Array ( [0] => home-care [1] => gurgaon ) Home Care Jobs in Gurgaon,Home Care Job Vacancies in Gurgaon Haryana
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Home Care Job Vacancies in Gurgaon

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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Hiring Freshers || Care Taker

Nairom Healthcare

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Gurgaon
GDA Patient Care Caretaker Home Care Care Taker Child Care Caretaking
We are looking for a dedicated caretaker to ensure a safe and clean environment for our facility in Gurgaon. This full-time position is suitable for individuals with experience ranging from 0 to 6 years and requires at least a 10th-grade education.**Key Responsibilities:**- **Cleaning and Maintenance:** Regularly clean and maintain the facility, including common areas and restrooms, to ensure a hygienic environment.- **Supervision and Safety Checks:** Monitor the premises to ensure safety, report any damages or hazardous conditions, and respond to emergencies quickly.- **Assisting Visitors:** Greet and assist visitors or clients, providing a friendly and welcoming atmosphere during their stay.- **Inventory Management:** Keep track of cleaning supplies and report when items need to be restocked to ensure the smooth running of daily operations.- **Basic Repairs:** Perform minor repairs and maintenance tasks within the facility, contributing to the overall upkeep and functionality.Required skills and expectations include:- A positive attitude and strong work ethic are essential for maintaining morale and a supportive environment.- Basic knowledge of cleaning techniques and safety protocols is necessary to perform tasks effectively and safely.- Good communication skills to interact with visitors and team members, ensuring clarity and cooperation.- Ability to work independently and manage time well, prioritizing tasks to maintain cleanliness and safety.- A willingness to learn and adapt to the needs of the organization while fostering a respectful environment.
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Openings For Patient Care Executive || Freshers & Experienced

Omika Health Care Pvt Ltd

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Patient Care Home Care Caretaker Nursing GDA
JOB DESCRIPTIONJob Title: Home Care Attendant / Patient Care AssistantLocation: As per patient locationEmployment Type: Full-time Job Summary:We are looking for caring, responsible, and dedicated Home Care Attendants to provide quality personal and medical support to patients in their homes. The ideal candidate should be patient, attentive, and committed to improving the comfort, health, and daily life of individuals who need care.Key Responsibilities: Assist patients with daily activities such as bathing, dressing, feeding, and mobility Monitor vital signs like blood pressure, pulse, temperature, and blood sugar if trained Administer medicines on time as per the doctors instructions Support post-surgery, elderly, disabled, and bedridden patients Maintain cleanliness and hygiene of the patients surroundings Assist with physiotherapy exercises as advised Provide emotional support and companionship Report any changes in the patients condition to the family and healthcare professionalsEligibility & Requirements: Minimum 10th pass (Healthcare certification preferred) Basic knowledge of patient care and hygiene Experience in home care or hospital care is an advantage Good communication skills and a caring nature Physically fit and mentally alert Willingness to work in shifts or live-in dutySalary & Benefits: Competitive salary based on experience and duty hours Accommodation and food may be provided for live-in staff Shift-based work Safe and respectful working environment Growth opportunities in healthcare servicesWho Can Apply:Trained caregivers, nursing assistants, freshers with basic healthcare training, and experienced home care attendants.
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Fresher hiring for Tour Executive

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 7.5 Lac/Yr
  • Gurgaon
Good Communication Outbound Tours Corporate Travel Management Interpersonal Skills Negotiation Skills Tours Travel Customer Care Hotel Booking Holiday Packages
As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.
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Openings For BPO Telecaller || Freshers & Experienced

Go for Millions Marketing Private Limited

  • 0 - 1 yrs
  • Female
  • Gurgaon
Marketing Customer Care Customer Support
- Handle inbound and outbound calls: Answering incoming calls from customers and making outbound calls to prospects for marketing and customer support purposes.- As a BPO Telecaller, you will be responsible for handling both inbound and outbound calls efficiently and effectively to address customer needs and promote products or services.- Provide customer service: Addressing customer inquiries, resolving complaints, and providing accurate information about products or services.- You will be expected to provide excellent customer service by assisting customers with their queries, issues, and providing them with the necessary information to meet their needs.- Maintain call records: Documenting all calls, maintaining customer databases, and updating information accurately.- Keeping track of call logs, customer details, and updating databases helps in maintaining accurate records for future reference and analysis.- Achieve sales targets: Meeting or exceeding sales goals by promoting products, upselling, and cross-selling.- A key responsibility will be to drive sales by effectively promoting products, suggesting add-ons, and meeting or surpassing sales targets.Required Skills and Expectations:- Good communication skills: Clear and concise communication with customers over the phone is essential for effective customer interaction and sales.- Marketing knowledge: Basic understanding of marketing principles to promote products and services effectively.- Customer care skills: Ability to empathize with customers, handle complaints, and provide satisfactory solutions.- Multitasking ability: Capable of handling multiple calls, inquiries, and tasks simultaneously to ensure smooth operations.- Strong work ethic: Diligent and committed to achieving sales targets, resolving customer issues, and maintaining accurate records.
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Hiring Fresher - Customer Support Executive - Delhi

