Inbound Process Job Vacancies in Noida

Tracking Mantra Solutions Pvt. Ltd. is Hiring a Customer Relationship Executive to Handle Inbound Customer Calls and Maintain Strong Customer Relationships. the Role Focuses On Assisting Customers, Resolving Queries, Providing Product Information, and Ensuring a Positive Customer Experience for Our Gps Tracking and Vehicle Security Solutions.

We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- **Manage Customer Queries:** Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- **Maintain Accurate Records:** Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- **Follow Up Leads:** Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- **Achieve Targets:** Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.

We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

*Business Development Executive*Location: Noida, Sector 62Working Days: Monday to FridayWorking Hours: 10:00 AM

Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions

We are seeking a motivated Tellecaller to join our team in Noida Sector 64. This is an entry-level position suitable for candidates with little or no experience. Your main role will involve making calls to potential customers and providing information about our services.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential clients to introduce our services and encourage them to make inquiries or purchases.2. **Providing Information**: Offering clear and accurate information to customers about our products, highlighting their benefits and addressing any questions they may have.3. **Building Rapport**: Developing a friendly and professional relationship with customers to ensure they feel valued and encouraged to engage further with our services.4. **Maintaining Records**: Keeping detailed records of calls made, customer interactions, and follow-up actions to ensure effective communication and reporting timelines.5. **Meeting Targets**: Striving to meet call quotas and customer engagement goals as directed by your supervisor.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th pass. Strong communication skills are essential, with an ability to articulate clearly and effectively. Basic computer skills are necessary for maintaining records. You should be enthusiastic and willing to learn, showing a positive attitude towards achieving daily goals. Punctuality and reliability are also important, as this is a full-time office-based role.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

We are looking for a motivated Tele Caller to join our team in Noida Sector 2. This role is ideal for freshers eager to start their career in a dynamic environment. As a Tele Caller, you will engage with customers over the phone to promote our services and gather feedback.Key responsibilities include making outbound calls to potential clients and introducing our products or services. You will listen to customer needs and provide accurate information, ensuring a positive experience. Maintaining clear records of calls and follow-ups is essential, as this helps track interactions and outcomes. You will also handle customer inquiries and resolve issues promptly, contributing to customer satisfaction.Required skills include excellent communication and interpersonal skills, allowing you to build rapport with clients quickly. A friendly and approachable demeanor is important for creating a pleasant experience. You should be able to work well in a team and follow guidelines while being flexible to adapt to different customer responses and situations. Basic computer knowledge is necessary for updating records and using call management systems. A willingness to learn and take feedback constructively is essential for personal growth and success in this role.We welcome applicants who have completed their 12th grade and are looking for a full-time opportunity to work from the office. If you are enthusiastic and eager to develop your skills in a supportive environment, we encourage you to apply.

Job Title: Telecaller / Business Development ExecutiveCompany: Holybasil Ayurveda Products Pvt. Ltd.Location: Noida, IndiaEmployment Type: Full-timeExperience Required: 0-2 yearsSalary: 15,000 20,000 per monthJob Description:We are looking for a dynamic and persuasive Telecaller to join our sales team. The ideal candidate will be responsible for reaching out to potential clients, generating leads, and promoting our Ayurvedic products.Key Responsibilities:Make outbound calls to potential customers and explain our products/services.Generate leads and schedule appointments for the sales team.Maintain and update records of calls, leads, and client interactions.Follow up with prospects to ensure maximum conversion.Achieve daily/weekly targets and contribute to team goals.Handle client queries and provide excellent customer service.Qualifications & Skills:Minimum 10+2 education; graduates preferred.Strong communication skills in English and Hindi.Persuasive, confident, and target-driven.Basic computer skills for maintaining records.Prior telecalling or sales experience is a plus but not mandatory.

Good LookingGood CommunicationOpen minded

12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm

We have vacant of 10 Tele Caller Jobs in Noida, for Freshers Educational Qualification : 12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Com, Other Bachelor Degree Skill Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales etc.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Here is a job description for a Sales Executive for Personal Loan And OD:Job Title: Sales Executive - Personal Loan And ODReports to: Team Leader/Assistant Manager - Personal Loan And OD SalesLocation: [Insert Location]Job Type: Full-timeAbout the Role:We are seeking a highly motivated and results-driven Sales Executive to join our Personal Loan And OD Sales team. The successful candidate will be responsible for selling Personal Loan And ODs to new and existing customers, meeting sales targets, and providing excellent customer service.

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Herbal Medicine Sales ExecutiveHerbal Products Sales RepresentativeAyurvedic/Herbal Medicine Sales OfficerHerbal Products Business Development ExecutiveHerbal Medicine Marketing ExecutiveSales Associate Herbal & Ayurvedic ProductsMedical Sales Representative (Herbal Division)Herbal Products Distribution Officer

Develop and design engaging graphics for social media, websites, and marketing materials- Edit and produce high-quality videos using Adobe Premiere Pro- Create visually appealing layouts and templates in Canva for various digital platforms- Collaborate with the marketing team to deliver creative assets that meet project goals- Maintain brand consistency across all visuals and assets

DesignationAssociate Customer Support (WFH)Job ProfileFK VoiceJob TypeFull Time _ ContractualMandatory Criteria-Communication skill Excellent communication needed in English and HindiEducation Higher secondaryExperience min 1 year BPO also fresher can applyWork Timing 24*7 rotationalWeek off Rotational,5 days workingSalary from day 1Contractual till 30th octInterview Structure -HR round Yes (over video call and Aadhar is mandatory for WFH)Typing Test Min 25WPM/90% accuracyVersant 4 to aboveYesPre Map_ YesClient Round Yes (Hardcopy of Aadhar mandatory)System specification HR Raj Roy 7548981716 whatsapp and callWindows version- Win 10 or 11RAM- 10gb or aboveProcessor must be either core i5 or AMD AMD Ryzen 5 and aboveUSB Noice cancelation headsetDocuments Required -Aadhar Card (Complete Date of Birth) MandatoryPan Card - MandatoryE_Aadhar_ MandatoryEducation Marks sheets 10th, 12th, MandatoryExperience Letter, Offer Letter, Pay slips (last 3 months) Applicable for Experience Candidates Role & responsibilities