Inbound Process Job Vacancies in Gurgaon

Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication

We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.Key Responsibilities:- Make Outbound Calls: Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- Follow Up on Leads: Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- Maintain Accurate Records: Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- Respond to Inquiries: Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- Meet Targets: Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

We are looking for a Collection Agent to join our team in Sector 49. As a Collection Agent, you will be responsible for contacting clients to collect overdue payments and ensure that accounts are up to date. This role requires a professional who is skilled in communication and negotiation.Key Responsibilities:- Contact Clients: Reach out to clients via phone or email to remind them about outstanding payments.- Negotiate Payments: Discuss payment options with clients to help them settle their debts while maintaining a positive relationship.- Maintain Records: Keep accurate records of all communications and payments in the system to track progress effectively.- Resolve Issues: Handle any disputes or issues that clients may have regarding their accounts and work to find a resolution.- Follow Up: Regularly follow up with clients who have not responded to initial contact, ensuring that payment deadlines are met.Required Skills and Expectations:Candidates should have at least one year of experience in a similar role. A minimum education of 12th grade is necessary. Strong communication skills, both verbal and written, are essential for explaining payment terms clearly. You should be good at negotiating and comfortable dealing with difficult conversations. The ability to maintain a positive attitude, even in challenging situations, is important. You must be organized and detail-oriented, ensuring accurate records are kept. The role requires a full-time commitment, and you will need to work from the office.

As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.Key Responsibilities:- Making Calls: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- Product Knowledge: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- Customer Interaction: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- Data Entry: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- Follow-up Calls: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.Required Skills and Expectations:- Communication Skills: You should have strong verbal communication skills to convey information clearly and effectively.- Listening Skills: Being attentive and understanding customer concerns is important for successful interactions.- Goal-Oriented: A positive attitude with a focus on achieving targets will help you succeed in this role.- Team Player: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- Making Outbound Calls: Contact potential customers to inform them about our products and services, and generate interest.- Handling Inquiries: Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- Maintaining Records: Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- Meeting Targets: Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- Collaborating with Team: Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Basic Computer Skills: Familiarity with using computers for entering data and managing information.- Positive Attitude: A friendly and upbeat demeanor to create a welcoming environment for customers.- Time Management: Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

We are looking for a dedicated Tele Caller to join our team in Gurgaon Sector 18. The ideal candidate should have at least 1 year of experience and be a 12th-grade pass. This role involves making outbound calls to potential clients and providing them with information about our products and services.Key Responsibilities:1. Outbound Calling: You will make calls to a list of potential clients, introducing our services and understanding their needs, helping to generate leads and drive sales.2. Customer Interaction: You will engage with customers professionally and courteously, addressing any questions or concerns they may have about our products and offering suitable solutions.3. Data Entry: Accurately record call details and maintain customer information in our database to ensure up-to-date records for future reference.4. Follow-Up: After the initial call, you will follow up with clients who show interest, ensuring they have all required information and persuading them to make a purchase.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with potential customers. A strong understanding of sales techniques will be beneficial. You should be organized and able to manage multiple calls efficiently. Being friendly, persuasive, and resilient in the face of challenges is essential to succeed in this role. A positive attitude and a willingness to learn are important qualities we value.

For more details contact me directly Ms Kajal Rajput 9990120011

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)

Telesales Executive OCC / OPDWe are looking for a customer-focused Telesales Executive to manage patient inquiries, appointment bookings, and service coordination for OCC and OPD functionKey Responsibilities:1.Handle inbound and limited outbound calls related to OPD and OCC services2.Assist patients with appointment scheduling, service information, and follow-ups3.Explain healthcare/Homecare services clearly 4.Coordinate with internal teams to ensure smooth OPD operations5.Address patient queries and basic complaints professionally6.Maintain accurate call and appointment records in the systemEligibility Criteria:Graduate (Mandatory)Freshers & experienced candidates can applyExcellent English communication skillsComfortable handling calls and customer interactionsBenefits & Perks:No Hard core selling 36 days leaveInsurance facilitySupportive and professional work environment

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.

Job Description: Telecaller (Female)Company: Spacewood Furnishers Private LimitedLocation: Gurugram (MG Road)Employment Type: Full-time (Work From Office)Role OverviewWe are seeking a Telecaller with good English communication skills. The role involves calling company-provided online leads and updating customer details in the CRM portal. There are no sales targets in this role.Key Responsibilities:-Make outbound calls to customers from company-provided online leads-Service information and handle basic customer queries-Maintain and update customer records in the CRM portal-Follow up with customers when required-Ensure accurate documentation and communication*Qualifications & Requirements:-Education: Graduate-Experience: Fresher to 2 years-Good English communication skills-Basic excel knowledge and ability to work on CRM software*Benefits-No sales targets-Training will be provided by the company-Company-provided mobile SIM and laptopContact and whatsapp your updated resume on 8130564400 or email to monika@spacewood.co.in

