Inbound Calls Job Vacancies in Mohali

We are looking for a dedicated and organized Receptionist Cum Computer Operator for our office located on Kharar Road. The ideal candidate will manage front desk activities and perform computer operations effectively. The position requires a female applicant with 1 to 2 years of relevant experience.**Key Responsibilities:**- **Greet Visitors:** Welcome guests and clients warmly, ensuring a positive first impression of the office.- **Answer Phone Calls:** Manage incoming calls, directing them to appropriate personnel while providing necessary information to callers.- **Maintain Appointment Schedule:** Organize and manage schedules for meetings, ensuring that appointments are accurately recorded and communicated.- **Data Entry:** Input and update various types of data into computer systems, ensuring accuracy and confidentiality of information.- **Handle Mail and Packages:** Receive, sort, and distribute incoming mail and packages, and prepare outgoing mail as needed.- **Maintain Office Supplies:** Keep track of office supplies and ensure that necessary items are ordered on time.**Required Skills and Expectations:**- Proficiency in computer applications such as MS Office (Word, Excel, and PowerPoint) is essential for tasks like data entry and report generation.- Strong verbal and written communication skills are necessary to effectively interact with visitors and staff.- Excellent organizational skills to handle multiple tasks efficiently while maintaining attention to detail.- A friendly and professional demeanor, which is important for creating a welcoming environment.- Ability to work independently and as part of a team, demonstrating reliability and adaptability in a dynamic workplace.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Job description:Position: Telecaller Real EstateLocation: Mohali, Sector 82Experience Required: 12 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.

We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.Receptionist Responsibilities:Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.Preparing meeting and training rooms.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Answering, forwarding, and screening phone calls.Sorting and distributing mail.Hiring, managing, and developing the junior administrative team.Provide excellent customer service.Scheduling appointments.

Job Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Voice & Non-Voice ProcessLocation: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: 20,00028,000 CTCJob DescriptionWe are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.Job ResponsibilitiesHandle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.Provide timely and accurate support, address customer concerns, and ensure satisfaction.Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.Record and update customer interactions in the CRM system accurately.Adhere to company policies, attendance, and quality standards while working in rotational shifts.Eligibility CriteriaEducation: Graduate in any discipline.Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).Languages: Proficiency in English and Hindi or a South Indian language.Availability: Immediate joiners preferred.Work Schedule: 6 days a week, 1 day rotational off.

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.