Front Office 12th Pass Experience Jobs in Ludhiana

We are looking for a Front Desk Manager to oversee the front desk operations in Raikot Ludhiana. The ideal candidate will have experience managing staff and delivering excellent customer service.Key responsibilities include:- **Supervise Front Desk Staff**: Manage daily activities of front desk personnel, ensuring they provide friendly and efficient service to all guests.- **Handle Guest Inquiries**: Address guest questions and concerns promptly, ensuring a positive experience and resolving any issues effectively.- **Manage Reservations**: Oversee the booking process, ensuring accurate entries and efficient check-in/check-out procedures.- **Maintain Front Desk Operations**: Ensure that the front desk area is tidy and organized, with all necessary supplies available.- **Train and Mentor Staff**: Conduct training sessions for new staff and provide ongoing support to build a strong and effective front desk team.The ideal candidate should possess strong communication skills, both verbal and written, to interact with guests and staff effectively. Problem-solving abilities are essential to handle guest complaints and improve service quality. Attention to detail is crucial for maintaining accurate records and a well-organized work environment. Candidates should be punctual and reliable, with a strong commitment to providing exceptional service. Previous experience in hospitality or customer servicce is preferred, and a high school diploma is required. The role demands a hands-on approach, making it important for candidates to work effectively in an office setting.

We are looking out for Female Spa Manager for the location Ludhiana. Roles and Responsibilitiesa) Her responsibilities include but are not limited to greeting welcome guests, answering calls, assisting guests on spa services, booking appointments, and charging appropriately for the services availed.b)Supervising all store operations like scheduling, training, ordering supplies, opening and closing store, and keeping a record of the cash register and cash deposits.c)Solid understanding of hospitality management and methods to ensure customer satisfaction.d)She will train, supervise the team and terminate, in case of poor performance or failure to follow Spa guidelines.e)Maintain standards of excellence, interfacing with guests and staff.f)Upheld the ambiance and appearance of spa and treatment rooms.g)Target local clientele; plan and execute all local marketing, PR, and promotional events.h)Effectively coordinated all spa operations on a daily basis to ensure a smooth, successful operation.i)Generate successful marketing ideas by determining opportunities.j)Responsible for hiring new employees for the spa.k) Create and implement a performance-based employee recognition program that increased productivity by motivating Massage Therapists to strive to work to their full potential.l)Provide the highest quality guest service and resolved all guest concerns beyond their satisfaction.m)Reduced costs by monitoring supply usage and changing maintenance service providers.n) Developed new customer relations through telephone and personable contact and sales activity.o) Manage and assist in all areas of administrative work including data entry, and receptionist duties.

Must Be Well Versed In Handling All Front Desk Responsiblities I.E. Attending Customers In Fluent Manner, Taking Care Of Admin Activities, Attending Phone Calls....Etc

Greet visitors and direct them to the appropriate officesConduct clerical duties, including filing, answering phone calls, preparing documentsMonitor the production staff attending phone calls, typing, client coordination

We are looking for a motivated individual to join our Front Office Administration team in Raikot Ludhiana. This role requires someone who is organized and has strong communication skills to manage the front office operations effectively.Key Responsibilities:1. **Customer Service**: Greet and assist visitors, clients, and employees, providing a warm and professional atmosphere at all times.2. **Communication Management**: Handle incoming calls and emails, directing inquiries to the appropriate departments and ensuring timely responses.3. **Scheduling**: Coordinate appointments, meetings, and events, maintaining the calendar for the office and ensuring proper arrangements.4. **Documentation**: Maintain records of office activities, including managing files, data entry, and ensuring documents are updated and accessible.5. **Office Supplies Management**: Monitor and order office supplies as needed, keeping inventory well-stocked and organized.Required Skills and Expectations:Ideal candidates should have passed the 12th grade and possess 1 to 7 years of experience in a front office or administrative role. Strong interpersonal skills are essential, as you will interact with various stakeholders. Proficiency in basic computer applications and excellent organizational skills are required to manage multiple tasks efficiently. A strong attention to detail and a positive, proactive attitude towards work are highly valued. Being a team player is crucial to contribute to a collaborative work environment.