Jobs4All Consultancy Service

Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Fresher hiring for Customer Support Executive

Kritiz Consultancy

Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Customer Support Executive For UK Based Company,5- Days Working

Capital Placement Services

Customer Care Executive Resolving Issues Related to Accounting Project Accounting Branch Accounting Customer Assistance: IR Issues Product Knowledge Software Services Accounting Software CRM
Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.
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Interview For Care Taker || Secondary School - Freshers

Life Circle Health Care Services

Home Care Health Care Services Elderly Care Taker Caretaker Nursing
Life Circle Health Services Hiring Caregivers & Nursing AssistantsDo you have a passion for helping others? Join our team as a Caregiver/Nursing Assistant and build a rewarding career in home healthcare! Salary & BenefitsEarn 16,000 20,000 per monthAdditional Perks: Free accommodation Hospital & joining bonus Incentives for outstanding performance Why Choose Us?Job Security: Work with a trusted healthcare providerCareer Growth: Opportunities for training and developmentProfessional Support: Learn and enhance caregiving skillsImpactful Work: Help improve the lives of elderly patients Eligibility Criteria Basic patient care knowledge (certified caregivers preferred) Education: 10th/12th pass or nursing diploma (preferred) Experience in elderly or patient care is a plus Compassionate and dedicated to caregiving Job LocationsWe are hiring in multiple cities across India:Hyderabad Bangalore Pune Mumbai Delhi Noida Gurugram Chennai Chandigarh Apply Now & Make a Difference!Start your journey in healthcare and contribute to senior care with Life Circle Health Services.Contact Number:9154241775
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Business Development Associate (Full Time)

Zedvox

Customer Care Inside Sales Negotiation Skills Convincing Power B2B Sales Sales Relationship Problem Solving Confidence
Position: Business development associateLocation: RemoteReports to: Sales ManagerEmployment Type: Full-TimeAbout Us:Exotic Research Centre is dedicated to fostering entrepreneurship and innovation, supporting startups with market insights and solutions to enhance growth and competitiveness.Sounds like you?You want to work with a fast-growing start-up and dynamic teams.You love business development and sales roles.You want to solve challenging problems in the SMB space.You seek to learn beyond general business development and sales skills.You desire a role that offers continuous growth opportunitiespersonal, professional, and financial.Who Will Be An Ideal CandidateFirst and foremost an ideal candidate would be someone who is good convincing skill..They should act at all times to provide a life-changing experience to our clients.And they should be Task-oriented and Target drivenWhat Are The Job Roles And ResponsibilitiesConnect with our prospective clients over the phone, email, and chat.Recommend and suggest the right product to the client based on their unique requirements and preferences including any extra services that may enhance their experience.Identify the unique needs of each Clients.Skills And QualificationsThings you will need to bring to begin your adventure with us:.Bachelor's degree in any Field.Sales SkillsExceptional communication and interpersonal skills.Strong negotiation and relationship-building abilities.Innate talent for establishing rapport with clients.Commitment to delivering outstanding customer service.Self-motivated and results-oriented.Monthly target - 12 UNIT salesSalary - 3 lpa fixed + 3 lpa variable (incentive).
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Client Relationship Manager (Only Females)

Debt Relief India

  • 2 - 8 yrs
  • 1.0 Lac/Yr
  • Gurgaon
Customer Relationship Client Servicing Customer Care
Responsible for lead generation
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Hiring For Business Development Associate (Only Females)

Droom Media

Marketing Marketing Communication Customer Care Lead Generation Strategic Communication Sales Business Development Sales Relationship Problem Solving Analytical Ability
Roles and Responsibilities- Approaching clients to sell services- Generating and managing the leads- Researching and reaching out to target companies/ business owners- Connecting with new clients through various sources and creating value for the company- Achieving targets through the acquisition of new clients- Presenting ideas and budgets to the clientSkills Required- 1 Year of professional experience in managing and growing client accounts- 1 Year of experience working within a digital, product or creative agency- Storyteller with superior presentation skills to effectively present and sell ideas to clients- Sound business acumen and negotiation skills.- Be an out-of-the-box thinker and create new avenues for growth- Quick thinking and problem-solving skills- Able to work independently and as a team player- Effective communication, comprehension skills & Active listening skills- Customer focus and result-oriented approach- Ability to build rapport with customers instantly- Good motivator, passionate and confidentWhy Join Us?- Since we are in the business of growing the results of clients very fast, we value the employees equally and they would get the benefits transferred to them as well.- Get Bonus, Incentives & Commission over & above Salary on successfully achieving targets outlined.- Learn better skills & achieve career goals faster.Key Skills: Business Development, Client Acquisition, Lead Generation, Sales Targets
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Customer Relationship Manager

Investors Junction

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 74
Customer Relationship Customer Service Customer Care Customer Handling Problem Management Soft Skills Technical Skills
Client InteractionLead ManagementData analysis and reportingTraining and support
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Customer Service Associate

