Communicate with US & Canadian clients via phone calls, emails, WhatsApp, and video meetings
Understand client requirements and provide clear, accurate information about services
Handle inbound and outbound calls professionally during North American business hours
Follow up with leads, clients, and partners in a timely manner
Maintain proper records of client interactions and communication logs
Coordinate with internal teams to ensure smooth service delivery
Address client queries, concerns, and objections politely and confidently
Build long-term relationships with international clients
Ensure compliance with company communication standards and processes