Freight Job Vacancies in Durgapur

As an Airport Ticketing Agent, you will play a vital role in ensuring smooth travel experiences for passengers. Your main duties will involve ticket sales and customer service at the airport. **Key Responsibilities:**- **Ticket Sales:** Assist passengers in purchasing tickets using the airline's system, ensuring they understand their travel options.- **Customer Service:** Respond to passenger inquiries and provide support with bookings, changes, and cancellations, ensuring a positive experience.- **Check-In Assistance:** Help passengers with the check-in process by verifying their travel documents and guiding them to the right check-in counters.- **Issue Boarding Passes:** Issue boarding passes for passengers, ensuring they have the correct information and understand the boarding process.- **Handle Payments:** Process payments for ticket purchases and other services while maintaining accuracy in transactions.- **Problem Resolution:** Address any issues that may arise, such as flight changes or delays, to help passengers navigate challenges calmly.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important to ensure accuracy in ticketing and information relayed to travelers. Candidates should be able to work in a fast-paced environment and handle multiple tasks efficiently. Basic computer skills are necessary to navigate ticketing systems, and a willingness to learn is expected, especially for those with limited experience. A minimum educational qualification of 10th grade is required.