Concentrix

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • DLF Phase V Gurgaon
BPO Operations International BPO BPO Non Voice Non Voice Process Chat Process Chat Support BPO Customer Care Cons
We have vacant of 100 Customer Service Associate Jobs in DLF Phase V, Gurgaon, for Freshers & Experienced Educational Qualification : Higher Secondary Skill BPO Operations,International BPO,BPO Non Voice,Non Voice Process,Chat Process,Chat Support,BPO,Customer Care Cons etc.
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Customer Care Representative (0-6 Years) (Female Only)

Clarity App

Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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House Maid (Only Females)

Sarojini Health Care Services

Housekeeping Patient Care Home Care Cooking Food Baby Care Nanny Baby Sitter
Hiring a house maid staff for 24hrs
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Opening For Business Development Associate

Fix mastermind services

Marketing Marketing Communication Customer Care Strategic Communication Problem Solving Negotiation Skills Inside Sales Lead Generation Sales Business Development B2B Sales Confidence Sales Relationship Retail Sales Marketing Convincing Power b2c MAR
Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.
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Customer Care Executive (0-5 Years)

The Digital Worlds

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support
We are opening mass recruitment program for customer care executive profile.This hiring program is for both candidates Male & Female.Job profile: Customer care executive.Work: Handling inbound calls & cold calling.Location: Work from home Work time: part time Salary: 7000-10000 Negotiable Organization: The Digital world's Urgent requirement the candidate selection on bases of interview and first come first serve is priority.With best regards HR The Digital world's
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Patient Care at Home

Maha Laxmi Patient Care Bureau

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Laxman Vihar Gurgaon
Nursing Staff Patient Care Baby Care
Patient Care, Nursing Care, Baby Care, Physiotherapy At Home .,
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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Customer Care Executive - German Voice Process WFH

Capital Placement Services

  • 1 - 7 yrs
  • 8.0 Lac/Yr
  • Gurgaon
BPO Cce German Speaking Handling Customers Call Center BDE Calling Inbound International Process German Calling Jaipur Rotational Shifts German Language Inside Sales Customer Care Walk in
Job descriptionRoles and Responsibilities Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders,Required Candidate profileGraduate must have 6 Months of exp in German Voice Process ,flair for customer service 5.5 Days work from home Thanks & Regards,Sheetal TanwarTalent Acquisition Department
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Customer Care Executive For Market Research Company(WFH)

Capital Placement Services

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Calling Customer Serv Cold Calling Setting Up Interviews Call Reports Customer Care Executive Work From Home Walk in
to identify contacts and set up interviews with select industry sources, prepare detailed notes or call reports, and support other members of the team in their projects. Preferred candidates for this position will possess experience in making cold calls and setting up interviews. The selected candidates will be required to work across various time zones.Job Requirements:Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal English proficiency)Flexibility to work in different time shiftsTeam workerAny Bachelors degreeProficiency in any Southeast Asian languagesuch as Thai, Indonesian, Malaysian, and Vietnameseis a plus but not a key requirement
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Customer Care Executive For Market Research Company in Hyderabad,Gurgaon(WFH)

Capital Placement Services

International Calling Market Research Customer Service Research Assistant English Communication Skills Communication Skills WFH Walk in
Experience in market research and/or sales and customer serviceStrong telephone communication skills (written and verbal Englishproficiency Preferred candidates for this on will possess experience in making cold callsand setting up interviews.Proficiency in any Southeast Asian languagesuch as Thai, Indonesian,Malaysian, and Vietnameseis a plus but not a key requirement
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Hiring Freshers || Back Office Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are seeking a Back Office Executive to support our operations from the comfort of your home. The ideal candidate will assist with various administrative tasks and ensure smooth functionality in daily processes.Key Responsibilities:1. **Data Entry**: Accurately input and update information into our systems to maintain databases and reports.2. **Document Management**: Organize and file important documents, ensuring easy access and proper storage for all files.3. **Customer Support**: Respond to inquiries via email or chat, providing timely assistance to clients and resolving issues as necessary.4. **Order Processing**: Assist in managing orders, tracking deliveries, and ensuring that all transactions are recorded properly.5. **Inventory Management**: Keep track of inventory levels, assist with stock management, and report discrepancies to the relevant team.Required Skills and Expectations:Candidates should have strong organizational skills, attention to detail, and the ability to work with minimal supervision. Proficiency in basic computer applications and familiarity with spreadsheet tools are essential. Good communication skills, both written and verbal, are important to effectively interact with team members and clients. The ideal candidate should be reliable, with a proactive attitude towards problem-solving and the ability to prioritize tasks efficiently. A commitment to maintaining confidentiality and adhering to company policies is crucial. This role is suitable for recent graduates or those with up to two years of experience looking to kickstart their career in a supportive environment.
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BPO Telecaller Jobs For 12th Pass Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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Hiring Fresher - Chat Support Executive - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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