Ground Staff Executive Fresher Jobs in Gonda

Job Summary:The Ground Handling Staff is responsible for ensuring efficient and safe handling of aircraft on the ground. This includes managing passenger boarding and disembarkation, baggage and cargo handling, aircraft cleaning, and coordination with flight crews and other airport departments. The role plays a critical part in maintaining on-time performance and excellent service standards.* Marshal aircraft to and from gates or parking areas.* Load and unload baggage, cargo, and mail.* Operate ground support equipment (baggage tugs, belt loaders, etc.).* Assist passengers with boarding and deplaning.* Conduct security checks and ensure proper handling of items.* Maintain communication with flight crews, dispatch, and ramp control.* Perform aircraft interior cleaning and catering setup as needed.* Ensure compliance with safety regulations and company procedures.* Report equipment issues or safety hazards promptly.* Provide excellent customer service and resolve passenger concerns when required.Qualifications* High school diploma or equivalent.* Previous experience in airport ground handling or related field preferred.* Ability to work in a physically demanding and fast-paced environment.* Willingness to work in varying weather conditions and flexible shifts (weekends, holidays).* Good communication skills and teamwork.* Basic knowledge of safety procedures and aviation regulations.* Valid drivers license (required for operating ground vehicles).Working Conditions* Physically demanding role involving lifting, bending, and standing for long periods.* Exposure to loud noise and outdoor weather conditions.* Shift-based work schedule, including nights, weekends, and holidays.

*Job Title: Ground Staff**Location: Lucknow**Industry:** Aviation/Airline**Employment Type:** Full-Time### **Job Summary:**We are seeking enthusiastic and energetic **ground staff** to manage administrative tasks and deliver excellent customer service to passengers. The ideal candidates will play a key role in ensuring passenger comfort, safety, and satisfaction throughout their airport journey. You will be responsible for assisting passengers with reservations, check-ins, and luggage handling and providing timely information regarding flights and airport services.### **Key Responsibilities:*** Welcome and greet passengers at the airport and provide exceptional assistance.* Respond promptly to passenger inquiries and resolve their concerns effectively.* Check in passengers and handle baggage processing.* Assist passengers with reservations, ticket sales, and seating arrangements.* Support and assist disabled passengers and those traveling with small children.* Provide up-to-date information regarding flight schedules, delays, weather conditions, and airport facilities.* Ensure the cleanliness and preparation of the aircraft, including stocking refreshments.* Collaborate with airline and airport staff to ensure smooth boarding and departure processes.* Adhere to safety protocols and maintain a high standard of passenger service at all times.### **Requirements:*** Excellent interpersonal and communication skills.* Strong customer service orientation.* Ability to handle multiple tasks efficiently and work under pressure.* Willingness to work flexible hours, including weekends and holidays.* Prior experience in a customer service or airport role is preferred but not mandatory.* Basic computer proficiency for reservations and check-in systems.* Minimum qualification: [Specifye.g., High School Diploma, Graduation]### **Key Attributes:*** Energetic, approachable, and courteous.* Problem-solving mindset with a focus on passenger satisfaction.* Team player with the ability to coordinate effectively with colleagues.### **Benefits:*** Competitive salary.* Opportunities for career growth in the aviation sector.* Employee travel benefits (if applicable).

We are excited to announce that we are looking for an experienced and pleasant experienced candidate having a pleasant personality to join us as a Ground Staff.As a Ground Staff, you will be responsible for welcoming the passengers and answering their questions. You will also be responsible for selling the airplane tickets and making reservations as and when requested.Prior work experience as a Ground Staff or a similar role in the Travel department will be an added benefit for the candidate. In addition to this, you should have a sharp eye for details for accuracy as well as extraordinary communication skills.Furthermore, you should be well aware of flight schedules, weather concerns, aircraft delays, and other factors that may affect passengers journeys. You should also have the ability to solve passengers' problems quickly.If you think you can take up these duties and responsibilities of a Ground Staff, then apply now.ResponsibilitiesWelcoming the passengers when they enter the airport.Checking the number of baggage the passenger has.Selling the airplane tickets.Making reservations as and when requested.Ensuring safety and comfort of all the passengers.Assisting passengers by answering their questions.Helping disabled passengers and kids.Verifying passengers' identities and issuing boarding passes.Conducting security scans of the passengers as well as their baggage.Loading and unloading baggage to or from the plane.Performing all the cabin related duties as and when required.Manning of check-in counters for departing passengers.Checking the stock levels of the refreshments on the plane.Offering good customer service to the passengers.call and share your cv on Hr-harshit(9336375973)