Job Title: Inbound Sales Executive / Inbound Customer Support Executive
Job Type: Full-time
Process: Payment Gateway - Inbound Calls
Shift: US Shift
Fix: Saturday & Sunday (Fixed Off)
Location: Wakad, Pune On-site
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Job Description
We are looking for confident and fluent Inbound Sales Executives to handle incoming customer calls. The role involves understanding customer needs, providing accurate information, and converting inbound inquiries into successful sales while maintaining a high standard of customer experience.
This role is ideal for candidates with strong English communication skills who enjoy interacting with people and have a natural ability to persuade and close.
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Key Responsibilities
• Handle inbound calls from interested customers
• Understand customer requirements and recommend suitable products or services
• Communicate clearly and professionally in English
• Convert inbound inquiries into sales opportunities
• Build rapport and trust with customers
• Maintain high call quality and customer satisfaction
• Achieve individual and team sales targets
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Requirements
• Excellent spoken English
• Strong communication and interpersonal skills
• Sales mindset with the ability to persuade and close
• Confidence in handling inbound customer conversations
• Willingness to work in US shift
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Preferred (Not Mandatory)
• Experience in inbound sales, voice process, or customer support
• BPO / international calling experience
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What We Offer
• Fixed salary + attractive performance-based incentives
• Saturday & Sunday fixed off
• US shift exposure
• Training and ongoing sales support
• Career growth opportunities