About UsNEWDOOR Consultant LLP is not the standard property agency and we are proud of it. Founded in 2021 and backed by industry experience of decade. So, whilst we are fresh and modern, we are not green. We use market insights for getting the best results for clients. We are expanding our team and looking for energetic Telecaller and coordinator with strong communication and persuasion skills.Key Responsibilities Make outbound calls to potential clients and generate leads for property sales, leasing, or investment. Interacting and understanding the requirements of the clients acquired through online lead platforms and coordinating with the respective team member. Explain project details, offers, and services to clients in a professional manner. Schedule client visits and coordinate with the respective team member. Maintain and update the client database regularly and follow up with the team members. Achieve weekly and monthly targets as defined by superior. Assisting respective team members for the closure of the deal and ensuring the paperwork formalitiesRequirements Graduate/Diploma in any discipline. Minimum 1 year of tele calling experience, preferably from insurance or real estate background. Excellent communication and convincing skills. Good computer knowledge (MS Office, CRM tools). Goal-oriented and team player attitude.Why Join Us? Growing real estate company with great learning exposure. Attractive incentives and career growth opportunities. Supportive team and healthy work environment. Interested candidates can apply now!Send your CV to hr@newdoorconsultant.com or DM us on LinkedIn.

Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Location: Gurugram/ Gurgoan [ Haryana ] Contact: 7972776244Email-id: poojakamlesh911995@gmail.comRecruiter : Pooja Prasad-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Only GraduatesProcess - Fraud/ disputes a1 year of fraud investigation experience is mandatoryWritex - B1 and aboveNV Versant-58OpsTyping -20/85CL 11 CTC - upto 7 LPA - 50k in hand, 30% hike on last in handMIV: 2000One side cab + one side cab facility Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Gurgaon LocationOpen indent 1. ASDA (British supermarket)customer service* 5 Days Working* 2 Rotational offs* Both sides cabRequirements* Minimum 1 year exp is mandatory in international process * Graduate / UndergraduateSalary* 29.5k In-hand* Plus incentive-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert! Denim Voice Process - GurgaonJob Details:Denim CL 11 (Experienced)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Experience: Minimum 1 year in BPO on paper- Excellent Communication Skills- 24x7 Shifts, 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 28,000 - 29,000 per month- MIV: 3,500- Annual CTC: 4,25,000Denim CL 12 (Freshers)- Qualification: Graduate/Undergraduate (excluding B.Tech)- Excellent Communication Skills- 24x7 Shifts (Rotational Shift), 5 days working- Work from Office (WFO)- CVAR: 50- Voice Versant: 60- In-hand Salary: 22,000 per month- MIV: 3,500- Annual CTC: 3,50,000------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring alert: Top BPO at Gurgaon for Wheelz Non-voice (chat and mail) UG/GraduatesJob Title: Wheelz Chat Process (Non-Voice)Location: GurgaonSalary:- CL 11: With 1 year experience: 3.50 LPA (Take-home salary: 22,000, MIV: 2,000)Eligibility:- UG/Graduates: UG/Grad (no BE/B.Tech) can apply- Final-year students: Can apply with no backlogs- Undergraduates: With 6 months of experiencePerks:- One-way cab: Provided or 2,500 travel allowanceWork Schedule:- Shift: 24x7 rotational- Week offs: 2 rotationalAssessment Criteria:- Non-Versant Score: 52 and above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: Wheelz Blended Process for Gurgaon! Job Title: Customer Support UG (Result awaited only) and Graduate (No BE/B.Tech) Eligibility Criteria:- CL 12: For Freshers- CTC: 3,50,000- In-hand Salary: 22,000- MIV: 2,000 Perks:- Cab Facility & Cab Allowance provided Shift Details:- Rotational Shifts Assessment Requirements:- NV Versant: Score 54 or above- Voice Versant: Score 60 or above-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Hiring Alert: DCG Curry/Falcon - International Voice Process Executive in Gurgaon- Qualification: UG/Grad (B.E/B.tech also eligible) - Location: Gurgaon- Job Type: Full-time- Experience: 1 year of international voice experience is preferred. However we can consider any voice/blended int exp candidates from good company.- Voice Versant Score: 60 and above- Communication: Extremely excellent communication skills- Shift: 24/7 shift (Rotational), 5 days working- Transportation: Both-side cabs provided- Salary: Up to 34,000 in-hand (depending on the last salary)- CTC: Around 4.78 LPA- Round Type: Telephonic Interview Rounds.Note: For experienced candidates only.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Hiring for Neo FO- Premium ( Banking)1Year of banking customer service experience onlyQualification: UG/Grad/BE/B.TechRounds:Svar : 55//B1Ops & ClientVoice versant 65WBICTC - 6.5 LPAIn-hand - 45KMIV - 25001 side cab facility + 1 side cab allowance Location - Gurgaon-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Contact Person: Pooja Prasad Mobile : 7972776244Email ID: poojakamlesh911995@gmail.com

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure