Inbound Voice Process Job Vacancies in West Bengal

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

As a Customer Support Specialist, you will play a crucial role in assisting our customers and ensuring their satisfaction with our services. Your main tasks will include:- Responding to Customer Inquiries: You will handle questions and requests from customers via phone, email, or chat, aiming to provide timely and accurate answers.- Resolving Issues: When customers face problems, you will troubleshoot and help them find solutions, working diligently to restore their satisfaction.- Documenting Customer Interactions: You will be responsible for recording all customer communications accurately in our systems to keep track of issues and resolutions.- Providing Product Information: You will inform customers about our products or services, helping them understand their features and benefits.- Managing Customer Feedback: Gathering and reporting customer feedback is essential for improving our services. You will ensure that this feedback is communicated to the relevant teams.To be successful in this role, you should possess strong communication skills, both written and spoken, to interact effectively with customers. Having a problem-solving mindset will be beneficial in addressing various customer concerns. Basic computer skills are needed for using customer support software and documenting interactions. A background in a relevant field such as B.A, B.C.A, B.B.A, B.Com, or any professional degree is preferred. You should also show a willingness to learn and adapt in a fast-paced work environment.

About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.

Job Openings for 20 Tele Caller Jobs for Freshers in Serampore, Hooghly, Howrah, having Educational qualification of : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Microsoft Excel, Phone Banking, KPO, Outbound Calling, Domestic BPO, Inbound, Cold Calling, BPO Sales, Voice Process etc.

: We are looking for a smart, well-spoken, and target-driven Telecaller with at least 1 year of experience in telecalling or telesales. The candidate should be confident and capable of handling pressure while delivering excellent communication.Key Responsibilities:Make outbound calls to potential customers.Explain products/services effectively and generate interest.Follow up on leads and maintain detailed records.Achieve assigned sales/calling targets within deadlines.Handle objections and resolve queries confidently.Maintain professionalism and customer focus during calls.Requirements:Minimum 1 year of relevant [12:38, 08/10/2025] Pervez Solutions LLP: Job Title: News AnchorLocation: SiliguriSalary: 12,000 15,000 per monthEducation: Bachelors degree in Mass Communication or a related fieldJob Description:We are looking for a confident and dynamic News Anchor to join our team in Siliguri. The ideal candidate should have excellent communication skills, a strong command of language, and a passion for journalism. You will be responsible for presenting news stories, conducting interviews, and engaging viewers with credible and engaging reporting.Key Responsibilities:Present daily news bulletins clearly and professionally.Conduct interviews and live discussions with guests.Coordinate with the editorial team to prepare and verify news scripts.Stay updated on current events

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

Hiring for 50 Tele Caller Jobs in Kolkata, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Domestic BPO, Outbound Calling, Voice Process, Inbound, KPO, Cold Calling, Motivating Skill etc.WORK FROM HOME

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963

WERE HIRING! Position: International Sales Executive- Inbound Voice Process US ShiftLocation: Ecospace, Newtown, KolkataJoin our fast-paced sales team and handle 1530 inbound calls per shift from US customers. Convert every call into a successful booking for flights, cruises, or hotels.Your Day-to-Day: Answer inbound calls (US Shift) Pitch and sell travel services flights, cruises & hotels Handle objections, resolve queries, and close the dealShift & Perks: 5 Days Working One-Way Cab Facility High-Energy Work Culture Attractive Incentives on SalesWho Were Looking For: Strong communication & convincing skills 12 years of experience in international sales (voice) preferred Go-getters who thrive in a target-driven environment Comfortable working night shifts (US hours) Apply Today! Email your CV to: payelbiswas@webviotechnologies.com Call/WhatsApp: 9903829070

ONLY FIND GOOD CUSTOMER

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team.

