Basic computer knowledge to manage data and record calls.- A willingness to adapt and learn in a fast-paced environment.- Candidates should be between the ages of 18 to 35.This role offers a fixed salary structure with high incentives based on performance. No insurance or loan benefits are provided. Direct joining opportunities are available for eligible candidates. This position requires you to work on-site, ensuring a productive and collaborative work environment in Jadavpur, Kolkata.

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-inEligibility:* GraduateSalary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9125776661 and confirm their availability for the walk-in interview.*

CUSTOMER SUPPORT EXECUTIVELocation:KolkataInterview Mode: Walk-inEligibility: GraduateSalary:Fresher: CTC: 18,000 Take Home: 13,000Experienced: CTC: 20,000 Take Home: 15,000Job Details: Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed OffRequirement:Good communication skills and a customer-friendly attitude.Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.

We are looking for a motivated Telesales Executive to join our team in Baruipur. In this role, you will engage with potential customers over the phone to promote our products and services. You should have a friendly and persuasive communication style to help drive sales effectively.Key Responsibilities:1. Outbound Calls: Make calls to potential customers, introducing products and services, and explaining their features and benefits in a clear and compelling manner.2. Lead Generation: Identify and qualify leads through research and data analysis, ensuring a steady pipeline of potential clients.3. Customer Relationship Management: Build and maintain strong relationships with customers by providing excellent service and addressing their needs and concerns promptly.4. Sales Reporting: Keep accurate records of calls, sales, and customer interactions using our CRM software to track performance and follow up effectively.Required Skills and Expectations:Candidates should have at least 1-4 years of experience in telesales or a similar role. A minimum educational qualification of 12th pass is required. You must possess excellent verbal communication skills and the ability to engage with customers effectively. Strong listening skills and a results-driven attitude are essential. Experience with CRM systems is preferred, but not mandatory. Candidates should be willing to work in an office setting full-time and be able to adapt quickly to a dynamic sales environment.

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

As a Customer Support Specialist, you will play a crucial role in assisting our customers and ensuring their satisfaction with our services. Your main tasks will include:- Responding to Customer Inquiries: You will handle questions and requests from customers via phone, email, or chat, aiming to provide timely and accurate answers.- Resolving Issues: When customers face problems, you will troubleshoot and help them find solutions, working diligently to restore their satisfaction.- Documenting Customer Interactions: You will be responsible for recording all customer communications accurately in our systems to keep track of issues and resolutions.- Providing Product Information: You will inform customers about our products or services, helping them understand their features and benefits.- Managing Customer Feedback: Gathering and reporting customer feedback is essential for improving our services. You will ensure that this feedback is communicated to the relevant teams.To be successful in this role, you should possess strong communication skills, both written and spoken, to interact effectively with customers. Having a problem-solving mindset will be beneficial in addressing various customer concerns. Basic computer skills are needed for using customer support software and documenting interactions. A background in a relevant field such as B.A, B.C.A, B.B.A, B.Com, or any professional degree is preferred. You should also show a willingness to learn and adapt in a fast-paced work environment.

About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.

Job Openings for 20 Tele Caller Jobs for Freshers in Serampore, Hooghly, Howrah, having Educational qualification of : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Microsoft Excel, Phone Banking, KPO, Outbound Calling, Domestic BPO, Inbound, Cold Calling, BPO Sales, Voice Process etc.

: We are looking for a smart, well-spoken, and target-driven Telecaller with at least 1 year of experience in telecalling or telesales. The candidate should be confident and capable of handling pressure while delivering excellent communication.Key Responsibilities:Make outbound calls to potential customers.Explain products/services effectively and generate interest.Follow up on leads and maintain detailed records.Achieve assigned sales/calling targets within deadlines.Handle objections and resolve queries confidently.Maintain professionalism and customer focus during calls.Requirements:Minimum 1 year of relevant [12:38, 08/10/2025] Pervez Solutions LLP: Job Title: News AnchorLocation: SiliguriSalary: 12,000 15,000 per monthEducation: Bachelors degree in Mass Communication or a related fieldJob Description:We are looking for a confident and dynamic News Anchor to join our team in Siliguri. The ideal candidate should have excellent communication skills, a strong command of language, and a passion for journalism. You will be responsible for presenting news stories, conducting interviews, and engaging viewers with credible and engaging reporting.Key Responsibilities:Present daily news bulletins clearly and professionally.Conduct interviews and live discussions with guests.Coordinate with the editorial team to prepare and verify news scripts.Stay updated on current events

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

Hiring for 50 Tele Caller Jobs in Kolkata, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Domestic BPO, Outbound Calling, Voice Process, Inbound, KPO, Cold Calling, Motivating Skill etc.WORK FROM HOME

HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963

WERE HIRING! Position: International Sales Executive- Inbound Voice Process US ShiftLocation: Ecospace, Newtown, KolkataJoin our fast-paced sales team and handle 1530 inbound calls per shift from US customers. Convert every call into a successful booking for flights, cruises, or hotels.Your Day-to-Day: Answer inbound calls (US Shift) Pitch and sell travel services flights, cruises & hotels Handle objections, resolve queries, and close the dealShift & Perks: 5 Days Working One-Way Cab Facility High-Energy Work Culture Attractive Incentives on SalesWho Were Looking For: Strong communication & convincing skills 12 years of experience in international sales (voice) preferred Go-getters who thrive in a target-driven environment Comfortable working night shifts (US hours) Apply Today! Email your CV to: payelbiswas@webviotechnologies.com Call/WhatsApp: 9903829070

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As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team.

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Develop and maintain relationships with clients to drive revenue and achieve sales targets. Utilize market research and client feedback to tailor solutions, negotiate deals, and close sales. Consistently meet or exceed performance goals while providing exceptional customer service.Target Oriented JobNo. of posts- 03Required Skill Good Communication Skill, Should be fluent in English, Hindi & Nepali or Bengali.Salary: 10k -12k + Incentives.Gender: FemaleLocation- Siliguri

Leading Pharmaceutical Company Urgenly Reqd. 5 Telecaller in Hooghly Salary: 8K 9K (Based on Profile)Age:- 20 years to 35 yearsQualification: Min H.S passJob Responsibility: Talking with the customer for new offers.(data base will be given by Company)Only Female can apply.Who can Apply :- Female both can applyFresher can apply.Language : Bengali, Hindi ,English .Holiday : Sunday + All National holiday.Duty hours :- 9 HoursVacancy :-5*(Without Charges)*This is an Office JobThis is a permanent job.Promotion after minimum 6 months based on performance.Contact: RajoshriPh : 9123094408

Leading Banking Process Reqd. 8 Telecaller in Hooghly (Direct Payroll)Salary :Rs. 10000/- to 10500/- +PF+ESI (Monthly CTC) Age:- 20years to 35years Qualification : Min H.S passJob Responsibility : Employee receive customer Calls,Listening their problem, solve their problem and guide them according to their need.Speech for new Offers.Who can Apply :- Female both can applyFresher can apply.Language : Bengali, Hindi ,English .Holiday : Sunday + All National holiday.Vacancy :-8 Location Hooghly DistrictThis is an Office Job.This is Direct Payroll Job .This is a permanent job.Promotion after minimum 6 months based on performance.(No Charges)*Note:- Interested candidates send his/her updated cv below this company Mail Id.-hr.ayushgroup@gmail.com Contact :RajoshriPh : 9123094408