Desktop/application installation, configuration, administration and trouble-shooting skills for Intel PC hardware, Microsoft Win 7/10 and Application software (including MS Outlook). Knowledge of VPN, Peripheral devices, Wireless/PDA devices and Network equipment like Ethernet cables and switches Good understanding of Active Directory, DHCP, DNS and networking concepts. Ability to multitask, handle tickets, chats & calls. Experience in remote technical support via telephone in a service/call center environment. Configuring and troubleshooting of LAN Maintain the LAN running with Automation system. Manage various Site constructions, Installation setups for networking Managing / Installation of CCTV, PBX, Automation systems at Owned/advised sites of working Preliminary and advance Setup of Networks and interconnection of offices/setups IO Punching, IO Crimping, Switches, Patch Panels, Router, Rack setup Managing Switches (Managed/ POE), Routers, Firewalls Managing /configuring VOIP (Avaya) system Managing VPS / 3rd party servers and services for integration purpose. Able to manage domains, subscriptions etc.