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Votiko Solutions: Your Pathway to a Rewarding Career Adventure!Explore a realm of possibilities with Votiko Connects, where we welcome driven individuals to become Call Center Executives in our expanding international BPO.Position: Call Center ExecutivesCompany: Votiko ConnectsType: International BPO (Crafting Success from Anywhere)Start Your Success Journey:1. Ignite your telemarketing expertise: lead generation, appointment scheduling, surveys, and verification.2. Master the art of inbound and outbound communication, crafting personalized experiences for B2B and B2C clients. 3. Build strong customer relationships through calls, emails, and live chat interactions.4. Exceed performance benchmarks, demonstrating your skills in a self-directed environment.Your Success Qualifications:1. Brighten your career with at least 3 years of experience in the vibrant international call center sector. 2. Communicate fluently in English, complemented by outstanding communication abilities.3. Age is merely a number seize opportunities for those under 40 years.4. Showcase a solid history in telemarketing and customer service.5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience.Why Votiko Connects? Unleash the Potential: Competitive salary: 20,000 to 40,000 per month + incentives, based on your remarkablperformance. Enjoy the flexibility of working from any location you choose. Become part of a culture that prioritizes satisfaction, growth, and celebration.Slogan: Votiko Connects - Where Every Call is a Bridge to Your Success!Ready to Connect? Reach Out Now: Dial 8511539085 or dispatch your resume to hr@votiko.comEmbark on a journey where each call connects you to new heights, and every interaction is a stepping stone towards a flourishing career. Join Votiko Connects, where success is not just a destination; it's the journey we embark on together!

Hiring for 30 Customer Care Agent Jobs in Dhakuria Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Post Graduate Diploma with Good knowledge in Customer Relationship,Internal Communication,Customer Support,Inbound,English Language,Inbound Voice Process,Good Communication,Morning shift from 8am till 5.30pm etc.

EXCELLENT OPENING FOR USA ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)Desired Candidate Profile* Should have convincing Capabilities and selling skills.* Excellent English Communication Skills.* Basic Computer Knowledge.* Qualification No Bar.* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .Perks and Benefits* Fixed Shift with Fixed Week OFF (Sunday & Saturday)* Office Timings: 7:30 PM - 5:00 AM (Night Shift)* Salary on Time (1st of every month).* No Salary Deduction for Target* Monthly Performance Bonus.* Uncapped Incentives & Commissions.* Referral Bonus.* Pickup & Drop or Transport Allowance Provided.* No Salary Deduction for Target* Monthly Performance Bonus.

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Leading Pharmaceutical Company Urgenly Reqd. 5 Telecaller in Hooghly Salary: 8K 9K (Based on Profile)Age:- 20 years to 35 yearsQualification: Min H.S passJob Responsibility: Talking with the customer for new offers.(data base will be given by Company)Only Female can apply.Who can Apply :- Female both can applyFresher can apply.Language : Bengali, Hindi ,English .Holiday : Sunday + All National holiday.Duty hours :- 9 HoursVacancy :-5*(Without Charges)*This is an Office JobThis is a permanent job.Promotion after minimum 6 months based on performance.Contact: RajoshriPh : 9123094408

Leading Banking Process Reqd. 8 Telecaller in Hooghly (Direct Payroll)Salary :Rs. 10000/- to 10500/- +PF+ESI (Monthly CTC) Age:- 20years to 35years Qualification : Min H.S passJob Responsibility : Employee receive customer Calls,Listening their problem, solve their problem and guide them according to their need.Speech for new Offers.Who can Apply :- Female both can applyFresher can apply.Language : Bengali, Hindi ,English .Holiday : Sunday + All National holiday.Vacancy :-8 Location Hooghly DistrictThis is an Office Job.This is Direct Payroll Job .This is a permanent job.Promotion after minimum 6 months based on performance.(No Charges)*Note:- Interested candidates send his/her updated cv below this company Mail Id.-hr.ayushgroup@gmail.com Contact :RajoshriPh : 9123094408

Develop and maintain relationships with clients to drive revenue and achieve sales targets. Utilize market research and client feedback to tailor solutions, negotiate deals, and close sales. Consistently meet or exceed performance goals while providing exceptional customer service.Target Oriented JobNo. of posts- 03Required Skill Good Communication Skill, Should be fluent in English, Hindi & Nepali or Bengali.Salary: 10k -12k + Incentives.Gender: FemaleLocation- Siliguri