Guest Relation Executive Fresher Jobs in Mumbai

A Guest Service Associate (GSA) is responsible for providing excellent customer service in hospitality settings like hotels, resorts, or restaurants. Their duties typically includeAddressing guest concerns and resolving complaintsProviding information about services, amenities, and local attractionsCoordinating with housekeeping and maintenance for guest requests

Urgent required a smart and independent female personal secretary with following qualities:Pleasant personalityGood communication skillsProfessional and personal discretionJob responsibilities:Meeting clients.Keeping follow up.Client relationship operations.Various Ad- hoc requests.Travel ( optional )

GreetingsWe are a leading group of organization spread across in India & Gulf locations.our business is into, many areas like Perfumes, Textiles, Garments, Jewellery etc.We are looking for below Position: Title: Receptionist / Front office Executive Job Location: Colaba Mumbai Experience: 6 months to 2 years Remarks: Male candidates can applyDuties and responsibilities of a receptionist: - Meeting and greeting clients. Booking meetings. Arranging couriers. Keeping the reception area tidy and up-to-date. Answering and transferring phone calls. Screening phone calls. Sorting and distributing post. Handling Guests relations.Interested candidates can contact us ASAP for this opportunity.Best RegardsSayed Shafaat Rasool Human Resources

Qualification: Candidate should have completed bachelors in hotel management Experience: 6 months to 1 year in hospitality industryGracefully receiving the customers.Ensuring Maintenance of Hygiene, Conducive, Positive and Vibrant Environment within Restaurant.Ensuring that attire of the staff attending to the customer is presentable and is properly trained and briefed regularly.Placing the customers as per their requirement and availability.Continuously developing new ideas of Marketing, Studying on various schemes, Special Day, Special Offers etc.Looking out for Special Events on Terrace (Party, Liquor at MRP etc).Reviving the Terrace Area to the best possible way and carryout extensive Marketing for utilization of the same.Creating a Team / Co-ordinating with a Marketing Team at optimum cost to reach out various societies, people of nearby areas etc.Addressing the customer issues on immediate basis and understanding their suggestion and requirement and presenting the same before the management on every meeting or zoom call (as a part of MIS).Ensuring that the Feedback form is duly filled in and is obtained from each of the customer and updating the customer register on daily basis.Analyzing the reasons for adverse comments and trying your best to resolve and taking the unresolved issue to the management for further course of action.Taking photo shoot or photograph of each event, new dishes, special events and make sure that same is shared in Broadcasting Media (Whatsapp) by considering the confidentiality / identity issues of the customer etc on daily basis. To bring out innovative ideas of beautification of Frontage of Restaurant including the Neonsign / Lighting on the name Board etc and dealing with the Vendors accordingly.

Role and Responsibilities Attending walk in Visitors Handling/making calls Maintaining inward/outward register for couriers sent/received Preparing reports Replying to queries through mails/letters and keeping record of the same Filing Stationery Management Marking AttendanceAuthorities Courier management Authorized for providing first level attendance inputs Monitoring AMCs like AC, Pest control etc.

1. Manage database of leads pipeline & follow up for closure.2. Manage our chat platform- real-time chats to resolve their queries.3. Track competitors.4. Outbound calls.