Holiday Packages Job Vacancies in Dumdum

As an Airport Ticketing Agent, you will play a crucial role in ensuring smooth travel experiences for passengers. This position is based at the Dumdum airport and is ideal for freshers who have completed at least their 10th grade.**Key Responsibilities:**- **Check-In Support:** Assist passengers at check-in counters, ensuring smooth and efficient processing of flights and luggage.- **Ticket Sales:** Sell airline tickets to customers, providing information on flight schedules, prices, and travel regulations.- **Customer Service:** Address passenger inquiries and concerns with a friendly attitude, helping resolve issues related to bookings or travel plans.- **Manage Documentation:** Verify travel documents, check passenger identification, and ensure all necessary documentation for travel is complete and accurate.- **Handle Payment Transactions:** Process ticket purchases and ensure cash and credit card transactions are managed accurately.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to effectively interact with passengers and team members.- A customer-focused attitude, with a willingness to assist and provide solutions to travelers.- Basic computer skills to operate ticketing systems and manage bookings.- Ability to work in a fast-paced environment, multitasking efficiently while maintaining attention to detail.- A friendly demeanor and professional appearance, representing the airline positively at all times. Freshers are encouraged to apply, as training will be provided to help you succeed in this role.

Job DutiesTicket agents greet airline customers, help check baggage, and assign seats on the aircraft. This role involves a large amount of customer service as well as lifting larger bags onto the belt behind the counter. These airline representatives are responsible for handling ticket reservations, cancellations, alterations, and informing customers when a flight has been delayed or cancelled.Even under stressful conditions, a ticket agent is expected to maintain a well groomed appearance and a polite manner. The type of uniform is usually dependent on the airline. The ticket agent is also expected to be able to stand up for hours at a time and frequently lift between 50 and 100 pounds of luggage.